Top Sentiments Expressed in
Top Sentiments Expressed in
Excellent endocrinologist! Listens and works with his patients, is very knowledgeable and is aware of the latest research. Office very well run, easy to make appointments.
I would like to give a shout out to Lisa, an outstanding nurse for Dr Raymond Chang at SCKE. I'm almost 80 and don't travel often. Actually almost never. I was recently out of town for two months. I was at a loss because I was not receiving good medical advice in the Midwest. I called SCKE and I was forwarded to Lisa. Thank God. I told her my situation. She understood, immediately took over, located all my records and reordered meds and renewed prescriptions. I don't know what I would have done without her. It's amazing. I actually returned to CA much healthier than when I left. Thanks Lisa
Ive had a lot of health issues lately which, is already difficult to go through. I want to say that you really dont find people like Dr. Krishnan and Tatiana. Dr. Krishnan is an amazing Dr. who truly wants whats best for her patients and works so hard to find out with is going on in our body. She is brilliant, kind, personable and makes you feel like you are her only patient. Tatiana, is not only kind and personable, she follows through on everything and they are very lucky to have her as well!
I am so impressed with everything and everyone at this doctors office. The front desk was so wonderful to me. I saw some other people not being very kind to them and I was so impressed how they handled everyone in such a kind manor. Next I met Kathleen. She has such a great vibe and made me feel comfortable right away. She was funny and told me I was in great hands. MAN, was she right. Dr. Harms is AMAZING. She is so smart, kind and sweet. She spent the most time any doctor has ever spent with me and was very detailed oriented with my health and history. I am so lucky I will be able to easily see her now that I am moving to her area! Dr. Harms even suggested I get off a medication. I did and I feel wonderful, have more energy. Im so thrilled to find a wonderful health practitioner. Shout out to whomever did my blood work too! I really dont care for that portion and I didnt feel a thing. Oh, and when I checked out the front desk woman gave me the sweetest compliment about my personality. Who could ask for a better experience! Thank you!
Dr Chang has been my primary care physician for more than 20 years and I could not be happier with his care, and the support from all of the staff at SCKE. Dr Chang takes the time to listen to my medical issues and always seems interested in why I have any issues, in order for him to determine the best treatment. On some rare occasions he has referred me to specialists such as a cardiologist or urologist, and due to his extensive connections in the healthcare community, I believe that Dr Chang only sends me to the best specialists in their field. I highly recommend SCKE for medical services to anyone in the OC area. They provide the best healthcare, with great physicians, professional staff with great attitudes, latest technology in every room, in a clean modern building.
If it wasnt for my neighbor recommending SCKE, we would have never known about this wonderful office! My mom has complex and underlying health conditions so starting all over with doctors is literally like starting from the ground zero. My mom needed a new endocrinologist and PCP. SCKE came to the rescue for both doctors! Not just the doctors are so good to work with, but the front staff is on top of everything! Nicole & Dylan make it so easy to work with. When you ask them for something they get on it ASAP. Dr. Krishnan and NP Anna Bantigue is where its at!Dr. K took the time to really listen to my mom and come up with a realistic plan to help her T2D, she has tweaked medicines and even switched her to a CGM which is so much better!! No more painful finger pokes 4x a day! Usually insurance is a pain but they worked with my moms pharmacy and got everything approved. She is indepth and will take the time to listen to you and find a solution. NP Anna Bantigue is spot on! She is just as indepth as Dr. K! She asks the right questions, she listens and takes lots of time with you. My mom is having some serious complex issues and NP Anna dug right in and was spot on with her dx. She is really compassionate and has empathy for her patients. She knew right away once she walked in that my mom wasnt feeling good. These doctors truly listen and dont just rush you out to get to the next patient. I know this office can get really busy but they make an effort to follow up and communicate with you. Everyone works super hard to keep things running for the patients. SCKE for the win! ^__^
SCKE continues to provide excellent service and treats all patient needs with concern. In particular Tatiana and Lisa have gone above and beyond the call of duty to address prescription needs even when the pharmacy denied initial appeals to adequately cover the needed drugs. Kudos to both these ladies and all of the members of the staff who treat all patient needs with care and consideration!
Love this doctor. He really takes care of his patients and listens. The staff is very friendly. Thank you!
Dr Chavez is great. I have been seeing him for several years and he has assisted me in keeping my diabetes under control in the 6.4 range. The staff is great and I highly recommend him.
As a first time patient, I was fortunate enough to be seen by Dr. Krishnan. The office was able to get me in within 24 hours of calling and I was so impressed with the entire organization. They referred me to their online portal where I could obtain the new patient forms and complete all of the information at home. I was greeted promptly when I entered the office and had a very brief wait before being taken to the exam room. Tetyana entered the room and proceeded to review my patient information and history. Tetyana was extremely thorough, kind, and welcoming. She is a consummate professional and made me instantly feel at ease. Dr. Krishnan entered the office and immediately began reviewing everything in my chart. She was also very thorough and explained everything so that we could understand. I feel very lucky to be under her care and will be seeing her in one week for a follow up. I feel blessed to have her as part of my team. Keep up the good work. Thank you again from the bottom of my heart.
