Harmony Health Md's Online Review Report Card

I can't say enough good things about this doctor's office! They are truly the most caring, trustworthy, and professional team I've ever encountered. When no one else was willing to help, they stepped forward without hesitation--offering not just medical care, but also genuine emotional and physical support. Every member of the staff goes above and beyond for their patients, making you feel valued and cared for every step of the way. I'm deeply grateful for everything they've done and highly recommend this office to anyone looking for compassionate and reliable medical care.

I have been a patient here for years and they used to provide excellent care. Unfortunately, in recent times the experience has declined. The practice has become overly automated, making it extremely difficult to get in touch with staff or the doctor directly. Their website, which previously allowed messaging and appointment scheduling, has not been functioning for months. On several occasions I have had to go to the ER or urgent care simply because I could not reach my primary care doctor--who is supposed to be the first point of contact. When Dr. Emil was overseeing everything, the service was excellent; he is a great doctor. However, without proper access and communication, the quality of care is lost. I have since switched to another provider who is actually available to answer a call when needed. I hope this office can resolve these issues and return to the professional standard they once had, rather than continuing the current trend of being unavailable and overcapacity.

I was one of this office's first patients and among the first to leave a 5-star review. Unfortunately, my experience has changed over time, and I've since switched to a different provider. The practice has become increasingly impersonal--very automated and overly reliant on online systems. Even when you visit in person, you're often directed to go home and handle things online. It no longer feels accommodating or patient-focused.

"The doctor took time to explain lab results and treatment options in a way I could understand. Very reassuring. The office can get busy, so making an appointment ahead of time is a must."

Between Dr Avanes and his staff I have nothing but praise for the office. From appointment to after check up , everything was so smooth and handled with care. . The staff was so helpful with getting me all my appointments as well as helping with my insurance issues. . Staff is always available to answer questions in office or by calling in. !A++ I highly recommend Harmony Health MD

Between Dr Avanes and his staff I have nothing but praise for the office. From appointment to after check up , everything was so smooth and handled with care. . The staff was so helpful with getting me all my appointments as well as helping with my insurance issues. . Staff is always available to answer questions in office or by calling in. !A++ I highly recommend Harmony Health MD

Great doctor and staff too! Respectful and friendly. I brought my sister there for my first time. If I lived in the area, I would definitely be his patient. Thank you all!

Dr Avanes and his staff are wonderful. They always go over and above for me. They are kind, caring and continue to offer genuine quality care every time I have been there. Dr Avanes has been my doctor for more than a decade. He knows me well and is always trying to find ways to help me get better. And then stay better. He is into eastern and western medicine. He believes in vitamins, and more holistic healing methods as well.

Should have done this years ago but as it is said better late than never. Just recently migrated my medical care to HHMD after years and years with another medical practice. My brief evaluation: Outstanding professionalism front office Outstanding care from the nurse practitioner check-in and thoroughness with every aspect of the visit Never felt rushed Openness to patient views in nutrition and lifestyle Allowance for dialog with patient at every step of the visit Does your medical professional provide this level of care? Honestly this was absolutely above any expectations for me- congratulations to HHMD and Dr. Avanes for running their practice as such.

I think I'm being discriminated against. I can see from the recent 5-star reviews from September 2024 that Dr. Avanes is great. So I went on their website on Tuesday, October 29, 2024 and found an appointment for today, October 31 at 930am. I was so happy! I received a prompt text and email welcoming me to Harmony Health. Then I received a personal phone call on Tuesday evening from a gentleman asking me about my insurance. I was watching the World Series (he said he was too) and I asked if I could just give them my information on Thursday, when I arrived. He said "of course." I was all set to go - had my information ready and my recent bloodwork data ready to take to Dr. Avanes. Then I get a phone call yesterday at 3:38 pm from Harmony Health. This person (female) asks me "Are you an IV patient?" I say "what do you mean?" She repeats herself as if that cleared things up. I say again, "What do you mean IV? Isn't Dr. Avanes a primary care doctor?" She says "Yes, but we're not taking new patients. We have 6000 patients and our website is broken." So I said I was very disappointed but thanked her for not wasting my time. I told her that I received a text, email, and phone call confirming my new patient appointment for a consultation. Silence. What is really going on at Harmony Health with 6000 patients and IVs? 6000? Come on.