Top Sentiments Expressed in
Top Sentiments Expressed in
Terrible! I had a failed colonoscopy Where I was having a lot of pain during the procedure and instead of him talking to me about options he just ended it and said I would need to reschedule! The prep for a colonoscopy is so difficultI don’t want to rescheduleI want a doctor who talks to me and works with me as his patient! Maybe it is because I was his 7th and last procedure of the day and he was ready to go home.
Dr. Yu did surgery for me, we paid in full (the amount that the front desk lady told us). After the surgery, we have been waiting for the results explanation for a long time even we know the result already came out. They do not collaborate at all! After 1 and half years, they called us to pay for extra $320!! Excuse me??? They also refused to send us email for details. STAY AWAY FROM THEM!!!
Every member of the staff was friendly, professional, and informative. They instantly put me at ease and explained everything clearly.
Dr. Yu had performed both Upper GI Endoscopy & Colonoscopy on me two days ago. He was warm, kind and patiently answered all my concerns.
He's an excellent doctor with great and kind stuff, we recommend our friends and family to choose for their treatment Dr. Victor Yu
This place is a greedy money machine where patient is the last priority. The only thing that went well with me here is my procedure, and they collect the money for it beforehand by the way! After the procedure, things went downhill. I was told the biopsy results should be back within 10 days and the doctor will call me to discuss the results. After 10 days I gave them a call and asked about the results they told me it didnt come back yet. I tried to schedule a followup with the doctor the did the procedure (Dr. Bemanian), they told me the earliest appointment is 2 months away, WTH! After hitting the 20 days mark after the procedure without receiving the biopsy results, I tried calling them again, leaving voicemails, messages, nothing works. No response at all! I decided to go in person to the office. I went there and asked the receptionist about the results, only to find that the results have been sitting there for 10 DAYS without being reviewed, without being added to the patient portal, and without anyone calling me or even answering my calls. Thats how much they care about their patients! The doctors there are just too busy doing procedures (which they try to upsell to you just like a salesman!) because thats what brings a lot of money to the clinic. The money they get from office appointments is just peanuts compared to the procedures.
Dr. Yu is the BEST !
Absolutely terrible. Its been weeks since I reached out to this practice to make an appointment. They have an automated system that you can only use. Its been weeks and when I text the number I keep getting a reply that someone has tried contacting me. That never happened. Hey how about texting me a number that I can call and talk to someone. Bottom line they dont care. Whats worse than a doctor or practice that doesnt care?Obviously they do not need me as a patient. Plus how can I trust a facility with my health if they can not even figure out how to make an appointment. Please dont waste your time with something this important. Try another practice for your medical needs.
I had my screening colonoscopy with Dr. Yu this week.I was pleased with the effort from the entire team to make this stressful event a manageable experience. Everybody was kind and attentive to my needs. The facility was pristinely clean and all Covid 19 protocols were enforced with commanding attention to details.I will strongly recommend this facility and Dr. Yu personally.
From I am in the Health care profession, normally I do not like to write reviews especially a bad one. Though this one deserves a note for PATIENT BEWARE !!! I have never in my professional life or private life seen or have been treated in such a cold , unprofessional, non communicative manner. #1 , I NEVER spoke with an MD even after a $7,000 procedure called BRAVO was performed . I saw a PA on first visit for approx 15 min mix up after that visit on where i should have my procedure and what kind of procedure. NO ONE in that office explained one thing. The nurses at HOAG did a great job!!! After the procedure and wearing a monitor for 4 days, received a message on my VM that Bravo was positive WHAT DOES THAT MEAN... !! I called the office back only to get a PA again who could not even explain the test results . I asked to have a MD call me back for a full explanation. NEVER HEARD BACK FROM ANYONE !!!!!!! what kind of health care is this ????? it is so sad that these MDs are only out to make money & do not even care about the patient.I do not believe anyone wants to be treated this way especially if you are not feeling well & need care and advise There are many excellent caring MDs practicing in Orange County . Do yourself a favor and find another practice.If this office would like to respond to me or this please do, I would love to have this conversation with any MD or is part owner of this practice. Sorry but people can not & should not be treated this way.From a Nurse Patient who cares about people.
Scheduled on time.overall excellent service. Dr Yu and staff very friendly.
Was very pleased with the friendliness , efficiency and quality of my care. I highly recommend. Thx.
100% satisfaction for Dr Yu, plus all his staff are nice and helpful.
Dr Yu was very kind and explained procedure with picture very well gave enough time to answer all my questions. Thank you.
I felt very comfortable with Dr. Yu and he answered my questions.
Dr. Yu is very kind and professional. He was very patient to answer all questions we have and it was a great experience with him.
Chronic heartburn and need for EGD
Dr. Yu has a SUPER COOL bedside manner, he’s not above showing his personality; which is waygoing and down to earth. He knows his job and his expertise speaks volumes! He’s quick, efficient, and caring. I look forward to our next visit.
Dr Yu is an excellent Doctor. Explained everything that was going to happen at my visit. Made me feel at ease and comfortable. His staff were efficient and patient. Could not ask for better attention.
Check DocInfo.Org for any disciplinary action against this provider.