Nancy Jill Councelbaum's Online Review Report Card

Worse Dr ever! I waited 6 months to get an appointment, than waited 2 hours in the waiting room. She rushed threw my appointment because “duh” she was running behind. A total of 10 minutes ( I timed her) she was suppose to give me 2 referrals to other specialist....still haven’t received them it’s been 3 weeks. Never going to her again.

I have been going to Dr. Councelbaum about a year. She is very knowledgeable and an excellent listener. She keeps very detailed records. Grateful a friend recommended her to me.

Dr. Councelbaum was my doctor from June 2019 until February 2021. She is a very good doctor. She takes her time with each patient. That is why it is hard to make an appointment with her because she takes time to care for each patient. The only reason she is no longer my doctor is because I no longer live in Southern California. I do miss her.

Dr Counselbaum is the best Dr I have ever gone to. She treated me with care, listens, and discusses her treatment plan and is open to your concerns. She takes time with you, so sometimes she runs behind. But, I wouldn't go to anyone else.

I left a message on Monday and still no return call regarding my medication. This seems strange to me as it was Dr. Nancy Councelbaum that asked me to call/

Finding a really great PCP is important. Dr. Counselbaum takes time with every patient so she does run behind. But, she listens, intelligently discusses your treatment plan and makes you feel valued. I trust her and feel very comfortable with her as my doctor. Therefore, I feel she is worth the wait.

I am so disappointed in Dr. Councelbaum. I went in for an unnecessary office visit and had to sit in a sick area all because she wouldn't tell me anything over the phone. I have had painful cough with pain in ears and throat. Throat was not swollen or even red, she insisted on giving me a strep test, of course that came back negative. She told me there wasn't anything wrong, to just get some extra rest and sent me home without any RX. The next night I was so sick and painfully coughing I had no choice to go into an ER. Which was emotionally devastating because of the Covid-19 pandemic. I got diagnosed with bronchitis and was given steroids, and inhaler and cough medication and I am feeling so so much better. Shame on you Dr. Councelbaum for not caring enough about me and rushing me out of your office after I put myself in danger in the "sick area room" your front office put me in. Please find another HOAG doctor as this one doesn't seem to really believe her patients.

I am so disappointed in Dr. Councelbaum. I went in for an unnecessary office visit and had to sit in a sick area all because she wouldn't tell me anything over the phone. I have had painful cough with pain in ears and throat. Throat was not swollen or even red, she insisted on giving me a strep test, of course that came back negative. She told me there wasn't anything wrong, to just get some extra rest and sent me home without any RX. The next night I was so sick and painfully coughing I had no choice to go into an ER. Which was emotionally devastating because of the Covid-19 pandemic. I got diagnosed with bronchitis and was given steroids, and inhaler and cough medication and I am feeling so so much better. Shame on you Dr. Councelbaum for not caring enough about me and rushing me out of your office after I put myself in danger in the "sick area room" your front office put me in. Please find another HOAG doctor as this one doesn't seem to really believe her patients.

Good luck trying to reach this dr when you are ill after hours and need some advice. Then try and even get past the answering service who puts you on hold for ten minutes and then hangs up on you when you complain about the wait! So disappointing and unprofessional from the top all the way to the bottom. Do yourself a favor and find a Dr that actually cares!

I am extremely picky with my doctors and don't hesitate to change one when necessary. Dr Councelbaum has exceeded my expectations and probably saved my life by a recommendation she made to me.