Spine And Orthopedics: Adventist Health Glendale's Online Review Report Card
Spine And Orthopedics: Adventist Health Glendale
4.2
Average Star Rating
562
Total Reviews
35
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Adventist Health Glendale Spine and Orthopedic Institute received 84.15.6% positive feedback, with patients praising the professionalism, knowledge, and caring nature of doctors and staff. However, 15.6% of the feedback was negative, primarily citing poor communication, billing issues, and scheduling inefficiencies. Overall, the practice excels in patient care, yet could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Spine And Orthopedics: Adventist Health Glendale's Reviews
I was very satisfied with the service I got!
Dr Merritt was thorough and available to answer all of our questions and concerns. He is the ‘bomb’ with orthopaedics and compassion! Thanks Doc!
Absolutely Impressed!Thoughtful and caring, knowledgeable and highly professional, Dr Merritt is a consummate physician. I can highly recommend him. Also I have always been very satisfied with the care and attention .Excellent care from the minute I checked in with the office staff.They are the best.
I have Blue Cross PPO and Medicare. When I arrived for my appointment the receptionist said, "We will bill for the facility (hospital) and professional, so you would cover the the co-insurance and the deductable would apply." I was alarmed thinking I would be paying. Usually wherever I go I'm covered 100%. I called Blue Cross while still at the office. The member representative said I was covered 100% and the receptionist shouldn't have said that. The receptionist said she was trained to say that. The BC represetative said they also have an agreement with medicare. Meanwhile, time passed and I lost my appointment. Although I'm still a little confused, it seemed to me they didn't want me as a patient because they would have had to bill Medicare and they wouldn't have collected their full billing. Maybe that's why the receptionist is trained to raise uneccessary concerns--they want to discourage Medicare patients. The BC representative said the receptionist could have easily helped clarify that I'm 100% covered by checking my insurance ID.
Great team!
Had a great appointment with Dr Morgan. Always helps my knee
Very happy specially with Dr Abdullian, all they were very professional. thank you for all services
Dr. Michael Abdulian is wonderful! Professional, knowledgeable, and caring. I would recommend him to anyone who needs to see an orthopedist!
Excellent service from Dr. Rizvi team.
Very knowledgeable staff
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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