Kristen A. Richards's Online Review Report Card

I received a skin treatment from Dr. Richards in late Spring, and all through the Summer I've been getting compliments about my skin! It was a subtle treatment with substantial and noticeable results. She was very professional and did not push for further treatment. Very happy - will definitely go back.

Worst doctor I've ever seen. She only wanted to sell me cosmetic services as the "CEO" of her "business". I went in for a couple nagging plantar warts on my feet that required different treatment than the traditional freezing. She refused to acknowledge they were warts but rather said they were callouses even though the black dots were clearly visible and I've been treated for repeated plantar warts for years. She made me come back for the "treatment" to bill me again, then on the next visit she refused to do the treatment. She also put in the code as if they were callouses thereby causing my insurance to not cover the office visit, costing me even more. Eventually I wasted three office visits and almost $170 on getting literally no care from her. Worst "doctor" I've ever seen in my entire life. Please think twice before booking a visit at her office.

We have been patients of Dr Richards for over 20 years. She is an excellent dermatologist, very thorough and extremely gentle when doing Mohs and other procedures. Her staff is extremely helpful in follow up care and scheduling appointments. We trust Torrey Pines Dermatology with all our skin health.

Dr. Richards permanently scared me, and I've had to go to a plastic surgeon and have multiple procedures to correct the issue. She did dermabrasion on a scar which was apparently way too aggressive for my skin type. This left a large indentation that is a completely different texture and looks so bad. I went back to her, and her comment was that I was basically seeing things and there was no indentation. Thankfully, a plastic surgeon did a revision to help correct the issue, but there is still a lot of scaring left from Dr. Richards procedure. She never even offered to make the issue right, but instead, said I should go to a doctor in Los Angeles i.e. basically passed the responsibility off to someone else. I had to spend over $4,000 trying to fix it. I am looking to get an attorney to sue for malpractice at the moment. I used to go to Torrey Pines Dermatology when I was in college and they were amazing. DO NOT GO TO DR. RICHARDS if you can help it. If she does make a mistake, she coul

Still refuses to rectify false charges billed to my insurance after over a year. Avoid this quack practice

Avoid this dermatologist. She will bill you for services she didn't render to you and threaten to send you to collections for not paying for frivolous bills.

Her stiching leaves you looking like Frankenstein

I had a basil cell removed from my upper arm. The stitches look like a Frankenstein arm. Also the area is discolored. People are always asking me what happened now over 2 years later. Dr Richards was very unconcerned and if it were her arm she would be horrified. I have opportunities to warn people not to use her. It's your choice

I am very impressed with Dr. Richards. She found cancer cells in the tiny crack between my ear and skull, something which would be easy to miss. Shortly before that, another Physician had examined me and did not see it. She is obviously very competent, is caring, and has taken care of other problems with absolute confidence. Christine is also excellent.

The best dermatology office ever! The staff as well as Dr Kristin Richards and Dr.Timothy Chang are so professional and caring...the absolute best ..I've had skin cancer surgeries as well as fillers and now lazer work!!! Would never go anywhere else??