Top Sentiments Expressed in
Top Sentiments Expressed in
Dr. Lee performed my colonoscopy. Upon arrival, his staff was kind and professional. The nurses were very knowledgeable and had a very calming bed side manner. They made me feel at ease and took the time to answer any questions. Dr. Lee is amazing as well.
Extremely professional.
Very nice doctor but changes his mind from one visit to the other Rushed Hopeless office; I have not been able to speak to anyone in days about the effects of the prescription he gave me Cannot get through ; nobody answers the phone won’t call back after leaving a text Time to move on
Paul is very personable and thorough. He's great at listening and answering your questions and making you feel comfortable with your procedure. I definitely recommend Dr. Paul Lee.
I have very good experience with De. Lee. He is professional warm, and patient. He explains the diagnosis and analyze the situation clearly.
I had to call the office to get results of a CT scan and endoscopy - they didn't contact me....I called the office after a week and they said it was too soon to get biopsy report. After 3 weeks I called them again (they never answer phone - they call you back) the PA told me I'd need another endoscopy....I tried to get answers and she told me I better make an appointment with the doctor to talk to him about it....Only availability was over 1 month away. They wanted me to do a procedure without talking to the doctor or knowing why they wanted to do the procedure and what it entails.
I never had my appt with Dr. Lee. It was cancelled.
very professional
Great and fast.
The experience with Dr. Lee is fine. He took the time to listen and we came up with a plan. He also performed a procedure which went fine. What the group lacks is administrative procedures. 1. I cannot get a hold of anyone when I call. 2. phone systems options are very limited and confusing. 3. It took 3 days to return a simple call. When I brought up these issues, the staff basically said we get lots of calls and are very busy. so remember to choose option 3 next time. I like the doctor but I think the doctor(s) need to call in themselves and listen to what their customers have to face. as an example. my procedure was monday. I needed medicine sunday at the latest. my cvs did not get the transmission. so I called one week prior. no one called back till wed. so they resent prescription. saturday I go to cvs. they still did not receive prescription. so I almost had to cancel the medical procedure. So I call saturday. I get the usual. We are closed saturday. call back monday. fortunately I had a family member who knew the ins and outs of medical system and told me there is a oncall doctor who has to be around on weekends. so I called again and navigated through and left a message. And few hours later I got a call back from a doctor who was somewhat irritated. I think the doctors may be fine but the administrator who runs the show there needs to review their procedures. At any rate, because I could not communicate with anyone in a timely manner, my medical procedure became extremely stressful. once again, Doctor is fine. operational procedures need an overhaul.
Very efficient GI procedure team
This rating is required even the service has not been performed. If your comments are not good, then Dr. Lee will cancel your procedure. I am not sure if he really concerns patients or only the rating.
The procedure was painless, the only bad part was taking the prep solution.
Since is my first visit with Dr. Lee, I only spent a short time with him, but I can tell that he is very professional and wants to help his patients as soon as he can.
Dr Lee made me feel comfortable and reassured about my procedure. I felt like I was in good hands the entire time. Would highly recommend to a family member needing any type of GI procedure.
from pre procedure consult, the procedure itself and post procedure, Dr. Lee and his team have been open and approachable while providing key direction to make the procedure go smooth. Dr. Lee is calm, cool and collect. He is a pro and the best at his specialty. My compliments to the entire team! Thank you Albert Arvayo
Dr. Lee is very professional and has always done a good job. His nurses and staff are friendly and reassuring. I would definitely recommend him.
Dr. Lee is very professional and has always done a good job. His nurses and staff are friendly and reassuring. I would definitely recommend him.
The Staff was great, very easy process.
The Staff was great, very easy process.
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