R Haas's Online Review Report Card

All this hospital does is suggest hospice for their patients so they can have more beds available. DO NOT TAKE YOUR ELDERLY LOVED ONES HERE. I have heard numerous stories & i am one of the stories. Piece of shit place.

Worst hospital I've ever been to. I was taken to the emergency room due to a fall that cut opened the back of my head. They put me in front of the nursing station. They put staples in my head, again in front of the nursing station. The service of the nurse was horrible. She was rude rude rude. I demanded to be released. When they finally released me, I was wheeled out a left alone till my husband came. I want everyone to know how bad that hospital is. I don't want to give them 1 star. They need a negative star.

Last week, I had to go in for bladder cancer surgery and could not have had a better experience.  I had no less than eight people that I interfaced with and to a person, they were kind, respectful, and courteous.  Cancer surgery is stressful and they all did everything possible to calm my fears and take the best care of me.  Especially in this time of Covid where everyone is being extra careful, they provided a safe environment to be cared for.  I can't thank them enough for my care and will use them again if the situation arises.

I was having chest pain, shortness of breath, and cough that was worsening. I went in there knowing I was COVID negative. My vitals were normal, but was feeling very tight and coughing nonstop. I had been using a inhaler at home, but wasn't really helping. I went in hoping maybe a steroid for my lungs would help. I was initially told an EKG would be done, was never done. The triage nurse also said it sounded like I needed a treatment. I was tested for COVID, it was negative. The doctor stood outside my room, chatted with me and said "your vitals look good, you don't appear in respiratory distress" not once did anyone listen to my heart or lungs. They did do a chest Xray to make sure there wasn't pneumonia. I was sent home with cough medicine with codeine. And I am still coughing and extremely winded after doing the smallest things. Won't go back there ever!

The ER staff were nice and took my problem seriously, but I am angry to have been exposed unnecessarily to radiation from the patient in the room next to me. It was late and I had fallen asleep and awoke to a loud thud of an Xray machine that was in view; right across from me. The Xray employees have to be told to take proper precautions and protect and or move surrounding patients when doing portable Xrays. It is unfair to expose others to a cancer risk when those tools do not have to do with their care/treatment.

I went for a mammogram in 2015 and 2016.  They said it was all clear, good to go.   I went back in 2018 and they told me they need to do a biopsy.   They determined it was a small early stage one cancer and all I would need is a lumpectomy.   No chemo or radiation.   I had the surgery/lumpectomy and went back for a follow up check up.   They said the made a mistake and I have stage three breast cancer and I need another surgery (mastectomy) and aggressive chemotherapy and radiation.   I'm dumbfounded as to how they missed it the prior year and then misdiagnosed it completely.   The radiologist messed up and so did my oncologist.   They seemed very busy and focused on the medical trials they were conducting and insurance billing more than me as a patient.   I DO NOT RECOMMEND.

After a serious fall ended up in the ortho wing in the middle of the Coronavirus crisis. Couldn&#39;t have picked a worse time to end up in the hospital!<br><br>Not having been any hospital before, I have no frame of reference, but the nurses were wonderful. With one exception.

This hospital killed my mother. November 2019. It took me 7 mos to write this review to make sure that I&#39;m in a good state of mind. The doctors and nurses in her care had the worst judgment and neglected her. My mom would still be here. I can&#39;t wait for this hospital to get shut down and for the staff to face jail time. Please do not go to this hospital.

DO NOT GO HERE. i have never experienced this amount of unprofessional behavior and belittlement  from a nurse (JULIE) in my entire life. <br><br>My friend and i came here to be tested for corona virus because we have been in contact with MULTIPLE people who have tested positive. We were bombarded with numbers of $4000 for a test and rudely telling us that we&#39;re fine and shouldn&#39;t worry as long as we&#39;re not living with cancer patients <br>We have good PPO insurance, not sure why that is immediately brought up before anything else (our wellbeing??)<br>We had been to another testing site in Westminster early in the day but they were full. The rapid testing there was only $150. <br><br>Another friend was actually tested there she is high risk diabetic and they told her she was a bad diabetic ( because she drank alcohol), refused to let her leave when she learned about the possibility of a $4000 bill. <br><br>The nurse was upset about an influx of people from Newport and thought those people told us to come there (why would that be a bad thing?) <br><br>They belittle us, laughed at us, and we&#39;re blatantly rude to us <br><br>I&#39;m in awe that these are the people who are supposed to be protecting our health in a crisis.

