Johnny Tsai, Md - Portola Direct Primary Care - Family Doctor's Online Review Report Card Is this you? Claim your profile

I wish I could give him 10 stars. He’s a very caring and thoughtful doctor. I truly feel that he cares for each one of his patients. I highly recommend Dr. Tsai to anyone looking for an excellent and wholesome general doctor.

Dr Tsai, he is really a very good doctor. He is enthusiastic, attentive and patient, and has helped my father a lot. He always responds to patients' calls or messages in a timely manner. He really thinks about the patients. He has treated many diseases of my father. I feel very lucky to meet such a good doctor.

Dr Tsai is an amazing person. Very kind and always receives us in his practice within a day. We moved to the city about a year ago and only had peace of mind when we became members.

Direct Primary Care like Dr. Tsai offers is simple and affordable. For a small subscription fee I can contact him at any hour day or night (within reason) about any complaint small or large. I can reach him through an online interface if the matter is not urgent, or by phone if it is. Appointments are offered at the drop of a hat, next weekday at the absolute most. Pay only for lab tests, x-rays, prescription drugs etc, but diagnosis and consultation is free and convenient.Super convenient, great price, and an unhurried personal touch.

so im finally leaving this long awaited review. when i signed up w/ dr tsai i didnt have insurance and needed some kind of primary dr at the minimum. I had a reoccurring issue with what i was told was strep. time after time i went to urgent care and it costed alot of money and time and stress and the underlying issue was never properly addressed. i finally found dr tsai online and after 1 year of dealing with my throat issues he properly diagnosed it. and fixed it. while it was still reoccuring we atleast new how to deal with it and it has since gotten better. he is very informative. and always puts the patient first. no matter day or night. even when he is out of the office he referred me to another dr to see me since it was urgent. excellent customer service. always follows up. his prices are very reasonable. we need more dr's like him. now that i have insurance it was time to move on but should i ever be in a position with no insurance again i will be sure to sign back up with him without hesitation Thanks Dr Tsai...sorry for the late review!!!! Miguel Mendoza

Dr Tsai is super awesome!!! He's very professional and responds really quickly. He also explains in terms I can understand and likes to educate me so I can improve my health and not take medications or see him so often.

I had to see Dr. Tsai at the last minute, and he was able to see me at a time convenient for me.  He was very courteous and professional, and treated me all within 30 minutes.  Im not sure you can say that about most urgent care/hospital visits, no matter how big or small the problem.  His office is clean and comforting, and he offers multiple various services.  His attention to detail is impeccable.  I highly recommend Dr. Tsai, and the convenience of being able to see him on short notice with little if any wait time is unheard of in this day and age.  Thank you Dr. Tsai!

To start, this office is a very clean and well organized facility. I had a great experience with Dr. Tsai. Hes an amazing doctor with a high level of knowledge and professionalism. I felt very comfortable and was able to talk to him freely.  He answered all my questions and didnt rush my time. His cost are very affordable and Id highly recommend him. Ive even referred my friends and family. Great experience overall.

I guess I am a bit confused at a couple of the reviews for Portola Direct Primary Care and wanted to share my experience since it might help others looking for their primary care physician.I met Dr. Johnny Tsai awhile back after a visit to a local urgent care facility (he was an urgent care physician in Irvine).  When I was looking for a new primary care physician and looking at the direct primary care model, I coincidentally found Dr. Johnny Tsai at his new practice.  In reviewing his pricing and knowing the level of medical care he provided, it was a no brainer for me.  My plan for medical care is to become a member at a direct primary care practice and to have basic medical insurance.  The membership at the direct primary care practice is extremely affordable and will cover all my primary care office visits (and even my urgent care visits).  The medical insurance will be used for specialist visits (which I do not really need) and for emergency/hospital care.  So my medical insurance (like my auto and homeowners insurance) is for the just in case stuff.  This will allow me to get a medical insurance plan that is much more affordable since most higher plans are to reduce the cost of office visits and the emergency coverage is fairly similar.  The end result of this combined plan (direct primary care & basic medical insurance) is lower overall costs, better medical service, and still have coverage for emergencies.  So my confusion with some of the negative posts are:1.  Based on a membership pricing model that does not involve dealing with medical insurances, I do not know why there would be additional costs resulting from a visit with a direct primary care physician.2.  Dr. Johnny Tsai seems to be an extremely mild, mannered physician (and person) with little ego (no doctor god complex).  Not sure what the reviewer was saying but several of the comments made in her review do not seem to match up with this physician.  This is the last person that I would expect to have anger management issues.  I would bet that this yelper was writing about someone else.My recommendation...1.  Set up a meeting with Dr. Johnny Tsai and form your own opinion... I guarantee you will walk away wondering why anyone would say he has anger management issues.  I feel that you will walk out feeling very comfortable and confident with him as a physician.2.  Calculate your numbers for the membership model versus your current full medical insurance plan and you will see that you will probably end up paying a lot less (be sure to calculate the costs of the insurance premiums along with each copay for office visits).3.  Give it a try since there are no contracts/commitments.  I am just glad to finally be a member in a direct primary care model with a physician that I like.  I can go to him as many times as I like without worrying about paying another copay just to get some basic meds for a cold.  Also, I like the fact that I spend my time with the physician... not a nurse (nothing against nurses) with the doctor popping into the exam room for a quick 5 minutes like most other practices.  Good luck.

Compassionate Healer is what Dr Tsai is to me and family.  He truly cares about our well being and doesnt just push prescriptions like other doctors.  His holistic mindbody approach is something you wont find in other MDs.  Every where else you go you have to make the appt 2 weeks in advance, wait for another half hour and spend a quick 1015 minutes with the doctor asking you questions half the time and other half writing your prescription.He listens to you.  He wants to treat the root cause of our problems and not the symptoms.  Very refreshing to know your doctor is on our side and not on the side of big pharmacy.Dr Tsai is the best!!!  Thank you!!!