Heritage Family Dental's Online Review Report Card
4.9
Average Star Rating
240
Total Reviews
16
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Heritage Family Dental received 96.2% positive feedback, with patients praising the friendly and professional staff, caring environment, and comprehensive dental services. However, 3.8% of the feedback was negative, citing billing issues and rude staff behavior. Overall, the practice is valued for its exceptional care and patient comfort, yet it needs improved billing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Heritage Family Dental's Reviews
Amazing Team and Outstanding Care at Heritage Family Dental! I can’t say enough great things about Heritage Family Dental in Irvine. Dr. Clibon and Dr. Thai are both incredibly skilled, gentle, and truly caring dentists who make you feel completely at ease. Whether it’s a routine check-up, cleaning, or more involved treatment, they take the time to explain everything clearly and always prioritize your comfort and long-term oral health. The entire team is what really sets this practice apart. Jessica, Corie, Sendy, Tenaya, Stephanie, Shelley, and Becky are all so friendly, professional, and attentive. From the moment you walk in, you feel welcomed and well-cared for. They go above and beyond to make every visit smooth and positive — the hygienists are thorough and gentle, and the front office staff is always helpful with scheduling and any questions. This is a truly exceptional dental office where everyone works together like a well-oiled machine, and you can tell they genuinely love what they do. I’ve never felt rushed or like just another patient here. If you’re looking for a dentist in Irvine who combines excellent clinical care with a warm, personal touch, look no further than Dr. Clibon, Dr. Thai, and their amazing team! Highly recommend — 5 stars all the way! Thank you for being the best dental team around.
Reviewed On Google
Amazing Team and Outstanding Care at Heritage Family Dental! I can't say enough great things about Heritage Family Dental in Irvine. Dr. Clibon and Dr. Thai are both incredibly skilled, gentle, and truly caring dentists who make you feel completely at ease. Whether it's a routine check-up, cleaning, or more involved treatment, they take the time to explain everything clearly and always prioritize your comfort and long-term oral health. The entire team is what really sets this practice apart. Jessica, Corie, Sendy, Tenaya, Stephanie, Shelley, and Becky are all so friendly, professional, and attentive. From the moment you walk in, you feel welcomed and well-cared for. They go above and beyond to make every visit smooth and positive -- the hygienists are thorough and gentle, and the front office staff is always helpful with scheduling and any questions. This is a truly exceptional dental office where everyone works together like a well-oiled machine, and you can tell they genuinely love what they do. I've never felt rushed or like just another patient here. If you're looking for a dentist in Irvine who combines excellent clinical care with a warm, personal touch, look no further than Dr. Clibon, Dr. Thai, and their amazing team! Highly recommend -- 5 stars all the way! Thank you for being the best dental team around.
Reviewed On Yelp
Long term, seasoned pros work here at Heritage- makes going to the dentist somewhat enjoyable!
Reviewed On Google
Always a great experience. Fantastic doc and staff!!!
Reviewed On Google
Friendly staff and great service
Reviewed On Google
professional and gentle dental cleaning, even with invisalign buttons and alot of staining.
Reviewed On Google
My hygienist, Shelley, is wonderful!
Reviewed On Google
I can’t say enough good things about Dr. Clibon and staff. From the moment you walk in you are welcomed. Dr Clibon is gentle and takes time to explain everything, and the cleanings are excellent! Highly recommend.
Reviewed On Google
Great and consistent experience.
Reviewed On Google
Shelly was awesome. Punctual, organized, thorough and pleasant. Great addition to the practice!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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