Memorialcare Medical Group's Online Review Report Card

There is nothing URGENT about this locationThey opened up lateI was the 1st person there this morning, the 3 of us had minor issues, mine being an impact to the chest was surely the most serious over a bladder infection and skinned knee. I was the 3rd person seen I was told to sit down, not asked, while my coverage was was verified. RUDELY TOLD, never asked. They can't perform a simple X-ray. But they can send you next door for another long wait. I was given paperwork for a bladder infection when leaving. NOTHING URGENT about this place, I truly believe many there hate their jobs. Only the Doctor was friendly and seemed apologetic for a situation caused by poor service and events.

Everyone is pleasant and caring. It only took 3 hours to see a doctor and get x-rays! Not bad!

I honestly would give zero stars if I could. The wait wasn't too long and the receptionist and nurses were nice. My problem was with the doctor. I think I saw dr Nygen. I don't think I spelled that right. Anyways she was a doctor with a British accent. From the start she was very rude. I was there to get a physical and she judged me over some things I told her and then violated my hippa by making note of it for my employer. She had an attitude the whole time and acted as if I was stupid. She also didn't really do the physical. She didn't check me over to see if I'm healthy. I spent a lot of money for her to just talk to me for a few minutes. It was a waste of money and I will not be coming back.

I've been here a couple of times. No big deal. I was seen right away. Got my meds and moved on with my life. The doctors are good. I'm not here to make a best friend. So I don't care about their bedside manner. I'm here to get treated so I can go on with my bad self.

Always received great care and a professional and courteous staff. Todays visit with PA-C Melissa Laury Myles was awesome!! Came in with some ear infection issues and PA-C Myles was absolutely easy to deal with. She listened and answered all my questions concerning this medical issue. The staff was friendly and welcoming as usual!!

Best care anywhere!

I'm fairly healthy n have never needed to go to any urgent care but I have friends who got mistreated at other urgent care centers in Huntington Beach. My husband was here twice n had excellent care so here I am on Mother's Day crying of Pain n itching, having worked in the biggest medical centers I already know it was 90% shingles but I needed to hear it was 100%. Dr Vinh N came in shortly after I got there, he was friendly w good bedside manners, he confirmed what I knew that I indeed had shingles n prescribed Valtrex, a better drug than the usual acyclovir, he also prescribed clobetasol on request but it was not formulary I called to have it changed to kenalog ointment for my itch but everybody had left, they closed at 5 pm.This wonderful center deserves 5 stars, highly recommended!Monday 5/9 the nurse called me at 9 am saying they had ordered Kenalog ointment for me so all is good.

I had a wonderful experience. Everyone on the staff was kind and super patient amid this crazy pandemic. They were prompt and professional. I've never written a review for a medical facility before, but I thought I should share my experience with this office.

Don’t go here. They gave my daughter a child, the incorrect antibiotics for an infection. We ended up in the ER twice due to their negligence. They also called me to tell me they “threw away” her urine sample by accident! It needed to be sent for further testing. Totally unprofessional and unacceptable!

Don’t go here. They gave my daughter a child the incorrect antibiotics for an infection. We ended up in the ER twice due to their negligence. They also called me to tell me they “threw away” her urine sample by accident It needed to be sent for further testing. Totally unprofessional and unacceptable