Jurupa Valley Community Health Center's Online Review Report Card

Was waiting on hold for 20 minutes to schedule an appointment. I guess since it was close to closing time the lady had me wait and not schedule me since she probably wanted to leave. I hung up out after frustration and called back, but of course "The office is now closed."

Always fast snd friendly

The people who work in that place are inept. 1 hour to get the vaccine. The truth is, I would have to put more stress on these people who are paid by the city with my taxes

No contestan para hacer citas o información .,y todavía se enojan x que uno llega sin cita?!🤭

I think it's the best health care facility I've ever been in. It's very nice inside, the staff are friendly, very helpful, and you're in... You're out!

Wait times for appointments are not too long.

Their behavioral health care is an absolute failure.

Great

Great experience with friendly and professional staff.

It's really nice inside, the aesthetics of it. It's very clean and the staff is really nice.

Did a courtesy walk in and the wait time was phenomenally fast. Nurses and doctors were very nice.got everything I needed in 1 visit. Very friendly environment especially for kids.

They are always calling to change my scheduled appt time either moving it ahead like I have one tomorrow and they tell me that instead of 11:10 if I can come in at 11:45 because the nurses will be in a meeting. Today I was supposed to have an appt with the mental health doctor there & they rescheduled me for next month on the 4th. He is only there once a week which is on Weds... Even my first appt with metal health they called me said oh youre scheduled at 12:30 but the first time you need 1hr so you can come do the appt then come back an hr later to finish your other half of your intake because he will be finished with his lunch... I have no car & I have to get rides to the clinic so it makes things very complicated when they do this. They need to get their schedules straight before scheduling appts. The doctors are all very nice there though & the clinic is somewhat well kept they just need to clean their chairs better. Otherwise its ok. Update: Today is the 4th of March& would like to add i posted pics of how just 2 random seats are kept not many clean seats...

This place is a joke

Wait time is ridiculous, staff is really nice but the pediatric Dr is an idiot she miss diagnosed my daughter 4 times on different things without tests she is very condescending and rude she is the reason I stopped going to the clinic.

I want to drop a good review for the kind lady named Janet whom I was able to speak to on this number at 9:15am. She was able to get me an appointment and helped me with the process. Thank you for your kindness!

Dr. Martha Chong is one of the worst doctors I have ever seen. Her lack of respect and stereotyping is at a whole nother level.First, she assumed that I was a single mom and asked if I “was doing ok raising my child on my own” just because my husband couldn’t come with us to the visit....Then, she stated that there are “DISSEASES DIRECTLY LINKED TO BEING A VEGETARIAN” which I find so disturbing and mind boggling. As there are no scientific researches to prove her statement. she firmly believes that a vegetarian diet is an unhealthy diet and that my child is lacking nutrients. (Again assuming, without any blood work done to prove her point or even asking about my daughters health history and eating habits)My child is one of the healthiest kids out there. At 18 months she has NEVER been sick, not even a flu, she is super active and coordinated, doing things other kids her age don’t do yet. She also eats greens EVERYDAY, fruits, nuts, seeds, eggs, etc. In any ddition, ALL OF OUR FOOD IS ORGANIC and most locally grown from the farmers market. She also has NEVER HAD a candie, chips, sodas or juices artificially processed.Most doctors would not see anything wrong with that...I wonder if she gives parents who knowingly give their children toxic foods (candies, chips and sodas) such a disrespectful treatment. ?I have to add that both the nurses we saw were fabulous.

Getting an appointment here is en enormous hassle and nearly impossible! Today my grandmother had an appointment scheduled but before the appointment they called and left a message to give call them a call but no other info. Could NOT get through after trying to call them back for for 20 minutes. The appointment time was getting close so we just drove directly to the office. When we got there they told us that my grandmother's appointment had been canceled. THEY SHOULD HAVE SAID THAT IN THE MESSAGE!!! It is a nightmare trying to get through to them for anything, plus by the time you get an appointment you'll be dead!!

5 ⭐ overall experience! The girls in the front, the nurses are so sweet... Dr. Martha Chong is amazing with kids! Almost 10 years caring for mine.....AND DON'T PLAN TO CHANGE HER. ⭐⭐⭐⭐⭐ Can't be greatful enough. Thank you!!!!

Good service

My mother and I have been seen by Doctor Gomez for about a year. So far our chronic illnesses are under control and Doctor Gomez has addressed all of our concerns. The waiting time to be put in a patient's room could improve but overall Doctor Gomez's professionalism and understanding of our needs offsets the waiting time. I would definitely recommend the Doctor to the rest of my family and friends.