Barbara Shang's Online Review Report Card

As another physician, I was referred to Dr. Shang by other physicians. I was truly puzzled when I pulled up her website for locations and found one website that seemed false. It had very negative comments and it seemed very vindictive. After contacting other physicians, I found it was a fraudulent website created by a patient. I reviewed Dr. Shang's credentials carefully and decided to go see her based on referrals from my colleagues. I have to admit I was a little nervous having read the fake website but Dr. Shang is the epitome of a caring and knowledgeable physician. She spent so much time with me on a detailed exam and explained my options for my reading issues. She is thorough and kind and I could tell kept up with current medical literature. Now I know why so many other physicians recommend her. I would advise any future patients to read about her on her website and to disregard the one created by someone who for what unknown reason dislikes her. I truly cannot imagine why anyone would dislike her from my interactions with her. I feel confident to recommend her to my patients and my family.

As another physician, I was referred to Dr. Shang by other physicians. I was truly puzzled when I pulled up her website for locations and found one website that seemed false. It had very negative comments and it seemed very vindictive. After contacting other physicians, I found it was a fraudulent website created by a patient. I reviewed Dr. Shang's credentials carefully and decided to go see her based on referrals from my colleagues.I have to admit I was a little nervous having read the fake website but Dr. Shang is the epitome of a caring and knowledgeable physician. She spent so much time with me on a detailed exam and explained my options for my reading issues. She is thorough and kind and I could tell kept up with current medical literature. Now I know why so many other physicians recommend her.As far as her receptionist, I found her to be warm and very polite. I completely understand that patient interactions with the front office are extremely important but I found mine to be very positive. As far as collecting payment upfront, it is standard of care to collect co-pays upon checking since it is required by insurance law.I would advise any future patients to read about her on her website and to disregard the one created by someone who for what unknown reason dislikes her. I truly cannot imagine why anyone would dislike her from my interactions with her. I feel confident to recommend her to my patients and my family.

Horrible service by the front desk person. She was rude when I was asking questions. She said she doesn't have time for it and either I make an appointment or not. I decided to not even schedule an appointment after that incident. She should have compassion working at a doctor's office. Shame on you

Dr Shang is absolutely fantastic - so knowledgeable and so caring!!!!!!

Over the last 17 years I have seen Dr. Barbara Shang for myself, for my son (who started wearing glasses very early), and at some point my wife also needed Dr. Shang's outstanding expertise and care. In brief, all my family members have been seen by Dr. Shang. I started having some challenges with astigmatism back in 2008, and since I write and read a lot (interacting with the computer screen included), I need accuracy in measuring prescriptions for my glasses. Dr.Shang helped me so much over the last 17 years that I could with my whole heart say her work contributed much to my professional and personal success, as well as to the health of all my family members. I respect a lot Dr. Shang's professional expertise and her superb care for details. I strongly recommend her work to anyone who looks for an outstanding specialist.

Sucks service. I made a phone call to make an appointment, but even though I could not ask anything, the assistant who gets phone call was being so rude and did not listen to me whyI am calling(just saying no more new patient). So dumb and stupid who got the phone call. Get some training plzzzzzzzz.

They canceled my appointment because the doctor doesn’t want to catch what I have. What doctor cancels an appointment for this reason. I am in shock right now.

My former opthalmologist told me I needed to have cateract surgery and that glasses could not improve my vision. I went to Dr Shang and had an eye examination and I didn't have cateract and my vision was corrected with a new prescription. I highly recommend her:)

Dr. Barbara Shang is the best doctor that I have ever seen!!! A friend recommended that I see her for a second opinion for my condition and I am so happy that I took her advice. My original doctor told me that I had a minor cyst and that nothing needed to be done. However, it turned out that my condition was more serious than what the original doctor stated. Dr. Shang took the time to thoughtfully explain what was happening unlike any other doctors that I had encountered before. She was very caring, gentle, and patient every step of the way with all of my questions and concerns. After, I was referred to a surgeon and Dr. Shang followed up with the the surgeon to review the biopsy. Even after the surgery, she called me every step of the way to explain what was going on and she answered all of the questions that I had. I never received this kind of attentive care from any of the doctors that I had in the past. She will be our family doctor for all the members of my family going forward.

Super rude and unprofessional, lack of medical knowledge. We came in and explained to her our condition, she walked out right away and told front desk she will not see us. Closed the door and not having the decency to apologize or even explain. Can't believe such a human being could even be called "Doctor".