Kevin Kinback's Online Review Report Card

He is the worst. Seek help elsewhere.

Dr. Kinback is extremely knowledgeable and professional. He is the most thorough psychiatrist I have ever encountered. He reviews all my lab tests taken for medical reasons to have a complete picture of the mind-body connection. I would highly recommend him to anyone seeking help with mental health issues.

Dr.Kinback and his staff have been amazing. Dr. Kinback will speak to you when you call or will call you back shortly. His staff is friendly and efficient. Shout out to the amazing Tori. Thank you all.

Great doctor. He has a lot of patience with people. You cantell he cares about his patients.

Very kind man. Very knowledgeable and thoroughly covers all the bases. My mother has been going for over 20 years to Dr. Kinback and he has always felt like a family member to us but always professional. A genuine pioneer in his field.

Hello, My son suffers from severe anxiety and depression. We have tried medication and that has helped though he wants to try and get away from the medication. We heard about TMS and Dr. Kinback so we went for an interview. Originally we met with a former psychiatrist that worked for Dr. Kinback and my son liked him a lot. Then he left the company. My son signed up for the TMS program and went for one week and then Covid shut everything down in March 2020. We went back though we lost the week and lost $1000, we received a "hardship: of $250 credit. My son then started up again, once the covid restrictions were relaxed, he went for 8 weeks, 5 days per week. The procedure did not work for my son, in fact he feels that he is worse from the procedure. There isn't anything we can do about it, though to add to the disappointment, and after $10K with no insurance reimbursement, to receive a letter that we owed $174 is unbelievable. I did not know they had any procedure less than $200 at this office. Do your research before you sign up for any TMS treatments. There are many in Southern California that have great reputations. Also, if you use this TMS center or Dr. Kinback make sure you keep records of all of your payments because there accounting of payments is poor.

My son's experience was not positive. My son started the program in March 2020 and then covid hit. He went for 1 week and we lost $1000 because the only credit given was $250. He then went for 8 weeks straight 5 days per week through the TMS procedure and it did not work. In fact he believes it made his anxiety and depression worse. And after paying over $10K for the treatment because of the poor bookkeeping that the office has they are trying to collect $174.00. Do your research for TMS treatment as there are other providers that will do a better job with the treatment, bookkeeping and scheduling.

I've been a patient of Dr. Kinback for the past 8 years, and he has been excellent in every way. He is thorough, patient, knowledgeable, friendly, and conservative. He asks various new questions at almost every appointment, and follows up on issues discussed in previous meetings. However, perhaps the most objective assessment of the quality of associating with him is the exceptional capabilities of three physicians to whom he has referred me - all three have been beyond what i could have expected, in their backgrounds, expertise, and personabilities. Quality begets quality.

After going to another Psychiatrist for 5 years, I switched to Dr. Kinback. Thank goodness he suggested marriage counciling for me! As it turned out, I was in an abusive marriage. No wonder I was so depressed! It wasn’t drugs I needed, it was to learn self-respect! Thank you Dr. Kinback for pointing that out. My true freedom came from leaving my ex AND the drugs behind!!🙏 It’s true, he’s not terribly sentimental, but at least he was honest and pointed me towards freedom!! That’s what mattered to me.

This office's "care" led us to the ER! My partner used to be a patient of Dr Kinback a few years ago, who was great with us and knew his medical history well. Now, we are dismayed that we have experienced what other recent Yelp complaints are describing. Unfortunately, there has been a change in front office staff and we have recently also been assigned to his new doctor, Alex Ghobadi (Alexander Ghobadimanesh), for medication management. Dr Ghobadi constantly ignored us, not calling us back in a timely manner when there were adverse reactions to a new medication and then later advised us to continue taking the medication even though everything in the patient information said not to. He even miscategorized a medication to us even though it was written differently on a piece of paper that he was reading to us. At our second visit, Dr Ghobadi LIED to our faces about reviewing medical records and said that he was "monitoring" lab results forwarded from a primary care physician. We pointed out that we don't have a PCP and there have never been lab results sent to him, and he just brushed it off like no big deal that he just lied to both of us. Both Dr Kinback and Dr Ghobadi would even debate in front of us whether certain treatments would be appropriate, causing us to build mistrust of what the correct medical path should be. Dr Kinback believes esketamine (Spravato) treatment could be helpful, but Dr Ghobadi said it would be too risky for someone with PTSD; of note, ketamine has been used off-label by doctors to treat PTSD for years now, and this is the first time we've ever heard such a warning, but he is entitled to his medical opinion. The front office staff are also completely unorganized. They constantly bicker with Dr Kinback about things like where office supplies are kept, whether there is insurance coverage, or whether they are even able to print us a bill for insurance reimbursement. The staff LIED to my partner about me coming to get his paperwork, which caused my partner to delay lab testing and then to finally have an emotional/mental breakdown inside their lobby office over the constant confusion that they created. As he tried to leave their office, the door handle accidentally broke off in his hand, which triggered his PTSD and he had a panic attack over feeling trapped in the building. After struggling with the door and his emotions, he finally left (read: escaped) the stressful situation. After he got his panic attack under control, he tried to call back that same day to explain and apologize for the disruption, only to be told by the front office that he has been dropped from their practice due to their zero tolerance for disruptive behavior. He was not allowed to talk to the doctor ever again. This caused him to spiral further out of control, and directly led to him calling 911 and being taken to the ER that same day because he was so desperate for medical care and had no means of continuing his prescription that Dr Ghobadi started him on. The feeling of betrayal by someone who was supposed to support his mental health was too great. He had medical questions that he could not ask because Dr Ghobadi did not care to understand a patient who was in a medical crisis that had started in his office as a result of his staff's behavior. Since then, both my partner and I have been calling this office every day for a week to get clarity on the situation, including our need to continue his prescription as well as to get pending test results. It is common practice for a doctor discontinuing care to ensure that the patient's medication isn't interrupted (and if they're nice, they'll offer referrals), but I guess Dr Ghobadi doesn't give a damn. The front office keeps telling us that Dr Ghobadi will call us back, but he hasn't and I'm sure he won't. He ignored us when there were bad reactions to medicine and he is ignoring us still as we are dealing with the fallout of a medical emergency. As the caregiver in this case, I was hoping to discuss these concerns with the office privately, but since there is no way of communicating with them, I have to publicly air all this out on Yelp. It's disappointing that these providers of behavioral and mental health care have no understanding of the amount of distress they have caused us, don't know how to deal with a vulnerable patient in crisis in their own lobby, and feel no responsibility to help us transition off their care. People who seek a TMS provider are in deep depression and likely have had many treatment failures before this, so for an office to exacerbate patients' mental health issues is frankly appalling. ... AND I still have no idea how to bill my insurance because this office staff has no idea what a superbill is. One of the staff girls literally jotted down billing code numbers onto the back of a credit card receipt and thinks that I can go expense that myself.