Ann Mai, Md's Online Review Report Card

When a practice tell you there’s a $1000 sign up fee just to see a doctor, please avoid these types of practices.

Outstanding intellectual with great compassion and professionalism… I highly recommend Dr Ann Mai if you are looking h for outstanding care !!!

Annual $750 fee, additional $250 first visit fee. Not available on Wednesday or Thursday. Was my family doctor for years. Tried to book an appointment after moving back into town, reception tried to discourage me as quickly as possible and it worked.

I was treated at one of Ann Mai's Aesthetic Facilities called Gold Coast Aesthetics where I was botched and then told they would fix things and then dropped off on communication scamming out of my money I had paid for future services. I looked up Ann Mai and she has consistent low star reviews from many customers. I do NOT recommend using any of her services if you are looking for compassionate care.

I saw Dr. Mai this morning for a skin issue. We also went over my latest blood test results. A couple of things didn't add up and I watched and listened as Dr. Mai asked me question after question to understand what might be happening with me. She figured out what was throwing my testing off and was obviously relieved when she explained it all to me. Her intelligence and education was so evident and I was impressed and feel so lucky to have her as my doctor. I'm healthy and I want to stay that way and believe that I'll lead a long and wonderful life with Dr. Mai as my doctor.

Dr. Mai is the best. You get her undivided attention when you see her, and she knows EVERYTHING (or so it seems). She listens and she's willing to work with you on whatever is bothering you, whatever you're worrying about. And if something is not a big deal, or is a waste of your time/money, she'll say so. She also knows who the best specialists are and you can be confident about her referrals. Yes, you pay an annual concierge fee to be her patient, but I think it's worth it. Also, after reading a couple reviews here, I want to say that yes, I have had to sit in in her waiting room for a while before, but not since she went concierge a couple years ago. And Dr. Mai has a sense of humor. So I can see being deathly sick with the flu and thinking it's NOT funny (or even OK) when your doctor says something like "join the club." But honestly I think it's a matter of humor and personality. She is not a jerk. I actually take comfort (and have a laugh) when I think I'm dying and someone tells me I've got some common illness, just like everyone else, and that I will survive.

She's the best. You get her undivided attention when you see her, and she knows EVERYTHING (or so it seems). She listens and she's willing to work with you on whatever is bothering you, whatever you're worrying about. And if something is not a big deal, or is a waste of your time/money, she'll say so. She also knows who the best specialists are and you can be confident about her referrals. Yes, you pay an annual concierge fee to be her patient, but I think it's worth it.

If you are looking for a doctor to prescribe blood pressure meds to you without scheduling a follow up appt. to see if they are actually WORKING then by all means book Dr. Mai. If you are looking for unfriendly back office staff who glare at you hatefully then book her. If you are looking for somebody who acts like she gives a rats behind about your health and your sickness then go elsewhere. The good thing about OC is that there is no shortage of doctors and some of them are actually kind and caring. I used to see her and I had so many issues with her but I was just too lazy to find another health care professional. I referred my husband to her a while ago and while he was in the examining room with the back office person getting ready for Dr. Mai to come in, the back office person said "You are aware that Dr. Mai is very attractive right? You won't be nervous to be around her will you"? Sweet Baby Cheeses I swear I'm not making this chit up and I believe my hubs, why would he make up something this outrageous? Good grief! Yes, Dr. Mai IS attractive but I don't think that it's appropriate to question a male patient about how he feels about having an attractive female as his doctor. Also, Dr. Mai has the empathy of a killer shark. Here is a direct quote that this healthcare "professional" said to me when I went to see her half dead with the flu: "JOIN THE CLUB"! She spat this out to me in the most hateful tone of voice I have ever heard in my entire life. Excuse me? Did this so called doctor, a person who is in a profession that provides help and care to sick people just actually tell me to "Join the club"? Yeah, ok...whatever lady. There I was, a patient who had good PPO insurance, not Medi-Cal, not some crappy HMO and this person just essentially told me to go take flying leap off the tallest building I could find. I don't care who somebody thinks they are, telling a patient something like that is uncalled for, unprofessional, out of line, rude, pompous, arrogant and a whole lot of other things that I'm too much of a lady to put into this review. I really hate leaving bad reviews but this lady deserves this.

Dr. Mai has been my doctor for over 10 years now. I love going to her office! Talking to her is like being with a bestie, girlfriend, big sister (although she's not that much older). She really shows concern towards you, and gives you great health tips. One of the things I value is that she is not that quick to prescribe medications - hence you are not over medicated. She gives you a chance to get healthy naturally, then with you, decides the next best option in regards to taking meds. She regularly discusses your medications and takes the time to listen to concerns, and opinions. She is straightforward without intimidating you. Plus she's so elegant! I also love her nursing staff Nely and Michele who have always been so sweet!

I was a patient with Dr. Ann L Mai for 3 years(2016-2019) and have had a terrible experience. Her office hours are extremely inconvenient and are schedule around her personal obligations(8AM-3PM). She has been 30 minutes late to my appointments which were scheduled between 8am and 9am. She will within your first year charge you an annual membership fee to be a patient, which is a few hundred dollars on top of your normal Doctor visit fees. As a diabetic I require insulin and test strip refills every few months, she denied my mail order pharmacy's request to authorize my refill as she wanted me to come in for a check up, at this time I had moved out of state and was unable to. I asked her office to waive this visit requirement and refill my prescriptions one last time, only to find out she would be out of the office for a week. As a result I had to go to an urgent care to get an insulin prescription. I would not recommended Dr Ann L Mai to anyone who does not go schedule Doctor visits often but requires regular prescription refills to stay alive, like Type 1 diabetes.