Simon Tchekmedyian, MD's Online Review Report Card

We have been referred to see the dr within a week of the prognosis but for some reasons the office cannot seem to give out an appointment for consultation. First, it was because no biopsy result. I would think, a preliminary biopsy result should be sufficient for a call-back. No, even after the final the biopsy result was sent. Still no call-back. I mean seriously how hard to give out an appointment? Even if the dr is on vacation, the least they could do is let the patient know. Or if they don't accept new patient, just say so, instead of stringing the family along. Really cruel!

I am very sad to post this, but i think people should know. I am not rating the Dr. but the office staff. I never visited the Dr. or should I say I could not. All thanks to his office staff who displayed their incompetency with being unable to secure me an appointment. Without going into much detail, the office staff did not call me back for an appointment upon reviewing my chart. Their fax machine was broken, for over 2 weeks. Knowing this they expected to receive fax's from my Dr.s office who sent them fax 4 separate times. Apparently they didn't receive any. They promised to call me back in 10 minutes and never did. Upon asking them for their lack of interest in making sure patients can secure an appointment, a lady's response was, we have a lot to do, so we can't fix the fax machine and help patients; we are a busy office. Hope the Dr is made aware of this and he is able to fix this for his practice. Unfortunately, I have to choose another Dr. as I don't want to deal with his incompetent, unempathetic office staff.