William Flemingmd's Online Review Report Card

like most Doctors, his only more is to get an X ray. Culver Emergency Group seems shady to me considering their office in Culver is permanently closed and the bill for it has addresses in Michigan and Oklahoma. FAWQ THE US HEALTH CARE SYSTEM

Sometimes you have to wait a couple hours to see him. But he gives the same time to every patient! Worth the wait! But his staff is not too friendly unfortunately.

He is just the best. I highly recommend DR. Fleming.

I bring my mom to Dr. Fleming on a regular basis. The wait time is Ridiculous! We have waited in the waiting area for more than 2 1/2 hours and then wait another 1 hr and 30 mins. in the exam room. Leaving a message and expecting a call back is just ludicrous on my part. So, I just waited on hold for 37 min and 9 seconds. I had to hang up because I had to return to work. The support staff is a joke. No courtesy, no respect for clients and low to no professionalism. They really need to be trained.

I was a MS patient for over a year, I wouldn’t refer anyone to him or that office. The wait, customer service , Dr. Fleming is AWFUL, my experience today is going to have me call the MS Ocrevus(medicine), The medical Board, and I’m going to get a lawyer I will try my best to expose this Doctor and staff to the public ,families and all the foundations that support us.

My appointment was at 0915, he called at 0950 to tell the nurse he was running late. It’s 1030 and he still has not arrived.

Excellent doctor, extremely long, slow appt, the a average wait time is 2- 3.5 hours just top get to the room, and my have to wait another 45 min or morto see him. Once he see you, very good bedside manners.

I am stunned to see the low ratings Dr. Fleming has received on some of these reviews. He has treated me for 20 years for a seizure disorder and he is the best doctor I have ever had. His bedside manner is wonderful. He is professional, friendly, compassionate and explains things in detail and answers all my questions. True, sometimes I have had to wait, but that is because he gives each of his patients enough time to receive good care, so this makes him run late at times. And his office staff is not the best at times. Yet, in spite of these drawbacks, Dr. Fleming is the one doctor I have that I want to be sure is on my provider list if I ever have to switch insurance companies!

Dr. Fleming is always late. His patients wait for hours to see him. Everyone in the waiting room is always complaining. Many people take off of work to bring their love ones to the doctor. He should be more punctual and considerate about his patients time.

Dr. Fleming is a good doctor but hires the worse staff. I left 4 -5 voicemail messages but never receive a response nor did she follow the orders from Dr. Fleming. They do not return calls and Antoinette gets upset because they do not want to complete disability forms in a timely manner. The Office Manager (Teddy) doesn't care about the patient's concerns when the staff mistreats the patient. Teddy will come to the exam room to ask you for your co-pay without asking the front desk if they paid there. It's offensive and embarrassing because she does not talk low. Therefore, all the other patient hears her. Unfortunately, the conversation I heard Antoinette said I was getting on her nerves with the (expletive) forms. Dr Fleming's patients need disability forms completed to keep their jobs and continue getting pay. It's enough that charge $30.00 per form and not complete it correctly which leaves the patient to make another trip to his office. It is sad that a caring doctor cannot hire staff that feels as he does about the patient.