Paul Lee's Online Review Report Card
4.8
Average Star Rating
852
Total Reviews
38
Recent Reviews
6
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Paul Lee's Reviews
The front desk and the nurse were very helpful (I am a cancer patient), and then the Anesthesia specialist came and asked a few technical question, and then Dr. Lee turned around and said hi and after a minute or two I was whisked away for the procedure.
Dr. Lee was very professional. The staff at the surgical center was amazing. The procedure was quick and painless.
The endoscopy went smoothly. I recovered from the procedure very quickly. Thanks to Dr. Lee for his professionalism and skill.
Dr. Lee was excellent as was his staff.
Dr. Lee was very pleasant, professional, and competent. His staff and everyone I dealt with was kind and extremely focused and professional in delivering my care. Would highly recommend!
It was a fast easy visit. Was treated very professionally
Dr. Lee and his staff are always very helpful.
The staff was very comfortable with walking me through the entire process, from start to finish. The staff and Dr. Lee not only explained everything in-depth regarding my colonoscopy, but asked if I had any questions, prior to the procedure. The following day I received a follow-up call for the check-in on my recovery.
Colonoscopy
If I could give a negative 5 stars I would. Worst experience ever.Waited 45 minutes at the Irvine office for a consultation. No apology. Dr Paul Lee came in and asked why I was there. I said my insurance required an at home poo test, results was blood in the stool.Dr Lee asked when was my last colonoscopy, I said 10 years ago.Dr Lee said we will schedule you and he walked out. A few minutes later a young girl came in and I followed her to her desk. Procedure was scheduled for November 2, I purchased their prep EZ2Go.Dr. Lee spent less than 5 minutes with me and said less than 15 words. I was not impressed.Prep day was a horror, as was the next morning having to drink more.Arrived at Newport Beach Orange Coast Endoscopy center at noon my check in time for 1:00 pm procedure. I waited and waited and waited, finally a Nurse came out and said there was a scheduling conflict with the anesthesiologist and it would be another hour wait. It was 2 and a half hour wait. This is unacceptable.Wheeled into the surgery room and Dr Lee was on his phone, he never acknowledged me. Dr Lee was talking then with the anesthesiologist about their cars being recalled. I was not talked to, nor did anyone apologize for the long wait. Dr. Lee stopped by and said all went well and off he went. The Nurse got my paperwork. I called Dr Lee's office the next day to find out what happened and to let them know I was not happy.Turns out Dr Lee didn't schedule the anesthesiologist. My paperwork said time in and time out; less than 10 minutes.I said I will not be coming back, it was the worst experience ever. She asked if there was anything she could do. I said yes, let Dr Lee know his patients are people and need to be treated with respect and acknowledged.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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