Sonus Hearing Care Professionals's Online Review Report Card
Sonus Hearing Care Professionals
4.7
Average Star Rating
56
Total Reviews
4
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Sonus Hearing Care Professionals's Reviews
I have been trying to get in touch with someone there who knows what to do with my case and no one responds or the person I talk to never relays the message. I'm very disappointed.
Reviewed On Facebook
worst customer service ever!!!
Reviewed On Facebook
bueno ya n servicio amable y profesional único detalle es contactarlos por teléfono.
Reviewed On Facebook
One of my hearing aids omitted a screeching noise and would not stop. I was getting ready to leave town to vacation with some family members. Debbie was most helpful when I called the Irvine office. There were no available openings in the Irvine schedule so she checked with the office in Pasadena, where I was going. They did not have any availability as well. She told me to keep the hearing aid on until the charge ran out and it would be silent. When I returned home today, I went to the Irvine office. Debbie is s sending my aids and the charging box back to see what is wrong. Danielle had prepared a loaner set for me, which was fully charged and ready to go. I will keep these until mine are repaired. I am beyond pleased with the outstanding customer service provided by Debbie and Danielle!
Reviewed On Yelp
Good tech and appointment right on time.
Reviewed On Yelp
I was traveling when I lost a Oticon dome for my hearing aid and didn’t have any in my luggage. On a busy Friday they got me in and not only replaced the dome but offered me a very reasonably priced “tune up” for both aids. I never knew they had to be desiccated regularly as well as a deep cleaning every year. After the tune up (cleaning, two new domes, new wax traps and new batteries) I could hear much better. Fantastic customer service and for someone who is not a regular patient, or ever likely to be one.
Reviewed On Google
Would never recommend this place. Found out my daughter had a hearing problem, a doctor stated they would submit a recommendation for hearing aids. NO FOLLOW RECOMMENDATION WAS DONE NOR ANY FOLLOW UP.
Reviewed On Facebook
Would never recommend this place. Found out my daughter had a hearing problem, a doctor stated they would submit a recommendation for hearing aids. NO FOLLOW RECOMMENDATION WAS DONE NOR ANY FOLLOW UP.
Reviewed On Facebook
I like this office too. They have friendly and professional staff. I really ready sharing about this place with my relatives and friends for hearing care hight quality.
Reviewed On Yelp
my mom is very happy for the service she received. please keep up the good work.
Reviewed On Yelp
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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