Top Sentiments Expressed in
Top Sentiments Expressed in
I have been a patient of Nicholas Urrutia for 5 years. Yesterday, after several days of trying to get a medication issue resolved, I was told by the office manager, Christopher Urrutia to consider euthanasia and he further offered to give me phone numbers in Oregon to contact to that end. I was devastated and shocked. But the response of the doctor when I finally spoke to him left me absolutely gutted. He simply ignored the information apparently. He just went on discussing my medication and seemed absolutely uninterested in his office manager/brother telling a patient to consider suicide!!! I have the conversation with Christopher recorded as he has been rude in the past and I expected it again. But absolutely nothing could have prepared me for what he said to me. I'm just very glad I have it recorded as, of course, he is denying that he said exactly that!! Well Christopher, we will see what the state medical board thinks of your advice! Absolutely ridiculous! I thought that maybe I was the only one treated this way but it's apparent there is a pattern of abuse that is being completely ignored by the doctor.
Horrible doctor: I have been going here for a year. For the past 6 months I’ve had agonizing pain in my abdomen that has landed me in the ER twice. I’ve had labs done back to back to back and still do not know one thing about my condition. Now I’m not scheduled to see this guy until august. I’m waiting on the results from a panel to see if my organs are diseased. Seems like a lot can happen in 3 months. I e never been more livid in my life. This guy does not care at all.
The staff is rude, not polite, or nice, and unwelcoming with bad attitudes. The Docter is behaves careless, unattentive, incompentent are irresponsible. He highley discriminates and takes advantage of those with specific health diseases, and mental illnesses. The other Doctors don't stay employed at he's office very long.
The staff is rude, not polite, or nice, and unwelcoming with bad attitudes. The Docter is behaves careless, unattentive, incompentent are irresponsible. He highley discriminates and takes advantage of those with specific health diseases, and mental illnesses. The other Doctors dont stay employed at hes office very long.
My experience with Dr. urrutia is all ways a good experience, he listens and not just rush you out when trying to explain sysmtoms to him, he’s smart and just a wonderful DR. And I will recommend him to anyone
My experience with Dr. urrutia is all ways a good experience, he listens and not just rush you out when trying to explain sysmtoms to him, he’s smart and just a wonderful DR. And I will recommend him to anyone
I've never met this particular doctor but his practice is not very good. I've heard the front desk ladies arguing with each other, I needed a few referrals and it has been a month and I still have not gotten referred away even though I called and stopped by repeatedly to find out what was going on. I also happened to be in the office when a District Attorney stopped by with an investigation about fake prescriptions that he needed to talk to the staff about. I tried to be patient and give them the benefit of doubt but at this point I am taking my health and wellness elsewhere.
I have been going to this dr office for over 15 years. I never had any problems until ANA! I have never heard a receptionist be so disrespectful and rude. She has several different times put me on hold for 19 minutes. When I would call back and let her know I was on hold for 19 minutes she raised her voice and said I was a liar! The next time she put me in hold I took a screenshot and went in and showed her the screenshot. She stated that I photoshopped the picture! My most recent was two weeks ago, I went in to get my kids immunization records because we were moving out of state. I specially asked if everything was correct. She snapped back with a smart comment. Turns out they arent correct they gave my daughter two shots but didnt mark it on the paperwork. Now my daughter is out of school because of this screw up. Ana said it can take up to three weeks!!!! My daughter cant be out of school that long!!! Every time I call she hangs up!!
I have been going to this dr office for over 15 years. I never had any problems until ANA! I have never heard a receptionist be so disrespectful and rude. She has several different times put me on hold for 19 minutes. When I would call back and let her know I was on hold for 19 minutes she raised her voice and said I was a liar! The next time she put me in hold I took a screenshot and went in and showed her the screenshot. She stated that I photoshopped the picture! My most recent was two weeks ago, I went in to get my kids immunization records because we were moving out of state. I specially asked if everything was correct. She snapped back with a smart comment. Turns out they aren't correct they gave my daughter two shots but didn't mark it on the paperwork. Now my daughter is out of school because of this screw up. Ana said it can take up to three weeks!!!! My daughter can't be out of school that long!!! Every time I call she hangs up!!
Parents have been going to this office for years, just recently Dad had a bad rash/infection we wanted to have him seen quickly & the reception that answered was extremely rude & unprofessional! Not to mention they acted like my dad had no record of being seen there, this office is horrible! It seemed like they did not want to help their patients, like it was an inconvience to them! Do not recommend !!!!
Dr. Urrutia is a caring and thorough physician.
Dr. Urrutia is a caring and thorough physician.
Dr. Urrutia is a caring and thorough physician.
Dr. Urrutia has very bad service. We arrived at the emergency appointment with an ear infection, loss of balance and temperature .. And just tell us to cancel your appointment LES .. .. as well as a telephone number, a year ago, and have my new number .. oh is that the person is in front again ... What ??? This is not a game .. it is the health of my family. and two weeks remind me of another quote ... (not so they knew where to call) and to cancel the rude response and wrong answers of "new employee". ..WE ARE PEOPLE., not objects.
Dr. Urrutia has very bad service. We arrived at the emergency appointment with an ear infection, loss of balance and temperature .. And just tell us to cancel your appointment LES .. .. as well as a telephone number, a year ago, and have my new number .. oh is that the person is in front again ... What ??? This is not a game .. it is the health of my family. and two weeks remind me of another quote ... (not so they knew where to call) and to cancel the rude response and wrong answers of new employee. ..WE ARE PEOPLE., not objects.
Unrealistic wait times. Come in to an empty waiting room and exam rooms and wait an hour just for the Doctor to say Its normal.
Unrealistic wait times. Come in to an empty waiting room and exam rooms and wait an hour just for the Doctor to say "It's normal."
If i could give this place less than one star i would.staff is very unprofessional, not only did they raise their voice when i asked questions they ignored them or kept changing the subject. When i asked about having papers signed they took my papers sat them down and continued talking about their personal lives without a second look to my papers while leaving me there to wait. Also it is almost impossible to make an appointment because the lady behind the counter will always put you on hold for over 15 minutes or transfer the call to the man behind her, he is no help either. He always seems to be having issues understanding or communicating. The Dr himself is very friendly but the staff have been rude and uncaring specially the lady behind the counter!!!
If i could give this place less than one star i would. staff is very unprofessional, not only did they raise their voice when i asked questions they ignored them or kept changing the subject. When i asked about having papers signed they took my papers sat them down and continued talking about their personal lives without a second look to my papers while leaving me there to wait. Also it is almost impossible to make an appointment because the lady behind the counter will always put you on hold for over 15 minutes or transfer the call to the man behind her, he is no help either. He always seems to be having issues understanding or communicating. The Dr himself is very friendly but the staff have been rude and uncaring specially the lady behind the counter!!!
Dr Urrutia delivered my grand daughter. He was the most disrespectful, sarcastic and unhelpful doctor I have ever seen in my life! My daughter is very young, and she was very scared he told her that she was about to experience the most awful pain, then he laughed when my daughter got even more scared and started crying. When I asked him questions he blew me off and said I know what Im doing or do you want to deliver the baby all during my daughters intense labor.. That whole experience was just unbelievable!! He pulled out my grandbaby so hard, she still suffers from tortocolis today.. He strained all of the muscles on her right side while pulling her out sideways.. Hes awful and should NEVER practice pediatrics
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