Johnny Tsai, Md - Portola Direct Primary Care - Family Doctor's Online Review Report Card

This is how medicine should be practiced.  Walked into a nice, large space and greeted by Dr Tsai himself.  (Or just Johnny as he introduced himself).  My first appt to talk thru some issues and he spent close to 1hr 20 mins just talking me thru what he perceived, recommendations and a physical check of my issues.  Walked me through images from books to help me understand, and best of all he listened.  What a novel idea for a doctor.  After a recent experience where a doc barely paid attention, rushed thru the appt and just gave me a really strong prescription that I had a bad reaction to....Dr Tsai was a huge relief.  The idea of taking a more full body approach, help the body help itself and get advice towards overall health vs just treating symptoms with medicine is what Ive been looking for.You cant put a price on health, and I acknowledge that Im lucky to have the financial means to have this be an option on top of my health insurance.  But if you can make it work, its absolutely worth it to have a doc that responds quickly, is super easy to book and takes the time to get you comfortable.Not to mention he clearly seems like a super smart guy, has strong academic pedigree, and figured out the best way to serve patients in a compassionate and not greedy way.  Can not recommend highly enough and Id normally never make a dr review after a single visit, but I feel confident here.

I am so in awe and gratitude that I was able to see Dr. Tsai within hours of finding his services online. And more so when I walked into his office and was greeted directly by him. And no rush, nice calm set up already eased my anxiety. Honestly, he opened up the space for sharing so much so that I forgot I was talking to a doctor. Thats a true healing spirit and space!  And yes, his services are affordable compared to the regular doctor office visits. He doesnt push any meds or labs or other modalities unless those are necessary. He is a great therapist as well. He really studies the entire person, and is above and beyond the usual treat the symptom kinda doc. No insurance costs and no waste of time. This is the best model of medical practice personal, optimistic, realistic, low cost labs, meds etc if needed . And he is accessible as many times , for as many questions at no additional costs once you are a member and pay your one time registration fee and the monthly membership fee, as many consults and visits as needed at no extra cost. Isnt this revolutionary? The Direct Primary Care approach is so worthwhile !I am staying with Dr. Tsai as my PCP. May your practice flourish to serve the humanity and bring hope and peace to all your clientelle!

I wish I could give him 10 stars. He’s a very caring and thoughtful doctor. I truly feel that he cares for each one of his patients. I highly recommend Dr. Tsai to anyone looking for an excellent and wholesome general doctor.

I went to Dr. Tsai for some vaccinations, lab tests and physical examination to fulfill health requirements for my graduate school. Dr. Tsai has been super helpful and responsive, and of course professional! Although Ive only met him in person twice to complete all the health requirements, he has the charm that made me already trust him deeply with my future health concerns.Personally I hate making phone calls. Dr. Tsai communicates with patients through a chat app called Spruce, which is a huge plus for me!! He answered my questions via Spruce clearly and quickly, and its very easy to make appointments with him directly! I tend to feel anxious when I go to doctors, but Dr. Tsai is really cool, plus his office is bright with sunshine coming through windows, relaxing and comfortable, which made my anxiety all go away.There is no checkingin process with receptionists or awkward waiting time with other patients, because Dr. Tsai will greet you directly when you walk into the door ;) Very friendly and welcoming vibe in the office, but not too much to make me feel uncomfortable. I would definitely recommend to go to Dr. Tsai for any health concerns!

Dr Tsai is the best! I came to him with so many health symptoms, but ever since the first appointment, Dr Tsai has taken the time to listen to what is going on with me and address all of my questions and concerns. I am now seeing how everything in the body is interconnected. Healing the body takes time and is something I wanted to happen from one day to the next. But beginning to heal one area at a time has allowed me to understand how my body works.Also, Dr Tsai has an app that makes communication super easy! Questions, refills for prescriptions, not feeling well etc just message him and he will reply back. He also shares with you your lab results and explains your test results. He also goes further and will share articles or videos to help you further understand.Having him as my personal doctor has been such a great experience. Finally, after so many years, my body is beginning to heal one step at a time.Thank you Dr Tsai!

Dr Tsai, he is really a very good doctor. He is enthusiastic, attentive and patient, and has helped my father a lot. He always responds to patients' calls or messages in a timely manner. He really thinks about the patients. He has treated many diseases of my father. I feel very lucky to meet such a good doctor.

Great person and very easy to talk to.  Definitely value the personalized service.   Doc is very easy to get ahold of and would highly recommend his practice.

Dr. Tsai is one of the most caring and thorough doctors I have been to! The style of his practice allows you to be seen quickly and without feeling rushed. The office is very clean, modern, and homey feeling. Every time Ive been in, we are the only people there which calms my anxiety rather than sitting in a crowded waiting room. Most of my appointments have ended up lasting over an hour because we end up talking about life in addition to medical concerns. Dr. Tsai is also available for texting through an app which I love because I always have lots of questions, and many times he was able to answer my questions without me needing to make an appointment. He also does not push drugs when it is unnecessary, and suggests alternative approaches like massage and acupuncture, which I think is a great quality in a doctor these days. Definitely recommend if you are tired of the typical PCP process and want a very personalized style of care.

Dr Tsai is an amazing person. Very kind and always receives us in his practice within a day. We moved to the city about a year ago and only had peace of mind when we became members.

Direct Primary Care like Dr. Tsai offers is simple and affordable. For a small subscription fee I can contact him at any hour day or night (within reason) about any complaint small or large. I can reach him through an online interface if the matter is not urgent, or by phone if it is. Appointments are offered at the drop of a hat, next weekday at the absolute most. Pay only for lab tests, x-rays, prescription drugs etc, but diagnosis and consultation is free and convenient.Super convenient, great price, and an unhurried personal touch.