Sharp Grossmont Hospital's Online Review Report Card

Have a neck injury and needed assistance today and went to the ER. I recommend anywhere but here. I literally walked out with instructions on how to install a baby seat in my car. I would love to say this is a joke but it isn't. I am left in pain and was given muscle relaxers for my slipped disc and nerve pain I brought documentation in for. Pick anywhere else...there is not a licensed doctor available in the ER. Go to a vet before here...the vet is more knowledgeable by far. If you go here, retain an attorney first, or search for one as I am after the fact

Great nursing staff great doctors with alot knowledge and patience. The reason for only 4 stars because they keep losing items. Lost my dads ID and insurance card twice.

I am in process of revising comments about Sharp which were once largely positive. Although I have received some good care at Sharp, I now feel that I hope I age rapidly and have nothing further to do with them. They are very likely to abandon care and leave you with a bill and a dent in your credit rating. If you have an unusual health problem, I advise going elsewhere unless you need emergency help.

Very rude nurses

Kind, courteous and compassionate staff. I am extremely grateful for the care I received. I was truly suffering and was provided with prompt, professional and genuine care.

Kind and courteous very professional the nurses help me in a very Timely an efficient ways

12/9/2021- Once again this hospital leaves me with a sour taste in my mouth. The resource center person Daniel, can benefit from some customer service re training.What kind of hospital does not answer their ER telephone line after 20 minutes of waiting time? What a joke.

I've needed several eye surgeries and needed a covid test before each surgery. My surgery time isn't scheduled until a few days before the surgery so I'm left scrambling to try to get my test. I'm calling multiple times every time. I have a surgery scheduled for Wednesday and the clinic has been closed for 2 days. I'm completely fed up.

I do not recommend the ER Department at Grossmont Hospital. My 7 month old preemie twins and 5 year old visited the ER December 15,2021. We were treated very POORLY. No privacy when registering. Lack of common sense from blonde Girl RN doing the intake.When I provided the RN with my kids symptoms Witch where cough with flem and breathing rapidly . I stated they had just had telehealth appointment with pediatrician and she stated possible bronquitis due to them being at high risk since they were born at 29weeks.RN mentioned she needs to undress the twins to verify they where breathing fast all while doing this outside In the cold 55 degree weather my boys where nice and warm and cozy until nurse strips them outside .I mentioned to her I was bothered and uncomfortable and stated how UNNECESSARY it was due to the weather. She had the nerve to tell me oh don't worry they are still going to go inside. Exactly my point why is she exposing them to cold weather when they will be evaluated inside.She responded that the boys looked comfortable and did not listen to my concerns. All while another male RN listened and did nothing .My boys health has worsen because of her actions what was only a cough withflem has now turned into sleepless nights coughing has got worser to the point they can barely breathe and now they're experiencing vomiting and runny nose.Nothing was done besides a rapid covid test waited 4.5 hrs for that to come back negative was given two plastic freebies to help take the flem out at home . PATHETIC.

Quickest ER visit I’ve ever had. I was in the accelerated care area and didn’t wait more than 10-15 mins and overall it was only a 3 hour visit. My doctor and nurse were both very sweet. However, just like one one of these previous reviews I also got sick after visiting. I’m vaccinated so it’s likely the flu but even still, people shouldn’t be getting another sickness after going to get treated for something else.