Heather R. Macdonald's Online Review Report Card

While Dr. Macdonald spent a lot of time explaining my situation, she indicated the incorrect area, and size of tumor. She also seemed surprised to see a 'mole' (her term), which was actually the site of the recent biopsy she ordered. Additionally, she started to recommend procedures which are contraindicated by my ongoing medical issues. Maybe she was just having a bad day, but her confusion set off alarm bells for me.

Dr. MacDonald is a very personable, caring doctor who explains everything clearly and gives you her full attention. I have a very extensive family history of breast cancer and wasn't sure which path to take for preventative care. Dr. MacDonald gave me all the options and never pressured me in any direction. Once I made up my mind to have a double prophylactic mastectomy, she supported me every step of the way and even spoke on my behalf to insurance so they would cover the surgery. I am greatly indebted to her and I truly wish there were more care providers like her.

This woman performed a mastectomy on me that I would consider near perfect, as perfect as it could probably get, and in general I have high standards, am rather critical and aesthetics are important to me. But unfortunately, the opposite side of my chest was done by an unskilled breast fellow at LAC USC Medical center, and looks crude, with many irregularities. I did not realize "educational hospital" meant my chest would look like when children learn to write in school - the teacher's correct handwriting on one side with the student's crude copying scrawls next to it. The discrepancies between both sides has been difficult and depressing to me. The chest is supposed to be a very symmetrical area of the body. I wish I could have just had access to having a skilled surgeon like Heather MacDonald do both sides. Instead, LAC USC Medical center values giving doctors experience vs. end results for patients. Unfortunately the frustrations I have with the irregular breast-fellow side overshadow my gratefulness for how well my other side looks. However, if you aren't on medicaid you probably will receive better care and results. Just don't let a breast fellow touch you.

Probably the best doctor I have ever had. I see her at the Hoag High Risk Clinic and have been her patient for two years. She performed my double mastectomy last June and I see her every 6 months for follow up/surveillance. I've never had a more attentive, empathetic and caring doctor than Dr. MacDonald. She's the best. You're in very good hands.

I went to Dr. MacDonald for breast cancer surgery. She spent a lot of time with me but was a horrible doctor. She got to my surgery two hours late and then proceeded to terrify me telling me she would get me up and walking right away and then send me home. A month later I developed a terrible infection and went to see her and she said she would take a photo and send it to the plastic surgeon. She never gave me an antibiotic and had no sense of urgency about my situation. I then went back for an ultrasound of the infected area and fluid was found. In her cavalier attitude she said she would contact the plastic surgeon to see if he wanted to drain the area but she didn’t think he would find it necessary. I left the office and when I got home she called and said the plastic surgeon wanted to drain the fluid and culture it to see what type of infection was there. She apologized profusely with the lame excuse of “I just never thought about doing that”.

It is a disgrace to have Dr MacDonald to practice medicine. She did not catch my cancer for a couple of years, dismissed my concerns and wanted to send me to family doctor instead. She blamed everything on my anxiety and made me feel stupid. She only ordered tests on one side of the breasts and it turned out my cancer was on the other side of the breast. I’m glad city of hope found my cancer that she missed. I’m shocked to see she claimed herself as a brca specialist. Please do not see this doc

It is a disgrace to have Dr MacDonald to practice medicine. She did not catch my cancer for a couple of years, dismissed my concerns and wanted to send me to family doctor instead. She blamed everything on my anxiety and made me feel as if I were crazy. She only ordered tests on one side of the breasts and it turned out my cancer was on the other breast. I’m glad city of hope found my cancer that she missed. I'm shocked to see she claimed herself as a brca specialist. Please do not see this doc. I almost died from her negligence and incompetence. After reviewing my medical record, my lawyer said she should be fired from usc and other places

Dr. Heather McDonald is amazing! Kind, understanding n intelligent. I would n have recommended her to family and friends.

I called in March to schedule an appt with Dr. McDonald in June. I had to take time off of work and ask my employer months in advance in order to see Dr. McDonald. Her office informs me at the end of April that they are canceling my June appt and changing her date availability. As most of the working populatuon, I work M-F regular office hours, which are her clinic hours. I cannot just switch dates when I made an appt 3 months in advance to see her. This is convenient, rude, and unprofessional.

Excellent! Very caring and concerned about her patient well being. I drive 60 miles just to see Dr MacDonald because she is the best & the hospital is the best. I highly! recommend this doctor.