Kentfield Hospital's Online Review Report Card

I had the best lunch today. Fresh teriyaki salmon with rice!

At Kentfield Hospital in Marin, the staff is fantastic, helpful and caring. The food is really good too!

Hell on earth is how I would describe this prison masquerading as a rehabilitation center.  From sedating my dad into oblivion, refusing to let him eat food other than his feeding tube for the entire month+ he was in your care, giving him bed sores from leaving him tied to a bed 23+ hours every day we weren't there, to wrapping him so tight his peg tube was embedded in his body for 2 days, restricting his hands so tight that his circulation to his hands was cut off and painfully swollen when my mom showed up.  He had two medical "events" that required transfer to Marin Health, that went completely unnoticed until family pointed them out.  Leaving him in soiled diapers because you don't have enough staff to help him get up to use the bathroom.  Shall I go on?  I cannot end without pointing out how HORRIBLE Debbie the case manager is!!  Cold hearted, rude, snotty, and un empathetic!  This woman could be the spawn of Satan. Don't expect her to help you get your family into an acute rehabilitation center close to your home!  That's a "social issue" that she and medi-care don't care about!  She is a wasted paycheck!   If your hospital had any integrity, this woman would be fired! NO FAMILY deserves to be treated the way she treats people.  You would have thought this place was the "hotel California" the way they don't want your family member to get better and go home!  Scary!!!  Dear Jesus help those poor souls trapped here in this hell hole with no advocate!  Dad has been at a REAL, CARING, rehabilitation facility near our home for a few days now, and he gets REAL FOOD, POOPS IN A TOILET NOT A DIAPER, and is shockingly WAY MORE COHERENT than he ever was at your nightmare facility.  I will be writing detailed complaints at the proper channels and I hope and pray they investigate your facility.  I wouldn't send my worst enemy here.  There are a couple good nurses and therapists, but other than a couple people, this place is a nightmare.  All those people who are strapped to beds and can't speak.... My heart is broken for them being stuck there in hell, at the mercy of your *caregivers*.

The case Management staff especially Debra was rude when she called about my father and his care needs. She hung up on my brother, and threatened to discharge my father with no where to go. It was sad to see that the care was given with such poor attitude and our family was treated like trash by this person.

Waste of time and money. Had they bothered to do a psych eval, they would have discovered I had bipolar depression TWELVE YEARS earlier.

Kentfield is a nice place to be. The staff members are very nice and helpful and they like to have fun.

It's a great facility that has alot of staff that genuinely care about your well being and care

I have had several great staff members taking care of me. From RN'S to CNA'S and even the cleaning staff are all very caring people. My physician was Dr Park. He is the best!

This is a very nice hospital,my sister is leaving there today and they all took such good care of her,they were kind and kind to us when we visited,its a beautiful place in a beautiful area,she says the food is great ,kitchen staff is very helpful and took good care of her,highly recommended

We currently have a family member here right now,the doctors and nurses and CNA's and case manager are all taking such good kind care of her and us when we call to check on her, it's a nice place for her to rehabilitate