Alan Nili, Do's Online Review Report Card

He is regarded as one of the most compassionate and considerate individuals. I have been under his care for nearly 15 years. It is impossible to fully convey the level of care and dedication he and his team provide to their patients. I appreciate him not only as my doctor but also as a fellow human being.

I love him he is the best pcp I have ever had. I highly recommend him. He cares about all patients and their well being!

Wonderful Doctor. A natural born doctor. By nature, education and experience. Can't get any better.

Very caring

Caring and nice.

One of the best doctors to ever walk the earth. Literally, my family went to him as a child and I could not say nicer things about him. Imagine HOUSE MD Tv show but if he was nice? lol

He doesn’t care about his patient!

Initially this was a great place when I first started going, but I soon realized it was the worst. I went to the doctor to determine what was going on with my migraines and pain in my abdominal area. The doctor did blood work and stated everything was fine and that I was ok even though I was having severe migraines. She told me that it was normal that everyone including she had severe migraines, disregarding my pain. I requested more blood work and was told no by the doctor that it wasn't necessary because I was healthy. Additionally, I was given a call by the doctor based on a CT scan follow up, and she provided very vague explanation to my results. Towards the end of the phone call she decides to mention " oh by the way has anyone told you have PCOS," it was very inconsiderate and it was as though I was pulling teeth asking for more information regarding PCOS. I stopped going here and instead found a holistic doctor in the area ( which I highly recommend if you need answers) and it was determined my iron levels were on the floor that I almost had to go to the ER. Unfortunately, I did not have a very good experience and was ignored when I was clear about symptoms I had. Though the doctor here proclaimed I was healthy when I went to the holistic doctor all my vitamin levels were on the floor. So, therefore I do not recommend this place. I believe the doctor I saw here was Maryam.

what an amazing Doctor! My initial appointment with Dr. Nili was truly exceptional. His thoroughness and attention to detail were remarkable, and I've never experienced such a comprehensive consultation with any other doctor. Feeling secure and confident about my future care under his guidance is comforting. Thank you, Dr. Nili, and may blessings be upon you! I will make sure to thank many of my friends who referred me to you.Kamran Tabesh

This review is in regards to the billing department and the front desk. I work in the medical field so I know how medical practices run. My husband and I needed our annual physical so we went here. I schedule two different appointments for myself and my husband. I went first. I was told by the NP that they do not physicals on the first visit. I would have to get lab work and return for the physical. Okay...? That's a first. I got my bloodwork - got the results back and called to schedule ANOTHER annual physical. I scheduled my appointment before getting a phone call from the office about my results. If you read the registration forms - it takes them 2 weeks to get back to you in regards to your results - just an FYI. Even though you get an email from Quest Diagnostics first, within 3-5 days. When I called to schedule my appointment, I stated to the receptionist "I would like to schedule a follow-up appointment for my annual physical. I received my labwork from my initial visit and was told I needed to do that first before your office can do the physical." However, when the NP came in, she stated the visit was only for a follow-up and she didn't have enough time to do the physical. Uhh... What? Strike 2. I informed her of the situation, offered no apology, and stated she will do the physical. She was not rude about it. And she answered all the questions I had. She didn't rush me at all. I felt bad because it just puts her behind schedule. So - a scheduling error. It would ALSO be helpful if the receptionist informs new patients that they do not do physicals on the 1st visit. Because I have never heard of this before. (Side note: I have PPO.) Also, if I am coming in for my annual physical - I do not have to pay a co-pay. BUT they make you pay, no matter what. If you have insurance, you DO NOT pay anything during your annual physical appointment. Strike 3. Here's a train of thought: it would be nice to do the physical during your initial appointment, give the patient paperwork for the lab and then call with the results. If they need to come back (due to abnormal results), they can schedule an appointment. Why do patients come back twice? So you can get money from insurance? That was the case for me. My husband went 2 weeks after me. They billed his FIRST INITIAL visit as preventative. They billed MY FIRST INITIAL visit as an office visit, and my 2nd visit as preventative. After speaking with my insurance and informing them of the situation, I called the billing department who kept saying "I understand. I understand. We will contact your insurance and see what's going on." However, they never did. I received a phone call today (over 60 days after speaking with them) from a rude male who states they never received a phone call or new claim from my insurance in regards to my visit. Again, he stated 'I understand. I understand. However...'. If you understand what I was saying, you don't need to continue with 'however', "bro". WHY WOULD THE INSURANCE MAIL YOU A NEW CLAIM? YOU are suppose to send them the CORRECT CODES so that we can process it. YOU are suppose to contact them to correct YOUR ERROR. However, they put the blame on patients and the insurance saying that me, the patient, was suppose to do it. The insurance is suppose to do it. Not them. Again, I'm an office manager at a medical practice, I know how billing works. I know the codes. What they are doing is unlawful. They want you to come back twice so that they can get the money. NO ONE should have to go back twice for an annual physical - they just want the money so that they can charge 1 as an office visit and the other as preventative. I would give this place 1 star, but the NP was extremely nice - hence the extra star. They need to be compensating me for the 2 hours I was on the phone was insurance. Ridiculous. The doctors may be good but we weary of the billing department. Look over your EOBs before sending payment.