City Of Hope Glendora's Online Review Report Card
City Of Hope Glendora
3
Average Star Rating
10
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
City Of Hope Glendora does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of City Of Hope Glendora's Reviews
Dr Humberto Villarreal was real nice he was great. I had really bad kidney stones and a blockage and infection in my kidneys. And he did 2 surgeries and fixed me right up.
I brought a family member here for care. We consistently encountered outstanding customer service and professionalism. Thank you all that you do!
I will never deal with City of Hope again. The incompetence of the staff is overwhelming & they put the blame on the patient, instead of taking responsibility for their own actions. The Dr didn't even inquire why I canceled all of my appointments, but it depends on what the nurses told him. I would never go back & will let my friends and family know not to go there. City of Failure not "Hope"
My mom went here at the urology dept for services and has been in extreme pain for over a month. She finally had her appointment and when she called back about pain medication, she was spoken to very rudely and did not receive any appropriate referrals or was able to leave a message or speak to the doctor. If a doctor is concerned about misuse of pain management medications: interview the patient, check medical records, have her take a drug test, or give her a referral. She needed something for pain management because she is in excruciating pain all day every day now. This is unacceptable treatment of patients.
Dr. Londoño has been great. She has discussed everything that is happening with my symptoms using understandable terminology. She discussed all the possible options for treatment. She even called me with the results from the samples taken during my surgery in person. This being my first experience with any type of urological issues I greatly appreciate her compassion and expertise. Thank you to Dr. Londoño and the Glendora City of Hope staff for everything.
Not pleased. They used to be great. Since they partnered with City of Hope they continually cancel appointments without notifying patienot sincerely. This is second time this happened . Knowing their issue this time we verified with City of Hope the appt was still on the signed date a week before. But the day of they claimed they had changed changed it two weeks before! This entity is too large he, too disconnected, and too disorganized adequately tend to the needs of my family members help.
Have resources other cancer centers don't have. Innovative.
That sucks when you call the urologist department three times and your thrown on to an answering machine
Absolutely love dr Davis have been seeing him for nearly 15 years and would go anywhere else
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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