Irvine Smiles Dental's Online Review Report Card
Irvine Smiles Dental
4.9
Average Star Rating
78
Total Reviews
7
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Irvine Smiles Dental received 98.6% positive feedback, with patients praising the professionalism, gentle approach, and the welcoming atmosphere. However, 1.4% of the feedback was negative, primarily citing rude behavior from an assistant and appointment scheduling issues. Overall, the practice excels in patient care and comfort but could improve customer service consistency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Irvine Smiles Dental's Reviews
Dr. Chiang is a great dentist—very skilled and easy to talk to. He replaced my crown and did an excellent job. The front desk and everyone there are really friendly and welcoming. It’s always a smooth and pleasant experience every time I visit.
Reviewed On Google
back here 4 regular check-up, while a GF is here 2 get her cavities filled :/ again, dr jack & his staff have been gentle & helpful, makin us feel more mentally reassured thanQ 4 da wonderful job u do :)
Reviewed On Yelp
I visited Irvine Smiles Dental at the recommendation of my fiancé, as they've taken good care of her since childhood, and now I can see why. Immediately the staff treated me like family and I was in good hands. I am normally very squeamish and sensitive but they alleviated all my worries. Della, the front desk, welcomed me in with open arms and made me feel welcomed. The Doctor and Nurses also worked skillfully and offered me compassionate guidance on how to protect my teeth. I'm glad I visited and will surely do so again!
Reviewed On Google
I am someone who truly dislikes going to the dentist (oh, the pain!), but everyone from the doctors, to the hygienists, and front desk are all very friendly and professional. I definitely have better experiences here than any of the other offices I've been to throughout my life. Thank you!
Reviewed On Yelp
The vibe in the office is always such a positive experience. The staff and all the dentists and associates are always greeting you with a smile. Highly recommend.
Reviewed On Google
Ever since this dental office hired that middle-aged female assistant, I’ve added it to my blacklist. On a rainy day with heavy traffic, I arrived about ten minutes late — and instead of understanding, she scolded me at the front desk for nearly fifteen minutes with an extremely rude attitude. I was shocked. What’s ironic is that on other days when I arrived on time, I often had to wait 15–20 minutes myself, even though the clinic was never that busy. Only the original male assistant truly treated patients with a genuine smile. This one-star review is entirely for that new female assistant — I shouldn’t have to endure her negativity and rudeness. The doctor probably didn’t hear what happened, but if he did, I would strongly suggest dismissing her.
Reviewed On Google
I had a great experience at Irvine Smiles dentistry. Dr Chiang and the dental assistant Lewis were kind, caring and very professional. They took time to explain and advice on the treatments. The receptionist Olga was also very accommodating with booking my next appointment given my time constraints Highly recommend if you're looking for a dentist in OC
Reviewed On Google
의사선생님도 너무 친절하시고 설명도 잘 해 주시고 멋있으십니다. L.A와서 가장 만족스러운 의료였습니다^^
Reviewed On Google
I used to be very afraid of going to the dentist, especially when I first came to the U.S. This was my first dental visit here, and I was really nervous. But Dr. Chiang, the dental assistants, and the front desk staff were all incredibly kind and welcoming. Dr. Chiang speaks Chinese, which made me feel so much more at ease and comfortable throughout the process. The front desk staff always patiently checked my insurance and helped me schedule appointments. I feel very safe and well taken care of at this dental clinic, and I would highly recommend it to anyone who’s looking for a trustworthy and caring dental team.
Reviewed On Google
Our family has been seeing Dr. Jiang for over 3 years. He is a very good dentist and person. His team is excellent.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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