Hoag Medical Group Irvine - Sand Canyon Avenue's Online Review Report Card

This review is for Hoag Newport Beach and Irvine Sand Canyon Offices.I recently relocated to Irvine and sought out Hoag doctors. What a mistake. I set up about six different specialists in Irvine and Newport Beach Hoag Office at Fashion Island is where I got my first sour taste of their medical group. Newport Beach treated me like a number with my PPO. My GP office even went so far as to say only one question/issue per visit. Does "where is the bathroom count?" Yes, don't ask.Then I went to the Irvine Sand Canyon Hoag Hospital for another appointment with an Ortho Specialist. I was not told beforehand that I would not see the doctor but rather a NP AND at the same rate - really? More money for HOAG, Hoag wins, ca-ching! I left unsatisfied from that visit with the options provided and the inability to ask the doctor questions I had. I asked to reschedule the meeting and they agreed but that it would cost another office fee ($600) for the consultation. I asked to speak to the Office Manager, and she echoed the same, would need to pay for another consultation with the doctor I originally set an appointment with to begin with. I declined. Got values Hoag? Ah, no Hoag, MONEY is not a virtue.HOAG IS A CORPORATION FOCUSSED ON PROFIT NOT ON PEOPLE. This is evident everywhere I turned in every appointment I had in the first few weeks. If you want to see Hoag culture at a glance, walk into any of their offices or medical units and look in the eyes of their staff and feel the energy in the facility - it will tell you everything you need to know. Don't eat 8 hours before your visit, just sayin.HOAG HOSPITAL NICKLES AND DIME YOU. It's shocking that everywhere you turn at Hoag its about doing what's right for them, ITS NEVER ABOUT THE PATIENT. Needless to say, I have cancelled all my appointments with Hoag and WOULD NEVER RECOMMEND HOAG.

Dr Gozzo was absolutely positively wonderful,thorough,explained everything,easy to talk with and places you at ease. You are in great hands in her care.

I Wendy Rocchio, would like to give a 5 star review to this beautiful kind hearted person. With the pandemic alot of business always blaming on Covid and never take their own responsibility but not this beautiful lady Maryam Rad, she works at 16300 sand canyon road irvine California. She's simply amazing. She'll go the extra miles for you, because she cares and take her job seriously. This beautiful lady Maryam Rad need to be recognized. Thank you so much for all of this 7 year of helping me . You're one of a kind thank you Maryam Rad.

I Wendy Rocchio, would like to give a 5 star review to this beautiful kind hearted person. With the pandemic alot of business always blaming on Covid and never take their own responsibility but not this beautiful lady Maryam Rad, she works at 16300 sand canyon road irvine California.  She's simply amazing. She'll go the extra miles for you, because she cares and take her job seriously. This beautiful lady Maryam Rad need to be recognized. Thank you so much for all of this 7 year of helping me . You're one of a kind thank you Maryam Rad.

After waiting few weeks for my appointment, I received a voice message that my appointment was canceled (one day before my appointment) due to the doctor being unavailable. . Joshua (Staff member) said to call back to setup a new appointment and left a number to call. I called that number but I kept getting the wrong people to answer my call since apparently it was a general number for the entire hospital. Every time someone answers the phone and I try to get them to reschedule my appointment they end up saying they do not setup appointments or do not know which doctor I was assigned to etc... I gave up after trying so many times and called UCI medical instead of Hoag . The person that answered was so helpful. Stayed on the phone till she found my old records (I previously left them and went to Hoag since Hoag is closer to where I live) and set up an appointment for me from the first call with a doctor of my choosing. Hopefully I will never go to Hoag again. What a mess...

I Wendy Rocchio would like to give a 5 star review to this beautiful kind hearted person. With the pandemic alot of business always blaming on Covid and never take their own responsibility but not this beautiful lady Maryam Rad she works at 16300 sand canyon road irvine California.  Shes simply amazing. Shell go the extra miles for you because she cares and take her job seriously. This beautiful lady Maryam Rad need to be recognized. Thank you so much for all of this 7 year of helping me . Youre one of a kind thank you Maryam Rad.

I’m now at UCI medical Hoag is a mess. Waiting 40 mins for appointment on the phone then can’t see me for 2’months?UCi is the best. Covid shots all done

Dr. Gayathri Naik is a very good doctor. She is thorough and very knowledgeable. However, the office staff is very disorganized. They take a huge amount of time following up on orders, losing them at time, and often do not know what they are doing. Frustrating situation for a client who is waiting for results or referrals.

After waiting few weeks for my appointment, I received a voice message that my appointment was canceled (one day before my appointment) due to the doctor being unavailable. .Joshua (Staff member) said to call back to setup a new appointment and left a number to call. I called that number but I kept getting the wrong people to answer my call since apparently it was a general number for the entire hospital. Every time someone answers the phone and I try to get them to reschedule my appointment they end up saying they do not setup appointments or do not know which doctor I was assigned to etc...I gave up after trying so many times and called UCI medical instead of Hoag . The person that answered was so helpful. Stayed on the phone till she found my old records (I previously left them and went to Hoag since Hoag is closer to where I live) and set up an appointment for me from the first call with a doctor of my choosing.Hopefully I will never go to Hoag again. What a mess...

Leonor from the Sand Canyon location was very helpful!! She assisted me in setting up my portal!