Northpark Dental's Online Review Report Card

My son liked this office and he is a picky guy about dentists.

Great experience, Jan was great, highly recommended

Always very professional and friendly 😀

I really don't like leaving negative reviews. It takes a lot for me. I feel like I need to share that Dr. Park is kind but I'm not sure what the business practices are at this establishment. I've been bringing my two young children here for about two years. We don't have dental insurance and every visit, costs increase. I had an appointment for both kids for x-rays, fluoride and exam and I asked for an estimate. I could not believe my eyes. They were charging $437 per child!! $437??? That's $874! I am so disappointed by how a business can upcharge like this. I called around and found pediatric dental offices in the area that are charging a fraction of that exorbitant cost for the exact services before any new patient discounts! This really is unacceptable.

Always top notch professional service. Thank you Northpark Dental!

I chose this dental office because the reviews on Yelp, but you never know how those positive reviews came about. On my daughter first visit, also the first time using Delta Dental PPO the best coverage I could buy on covered CA. I was asked to pay a co-pay of $35 on a new patient but routine cleaning. That was a surprise because I have never had to pay a co-pay for routine cleaning, even as a new patient. My daughter have been in pristine conditions so I don't expect there would be additional services needed. And I was right. The hygienist actually praised how good she kept her teeth. At the end of the cleaning, I got called in and they recommended me to have a sealing on my daughter's molars. I had been asked before and got myself educated on that issue. I patiently listened and explained why I would deny it for a little longer time than I'd like. I sensed that money is the priority for this practice so I switched for the next routine checkup. As I expected, the new dentist didn't know charge a co-pay for a new patient. A few months later, I got a bill Northpark Dental for another $50 dollars for that same and only visit saying some of the charges were denied by Delta. I went online to check Delta Dental's records. I could see charges from both dentists. They were billing Delta Dental 50% more than the our new dentist. I called them up and told them the difference and asked for explanation why they charged more and billed (to Delta) more. In the end, they cancelled the $50 bill. In retrospect, we went to Northpark dental giving insurance info before hand. On the day of visit, I was asked to pay a co-pay for a new patient but routine checkup. Then another $50 bill came afterwards. I don't see why there were services they could not see at the time of checking in. It definitely make people feel it's covert way of making more money for themselves.

I chose this dental office because the reviews on Yelp, but you never know how those positive reviews came about. On my daughter first visit, also the first time using Delta Dental PPO the best coverage I could buy on covered CA. I was asked to pay a co-pay of $35 on a new patient but routine cleaning. That was a surprise because I have never had to pay a co-pay for routine cleaning, even as a new patient. My daughter have been in pristine conditions so I don't expect there would be additional services needed. And I was right. The hygienist actually praised how good she kept her teeth. At the end of the cleaning, I got called in and they recommended me to have a sealing on my daughter's molars. I had been asked before and got myself educated on that issue. I patiently listened and explained why I would deny it for a little longer time than I'd like. I sensed that money is the priority for this practice so I switched for the next routine checkup. As I expected, the new dentist didn't know charge a co-pay for a new patient. A few months later, I got a bill Northpark Dental for another $50 dollars for that same and only visit saying some of the charges were denied by Delta. I went online to check Delta Dental's records. I could see charges from both dentists. They were billing Delta Dental 50% more than the our new dentist. I called them up and told them the difference and asked for explanation why they charged more and billed (to Delta) more. In the end, they cancelled the $50 bill. In retrospect, we went to Northpark dental giving insurance info before hand. On the day of visit, I was asked to pay a co-pay for a new patient but routine checkup. Then another $50 bill came afterwards. I don't see why there were services they could not see at the time of checking in. It definitely make people feel it's covert way of making more money for themselves.

My whole family goes to Dental Northpark and specially my son always has the best experience. Dr. Philip right on point and answers all my concerns and even shares fun facts with my son who loves it. Well done!!

After years of trying to find a good dentist my wife was referred to try northpark dental by a friend. It’s been 5+ years and we will never go anywhere again. Nobody likes going to the dentist but northpark makes it as pleasant an experience as possible and never tries to upsell unnecessary work

I’m a provider and know when another provider is being thorough and complete. Northpark Dental is all of those things. You can come here with confidence. Thanks all