Glendale Urgent Care's Online Review Report Card

$350 later and I'm going to another urgent care. I don't understand how this urgent care has a high rating. This place is terrible. There was only one nurse there that actually tried to help but everyone else including the dr are so rude. I was told i was having an RA flare up, i have ra so it's normal and i usually go in for some prednisone then a few days later I'm good. THIS TIME THOUGH i tried letting the dr know that i was having a really bad cough and my head felt like a ballon. He looked at my throat and said "yea it's red and swollen , we'll put you on antibiotics" . He didn't do anything else and walked out. I got my meds hoping i would feel better after the weekend , but Monday morning comes and I'm still having this horrible cough and head pressure. I go back and they insist it's covid ... paid $99 just for them to tell me it's negative and to go home "the antibiotic you took should be kicking in you need to drink more water" wtf?! Nice medical advice. It has now been a week, i still have severe head pressure and a terrible cough... DONT GO HERE !!!! Go somewhere else where they actually care ! This place is terrible. And if you don't speak English or Spanish they look at you like they can't help you. This poor Armenian gentleman couldn't fill out his paperwork because he didn't understand English very well and they just ignored him !!!! Terrible services !! You guys should be ashamed of yourselves .

Great service from Lenny and Laura at the front. They are great and make sure everyone gets what they need in a timely manner.

I was referred to visit this clinic by a friend who spoke highly of the service offered and location. After visiting, I definitely understand the confidence my friend has in this clinic. The waiting room and offices are very clean and organized, there is parking for the location, the  personnel was very friendly and helpful. It is my new go-to for my health care needs. Thank you!

Staff is super friendly and whenever I go I genuinely feel like I'm being heard and taken care of. Even with the rising Corona cases I'm sure they have their hands full and yet on my last visit, I felt like I was a priority which I bet isn't easy to find. Great Clinic

They decided to take a 30 min meeting when I arrived and sent me outside, then the visit took another two hours of just sitting and waiting, in the lobby, in the room, and no one else was there. Just a very odd facility, maybe it was an off day but I didn’t expect a simple visit to take 2 and a half hours on a slow day.

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Came here, gave them my insurance and was told to pay during my visit and that would be my total cost. Received a surprise bill in the mail two months later for over 100 dollars for a simple urgent care visit. I've been to other urgent care centers for the same kind of visit and it was always a fraction of what this urgent care charges.

Came in for a Covid test Safe to say I'll be using this urgent care for all my urgent care needs from now on .Great staffvery professional and helpful

It was my third time here..I've come twice for COVID tests for myself and this third time was for my daughter who wasn't feeling well and we wanted to of course rule out COVID. The staff here is pretty nice, one of the ladies at the front desk comes off a little cold at first but she's just working hard and fast so do you girl! It's urgent care so it's definitely not an "in and out" experience but it's quicker and better than urgent care facilities I've been to in the past. They do take insurance and I've never had an insurance issue here. If you get your PCR COVID test before 11am,  you will also likely get your results same day (late evening). They're pretty good with kids also, my daughter isn't a fan of doctors but they were really patient and sweet with her.

Went to get a Covid test with my mom. She can't speak English, and I wasn't allowed to go with her to the testing rooms to translate. She had an incredibly rude experience with the doctor. The doctor was in a rush to go home and in result he was so aggressive, and projected his anger all onto my mother. Completely unprofessional of this doctor. The staff was nice, but they took a very long time to attend to us. We will not be coming here, again.