Sons & Daughters Orthodontics 's Online Review Report Card
Sons & Daughters Orthodontics
4.9
Average Star Rating
873
Total Reviews
277
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Sons and Daughters Orthodontics received 98.9% positive feedback, with patients praising the friendly staff, knowledgeable doctors, and modern facilities. However, 1.1% of the feedback was negative, primarily citing indifferent customer service. Overall, the practice delivers outstanding orthodontic care, yet it could enhance customer service presence.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Sons & Daughters Orthodontics 's Reviews
HANDS DOWN, best ortho office in all of OC!!! Sons & Daughters orthodontics is a highly-rated (now we know why) ortho practice in Irvine, by The District at Tustin Legacy. They are known for using modern technology and offering services for all ages ~ children, teens, and adults, such as Invisalign or your traditional braces. Dr. Lee, Dr. Nguyen and their whole staff are so pleasant to interact and work with. They truly care about each and every one of their patients, young to old. They are super friendly and very efficient. The ortho office has a modern, ultra cute & chic aesthetic. Very inviting & sterile clean. Both my kids get their orthodontic needs (braces) here. My teenage son choosing the traditional braces option and my teenage daughter opt'ing for the newer Invisalign technology. Such a vast difference from the days when I had braces. Lol Wish I had options like these and not having to gag every time I had to have an impression made of my teeth. IYKYK YUCK! Now they have cool camera wands to do all that..like what?!?! Considered myself mind blown. My son actually just graduated this past week, after 2 years of wearing braces (I can't tell you how stoked he was for this day & to ring that bell lol) and his beautiful smile says it all. The newfound straight smile evokes such a renewed confidence in him. It's the best feeling & sight to see. My daughter will be next in less than a month. We highly recommend this ortho office..your smile will thank ya!!!
The quality of care is top notch and the staff there is amazing!!
Not happy with Naomi, very unfriendly and unwelcoming. her responses are very dismissive. Naomi did not seem to know anything and provided incorrect answers, which was confusing and unhelpful.
Sons & Daughters has made my daughter look forward to her orthodontist appointment, after leaving our previous orthodontist. I went to them initially for an independent evaluation and a second opinion on her previous treatment plan, we immediately felt the difference. They are extremely professional, understanding and supportive. We knew we had found our new orthodontist after leaving that consultation. Their price point is fair and reasonable. We are excited for my daughter’s new braces and treatment. All their staff is very friendly.
Both my kids recently got there braces. They run a seamless operation & folks are super helpful and kind. We enjoyed meeting winter who has worked for them for over 20 years. And Naomi & Miguel were super helpful when we had a small crisis & they stayed after hours to help. Christina (if I remember correctly) who put on my son’s braces - she was top notch too. Thank you so much we love you guys ❤️
I'm many years overdue for a review of S&D, but I wrapped up my very last visit today, and wanted to make sure I gave them the love they deserve. I've been working with them on my Invisalign treatment for many years. My progress kept getting set back because of health, other dental, and life issues that kept coming up. The team at S&D was understanding, accommodating, and empathetic the entire time. Every single person that I've interacted with there over the years has been super friendly and caring. It's always a pleasure dealing with Kaylee and the rest of the front office staff; they make everything a breeze. Wynter and her staff just keep everything running so smoothly; I've never seen any practice as organized as this. She also spent so much time with me personally to get things back on track when my treatment got derailed, and went out of her way to make sure I could reach my goal. I'm very happy with how my treatment came out. I'm very happy for all of the extra visits they allowed me to do for the little things. I'm grateful for the time I spent just chatting with the staff and getting to know them. I'm going to miss them all. Thank you, S&D! I could not have had a better experience. Special shoutout to Dr. Smiley and Evalyn for not only all of the extra attention they've given me over the last two years, but also for all of the fun conversation. I wish I could schedule appointments just to hang out and BS! Is there an option for 6 stars?
Being with sons & daughters for about 5 years, my personal experience was amazing all the personal are so kind, my daughter finished her treatment two years ago my son 2 days ago, definitely a place where I will return.
5 stars always
This office is nothing short of amazing. The whole team/office is clean, organized and efficient. Every time I've come here I've had an excellent experience, I got to work with Michael today and he was very professional and had great communication about each step. Dr. Smiley has been managing my relapse case with Invisalign and it's been going smoothly, he's the best. He is very gentle and talented. Back when I was a teenager Dr. Lee did my ortho for me and it's been awesome to come back to get the care I need from this team after letting things go in my college years. Super excited for the final result!
This office is nothing short of amazing. The whole team/office is clean, organized and efficient. Every time I’ve come here I’ve had an excellent experience, I got to work with Michael today and he was very professional and had great communication about each step. Dr. Smiley has been managing my relapse case with Invisalign and it’s been going smoothly, he’s the best. He is very gentle and talented. Back when I was a teenager Dr. Lee did my ortho for me and it’s been awesome to come back to get the care I need from this team after letting things go in my college years. Super excited for the final result!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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