Herbert H Lee's Online Review Report Card

My husband had a screening colonoscopy with Dr. Lee. During the pre-procedure visit, Dr. Lee took time and explained what causes colon cancer and how colonoscopy works. He answered all our questions. We have no issues to understand him. The screening colonoscopy procedure went well. Dr. Lee's team is very professional and is very nice. Their charge for the screening colonoscopy is very competitive ...

My husband had a screening colonoscopy with Dr. Lee. During the pre-procedure visit, Dr. Lee took time and explained what causes colon cancer and how colonoscopy works. He answered all our questions. We have no issues to understand him. The screening colonoscopy procedure went well. Dr. Lee's team is very professional and is very nice. Their charge for the screening colonoscopy is very competitive and reasonable. It is true that they are a little hard to reach by phone. We had luck calling them in the afternoon.

My husband had a screening colonoscopy with Dr. Lee. During the pre-procedure visit, Dr. Lee took time and explained what causes colon cancer and how colonoscopy works. He answered all our questions. We have no issues to understand him. The screening colonoscopy procedure went well. Dr. Lee's team is very professional and is very nice. Their charge for the screening colonoscopy is very competitive and reasonable. It is true that they are a little hard to reach by phone. We had luck calling them in the afternoon.

If you want a medical Practice that responds to your calls/questions/concerns this is NOT the place. The barely answer the phone and though the receptionist is a nice and takes your messages you never hear back. There is no office manager to speak with and no patient advocate for that matter. We are told the Doctor is the manager , and well he is busy and therefore lacks a bedside manner. To provide an example: they call in a prescription and once we go to pick up it’s $2900 (yep that’s right) they don’t bother to call insurance and when you are not well and in pain it’s tough waiting in line at pharmacy and having to battle for medication. Second round of perscristion $290 , also not confirmed with insurance all while still having severe abdominal pain. We call insurance and they ask us to have doctor use confirm my meds.com, which we let them now and it has been 10 days and no replies to calls and email to nurse. It is a serious case of patient neglect and office mismanagement. It’s other things like not having a sign on the door when they are not in office ( on certain days they are in surgery center) the Business across from them told us that patients stand outside On regular basis confused as to where to go for procedures. How easy and convenient would it be to place a sign on the door, it may ease things for a anxious and stressed patient . We were over 45 minutes for scope procedure and NO ONE called. No sign on their door , no one answers the phones or call to see if see if surgery patient is lost. Health should NOT be an inconvenience and it is 100% an inconvenience with this group. There is a language barrier with the doctor as well Which is an issue given how sensitive /seriousness the medical diagnosis. One needs to understand the doctor and be able to have questions andwered. We are switching to another practice , one with multiple doctors as well as a dietician , office manager with patient advocate .

My mom has been going to the Dr over 3 years and he misdiagnosed her symptoms. Mom has stage 3 colon cancer which could of been easily recognized 3 years ago. Terrible... Terrible...

WORST DOCTOR ALWAYS TALKS ABOUT POLITICS U HAVE BEEEN WARNED!!!!

I had to prepare for a week for this procedure. Office visit, filling out all their forms, Covid test which did not need to be done according to the surgery center, stop certain meds, 21 hours no food clear liquid only and then do their procedure for cleaning out your system which was very humiliating and painful then wake up at 4:30 AM to do the procedure again. I arrive at the surgery center with my friend who was dropping me off because they say I would not be able to drive this was at 6:15AM my procedure was scheduled at 7:30 AM. When we get there they tell me I am not scheduled and to sit down until they figured it out. Well they called Dr. Lee he said he is running late and his office has all the paperwork. I was told they will fit you into the schedule. You think I would be first because I had all the paperwork from Dr. Lee which clearly showed I was scheduled at 7:30AM on that day. I asked the reception people several times how long is this going to be she kept telling me I don’t know. I even asked for my insurance card and CDL back and she said she had to keep it. Finally my friend and I talked to another receptionist at 7:45 and finally at 8:45 they still had no idea when I would be scheduled. We inquired why and she said Dr. Lee’s office does not open until 9:00. Why didn’t they tell me that at 6:15 instead one lady tells me they are working on the schedule to get me in. The other one said they can’t do anything until Dr.Lees office opens. They had no idea when I would be scheduled. That’s when I called it quits I was hungry, did not sleep all night because of the pain in my stomach, dehydrated and feeling lightheaded . If I go without eating I get an upset stomach and I really felt like I was going to vomit. I even told the receptionist I wasn’t feeling well and they didn’t even care. I tried numerous times to call Dr. Lee’s office and only get a recording which says we will get back to you by the next business day. When I was there for my appointment the two young ladies at the front desk had a lot of time to talk to each other while I was sitting there, answer the phone. Not only did you inconvenience me but also the person who was dropping me off. Extremely disappointed with how Dr. Lee does business.

Doctor was very kind and helpful!

I have been seeing Dr.Lee for about 20 years and I am very picky about my doctors. Dr.Lee is extremely knowledgeable and has been helping me with all of my GI challenges and making my life MUCH easier and happier. His advice to me is sometimes strict, but when I follow it, I always feel better. Thank you, Dr.Lee! My life is better and your kind and caring staff is always patient and WONDERFUL to me.

Dr. Lee has been my PCP for over 30 years. He truly wants to help people and is very caring, and knowledgeable. He is not quick to recommend medications, or unnecessary procedures. He always looks for the best solution to treating you, the whole person. I trust him completely because, over the last 30 years, he has earned this in his care and treatment of me and my medical needs.