Uyen Nguyen's Online Review Report Card

Very unprofessional and inexperienced. Also will still insists on wearing a mask even if you have no symptoms. Would not recommend or return.

She hears out all details. Follows through problems. Good use of App. Helpful professional staff.

She wanted to charge us extra to read us the results of our blood work. Not only have I never been charged extra for this from any doctor, but our insurance actually says that it should be free. Then when we pushed back about the charge, she lied to us and said she's changing medical groups and my wife and kids and I would have to get a new primary care physician. She didn't change medical groups. Absolutely horrible treatment. Also her patient portal was a useless and they couldn't link my family together. Very disappointing. But probably explains why we got in so fast to see her, nobody wants to go to her.

I have been going to Doctor Uyen for about 7 years now. A recent incident had made changed to another doctor. I had an appointment on 2/14. On 2/12, I called the receptionist, notified her about my new insurance and emailed over my new insurance card. She didn't look at it. On the day of the appointment, Dr. Uyen came into the patient room, asked me the reason for the visit, looked at my new insurance card and said she might not be in the network of the new insurance company. She said she needed to check and walked out of the room. Then her receptionist walked in and said she needed to call the provider tomorrow to check, because they were already closed. So I can either wait until tomorrow or pay by cash to continue to see Dr. Uyen. I said to wait. I then called my insurance and confirmed that Dr. Uyen is in the network. And I called the receptionist back to tell her that she didn't need to call the provider. I decided to look for another doctor. The 1st reason was Dr. Uyen should have the courteous to come back in the room and tell me that if she is not in the network, I would have to find one that is the new network and that if my insurance changed later, I am welcome to come back to her office. After all, I am not only her patient of 7 years but I am also her client. The 2nd reason was the receptionist should have looked at my new insurance card to check for any concerns before my appointment date. She had wasted my time when I was in need of checking my throat asap.

Dr Nguyen is OK for routine check, vaccine and stuff like that. Nice enough. She is NOT the one to trust with your illness and symptoms and trying to track down a problem. I have blood in my stool. She told me to take fiber for 4 months. The blood persist. She gave me some cream to put on my anus. 4 months went by with no improvement. She said I have hemorroid and refer me to a GI doctor. Took the doctor 15 minutes to tell me I have colorectal cancer. The fast growing tumor have an extra 10 months to grow to stage 3. A normal caring logical doctor should think of the worst first when someone is bleeding from the inside. A simple cheap blood/stool test would have shown cancer. Why not rule out the worst case first ? A false positive does not hurt anyone but a false negative can kill somebody. I like to think she does care a lot and she probably does care, to be fair ... maybe just inexperienced or incompetent or not too logical. I sure would have order a simple cheap blood test to rule out cancer ...

I went in today for the first time I had a great experience Dr Jackie was amazing and extremely helpful and she did understand my need I highly recommend Dr Jackie and thanks to her and her Team

Dr Nguyen is very friendly and professional. Her staff is so nice and helpful When I have problems, she listened and would recommended to a specialist if needed. Her staffs are very efficient and I do not have to wait long each time I visit.

Dr. Jackie is extremely professional and she is very attentive to my concerns. She is much better than other doctors I have visited and she went out of her way to take care of my needs.

Excellent services and exceptionally clean facilities 👍🏼

Don’t Go Rough well woman exam, never calls, emails, or uses the portal to get back to people.