Caroline G Choan's Online Review Report Card

She's very kind, knowledgeable, & prompt !Their staff is very nice too 👍

If I could give zero stars I would. I have never worked with such an unprofessional group in my life. They are unorganized, do not return calls (Megan specifically), will not let you speak with the Dr. The Dr. also forgets what treatment plan you are doing and keeps recommending the same thing that has already been done even when she says they are going to do something else. Trying to get any answers is impossible. If you want patient care go somewhere else.

Duchovny is a good Dr, but lacks proper office personnel, except Peggy. She needs to fix this problem if she wants to continue a safe practice!

Dr. Choan is a nice Doctor but the only problem is her staff name Erika she is rude, unprofessional doesn’t know how to talked to the patient. Dr. Choan will lose patients if Erika attitude is like that. I am seeing 3 Doctors but Erika is the only one who is so rude she should replace her and hire other staff who is compassionate & caring.

Waited over one hour in front office and then another 20 minutes in exam room!! Dr. Choan came in room for maybe 3-5 minutes at most telling us my husband needs to have several tests done before she could do anything more and left!!! We will not be going back!!!!

I had scheduled an appointment a few weeks ago and I didn’t get a confirmation call, so I called and left a message for Erika and she didn’t call me back. When I showed up to the appointment because it was the following morning and I didn’t want to miss it. I found out that I was not on the schedule they told me I needed to talk to the scheduler. As soon as I met the scheduler she was the rudest person I ever met, she was screaming at me and told me I didn’t have an appointment. I told her that the appointment was made with Erika, not realizing that I was talking to Erika. I have never experience someone as unprofessional and rude!!!!!! Addie at the front desk was very sweet and helpful and had it not been for her I would of walked out. The Doctors need to read the reviews!!! This behavior from Erika was unacceptable !!

She is always running at least an hour behind. Sat there for an hour today and still didn't get to see her. Last appointment she was running so late that when my appointment was done, the entire office staff had gone home and all the lights were out. I understand her desire to be "thorough" with her patients, but my time is worth something as well. If they know that she is always so late, why don't they make fewer appointments for her and spread them out?? They sure took my co-payment though. Time to find a new neurologist.

I love Dr. Choan. Unfortunately, we moved 3 hours away. She took excellent care of me. She is compassionate, knowledgeable and explains what she is doing as well as listens to her patients needs.

This is the worse doctors office I have been too. The front office is rude, doesn't do what they said they were going to do. I left 5 messages and no one called back for days. Then when they did, days later they said they can't do anything to help me until the doctors is the office, she not there everyday,

This is the worse doctors office I have been too. The front office is rude, doesn't do what they said they were going to do. I left 5 messages and no one called back for days. Then when they did, days later they said they can't do anything to help me until the doctors is the office, she not there everyday,