Awesome office. Great communication from front desk on. Dr. Brian Chavez is a knowledgeable and thorough endocrinologist, and he has always reviewed my lab work and status before each visit. Televisits have been wonderful during this pandemic. I give this office my highest recommendation!
Perhaps the most incompetent office I have ever been to. I have been trying to get my prescription of insulin since Jan 2nd! Over a month later still no prescription sent to my pharmacy. The office staff has sent to the wrong place, or I am told by the office staff my insurance does not cover it or some other random excuse. The prescription listed on the patient portal, if ever filled, is not an adequate amount to get me past two weeks. No refills are clearly dictated in the prescription, my goodness had no idea there was a cure for type 1 diabetes!!! This is unbelievable!!! Turn around and run as fast as you can.
We are so blessed to have amazing people around us. We cant say enough great things about the doctors, nurses and staff at SCKE & Saddleback Memorial!!! They have been so helpful thru this process. Having Michael in the hospital with Covid Pneumonia was scary, not gonna lie! But prayers, messages and phone calls have been healing & encouraging! Never underestimate the Power of Prayer!!! The meals and groceries dropped off have been extremely helpful. Its difficult isolating with Covid let alone think or prepare anything while you have zero energy. But we are pushing thru and getting better Thank you Jesus and Thank you all, we love you and hold a special place in our hearts
Dr. Chavez has a great bedside manner, unfortunately his office support staff is lousy and unprofessional. Its unfortunate because it has lost him me as a patient. As a new patient before I even stepped in the office I was contacted with a appointment reminder call and was told I would be charged a $50 cancellation fee if I decided to cancel. I hadn't even read or agreed/signed any of their new patient forms yet. After meeting with the Dr, we had a plan in place to get some blood labs done as well as an ultrasound. When I checked out I asked the scheduler if I should wait until I get an authorization from my insurance, I was told yes. Two weeks went by and no word so I contacted the office was put on hold and was told they didn't know anything and I should call my insurance. Since I have an HMO plan, i know that anything more that blood labs would require an authorization. The staff insisted that it was my responsibility to call my insurance. Rather than argue I had planned to give it a try but asked if they would please fax my order to the imaging center I had plans to contact. I was told that they didn't have my order. I questioned how its possible that the Dr place my order electronically and they had no record of it. The office staff just repeated the same response. At this point I decided I would no longer be willing to deal with an incompetent office no matter how much I liked the Dr. I asked if they would have the Dr. Call me with the blood lab results and cancel my upcoming appointment. I was then told for Dr. to call me back it would be a telephone consultation, I inform them i have no plans to ever go back because of the terrible service, they did not seem to care. It is ridiculous to not be able to ask for a call back from an ordering physician to get my lab results. Whoever is running this office should be ashamed of their office staff, there are many elderly very sick patients who go to this office and for them to get this treatment of doing to support staffs job for them is unacceptable.
Dr Ha ms is fabulous! Common sense, caring and very knowledgeable. However, it is horrible dealing with the front office staff. Not friendly and very inefficient
Had a great visit with Dr. Kady. He was very thorough and answered all of my questions in a way that was easy for me to understand. The followup communication after the visit was timely. Would recommend him to any of my friends.
I normally do not write reviews for medical offices. This medical office is amazing. Employees are friendly and willing to assist patients with any questions they may have. Endocrinologists are friendly caring and respectful to the patients. When a patient has an emergency and their assigned endocrinologist is not available they try to best to accommodate your needs so you can at least see a physician assistant. Physician assistants are respectful and also very professional and knowledgeable in their field. They offer the opportunity to get blood flow ultrasound conducted in the same facility. Miss Dakota, the ultrasound technician, was very informative and extremely patient. If one is looking for an endocrinologist take a look at this group. You will not regret it. Thank you for your service.
The staff here is so helpful and professional. Dr. Harms has been our family doctor for years and is amazing. She is so caring and follows our families health. This is the only time I have felt we have a family doctor that truly knows us and cares about our health. I highly recommend Odyssey Medical for all your healthcare needs!
I setup an appointment for 8:15am one day, and got a confirmation email for that appointment. I took off from work in the morning for the appointment.Then a day before the appointment in the afternoon they changed the appointment to 12:00pm. When I called them about it, they said they only knew about the 12:00pm appointment. I did not call them to reschedule it. They did not ask me about rescheduling it.It was a bizarre situation.
This is my first time in this office, & the second time I see Dr. Lynn Napoli. She is profesional & addresses al my concerns. I see her once a year, as everyone should see there Doc, unless you must go more often.<br>The office is nice. Obviously now we have covid going on, but even then, front staff & all staff are on it.<br>I must say, with all that's going on, they still carry strong & do all procedures & take each caution for your & everyone's safety.
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