Memorialcare Medical Group's Online Review Report Card
Memorialcare Medical Group
4.6
Average Star Rating
3148
Total Reviews
120
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Memorialcare Medical Group's Reviews
Had a psma scan. Technician was great.
Have been to other Wave Imaging locations. Irvine Barranca is far the best of them all. Front office very friendly and quick to help you.Staff members could not have been more polite and caring. Will make a point to go out of my way to go back in the future.I live in Huntington Bch and would rather drive here than my local facility. Thanks Manny for your help.
Very efficient. Everyone on staff was courteous and respectful.
Took my mother for a pet scan on a Monday. It was a little busy in the morning, but the front desk was nice and helpful. The person who completed my mothers scan (apologize don’t remember his name)he was nice, patient and explained everything thoroughly.
The medical examiner was very professional and knowledgeable! I highly recommend this facility.
The actual x-ray was quick and easy. Staff friendly. Walk-in. However, I had to wait an hour. Watched 4 patients who arrived after us go in before me. No apology, she just said they should have let me in sooner. No explanation. To get a cd of my images, I would have had to wait up to 40 more minutes, so I left without images. Frustrating visit.
Wave was very efficient and had great customer service.
The walk-in visit process was fine, however the website they use for patients to book an X-Ray appointment online is a disaster. It didn’t have any selection to pick my type of X-Ray (a fairly standard one for kidney stones) as ordered by my doctor so after going through a bunch of screens and prompts I couldn’t pre-schedule online. It only had an option for “other X-rays” which when you chose this option, their website directed me to call their phone number which is useless because Wave Imaging doesn’t answer their phone for X-Rays. It directs you to back again to their website to schedule an appointment (which didn’t work) or do a walk in. I took a chance with a walk in and it took about 30 minutes wait time.They need to fix their website!
Fast, friendly and accommodating.
X-ray tech was inappropriate
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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