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I got into a room early. The Doctor came in shortly after that. She was very friendly and I told her about my issue. Then I saw a nurse He did a procedure that fixed my hearing problem. He was very skilled and very friendly as well.
Quick service, excellent care and great experience from the minute we arrived!
I was seen on time. It was great. Every staff member including the Doctor was professional.
Excellent tele health visit
Dr. Laila, whom that I was seen by, was incredible. She was truly so genuine, knowledgeable, professional, and helpful. I was terrified before heading in due to never having such painful and scary issues before, making it nerve wracking prior to my appointment. Was desperately hoping to get someone willing to take a real look, run all the tests I can (urine, swab, and blood), and get some medicine. She did all of that and more for me to ensure I could get answers & a resolution. I really couldn't be more grateful. Keep in mind, I did call in and reserve online prior to coming; to see if there was a female doctor in this day.
The front desk staff were friendly and helpful. The providers were knowledgeable and helped me feel better.
Friendly staff and overall great experience
Prompt service and willing to help.
I really like this urgent care center. They accept Blue Shield of California PPO insurance. You can book an appointment for a specific time directly on their website, just make sure to double-check the address, as they're located in the Los Olivos Plaza. I’ve had to come here quite a few times for different issues, and they’ve always been helpful. They can give injections, do X-rays, and if you need a CT or MRI, they’ll refer you to the right place. A doctor always follows up with a call to discuss your results, which is great. We’ve never received any unexpectedly large bills from them either, the pricing has always been reasonable.
If I have to go to the doctor, I’m driving past five hospitals and I’m coming to Hoag hospital. I could feel their warmth and they’re caring. I feel seen. Thank you so much for being a great facility Renee Rogers.
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