This review is for the Blood Donor Center! I cannot say enough positives for these exceptional employees! I&#39;ve only been donating for less then a year but I will continue to come back every 56 days! I was not initially comfortable with the idea of a needle in my arm but the phlebotomists and nurses are so kind and caring, they make the process so easy! The phlebotomists are absolute pros, zero pain with the needle and very attentive during the blood draw and post draw! I actually volunteer for the Red Cross, but they&#39;ll only ever get my time because my blood belongs to Saddleback Memorial!

I can&#39;t say enough amazing things about the staff at this hospital. I went into the ER and ended up having a 3 day stay in the cardiac unit due to a heart spasm. Everyone there was incredible. They took such great care of me around the clock and they did it with a great attitude no matter how busy they got. Any worries I had they eased by explaining exactly what was going on and what my current condition was. I came out of there in great shape and with piece of mind that I was ok. THANK YOU SO MUCH to everyone there. I truly appreciate your care, support, bad jokes haha and your professionalism. Thank you again to everyone who was there for me in the ER and the cardiac unit.

Due to poor medical care I received in my home state I felt I had no other choice but to find better doctors and a hospital for my preventative cancer surgery.  From admission to discharge I had a smooth experience.  Everyone including the doctors were on time. My surgery was on time. Everyone was very professional and caring. I cannot say enough of how grateful I am to the nurse that took care of me during the night.  She was so attentive, caring, and gave me my medications when I needed them. I never had to call her once she was always aware of my needs.  She is a wonderful human being. Through experience I know what is not so great care and excellent healthcare.  Saddleback offers excellent medical care. I would not hesitate to come back to this hospital.

Saddleback had a emergency patient come in arriving in an ambulance with tingling in arm&#39;s and her bloodpresure was over 200/118! They didn&#39;t do the necessary diagnostic tests! Released her with bloodpresure medicine.. I&#39;d never advise anyone with extreme bloodpresure or simtons of a heart attack to go there...

I was admitted into the ER on Thursday morning at 4am because I was throwing up and was constantly nauseous. When the doctor saw me he told me that I just have acid build up and they started giving me medication for acid reflux and heartburn. I was then discharged feeling even worse than before. On Thursday evening I had to go to the urgent care because I felt so much worse, had a fever of 104 and was still extremely nauseous. The doctor at the urgent care told me that I have the flu and prescribed me a flu medication. I wish I never went to Saddleback Memorials ER due to the doctors inaccurate diagnosis. The nurse also inserted the IV in a vein in my bicep to draw blood and it was extremely painful and as you can see in the picture below; I started bruising immediately.

I cannot overstate the competence of all the Doctors and staff at Saddleback Hospital for their care of me when I reported in with chest pain I experienced while biking and the care in monitoring my condition and keeping us informed as to the course of action was exemplary from Dr. Barbara Davis attending to Dr. Allen Kuo who placed the stent in my LAD and all staff who attended me..<br>I would be remiss if I did not give a shout out to the CathLab for their ability to keep me amused and relaxed during the procedure thank you all for my life.

The lady at the front desk who worked today (January 30th) around 2/3pm was very unpleasant to me when I was there.. Later, I called the ER at 9:24pm to verify a couple of my questions/concerns about earlier and she was still working and answered my call. She said &#34;I remember you&#34; and answered my question obnoxiously and as she hung up on me she said &#34;have a good night&#34; in another obnoxious tone. I wasn&#39;t even done talking. I don&#39;t understand how this is acceptable behavior especially when they are the first people to greet SICK people coming in. Unfortunately, I&#39;m no longer planning on coming to this hospital ever again because how uncomfortable it was being treated  like that.

The nurses on the third floor instead of doing their jobs gossiped about whos attractive and who&#39;s not. We were told that my grandmother was going to be discharged. Got here to find out the nurses were slacking in their jobs and now we have to wait. I DO NOT APPRECIATE THE FACT I TRAVELED AN HOUR TO GET HERE FOR THEM TO TALK ABOUT ANYTHING OTHER THAN THE JOB. For management purposes nurses Sally and Hwuen shouldn&#39;t be focused on gossip they should focus on the job.

The nurses in the ER are extremely rude and unprofessional. Do not waste your time here, spend the extra 1015 minutes in severe pain to go to a different hospital. I promise you it&#39;s worth it.

This review is for the Blood Donation Center. When entering, I was approached with a friendly and welcoming demeanor. Yolanda (or Yolandi) checked me in and got me taken care of promptly. Granted it was not busy and I was the only donor, the staff provided great conversation and made me feel comfortable. For donating, I got a movie ticket, postdonation snacks, vitamins and volunteer hours (how cool). I look forward to my next donation and appreciate how well they take care of their donors.

I came into the Emegency room tonight around 11pm with pain in my stomach,  throwing up, having a fever and blood in my urine. From the moment I got here I was treated with respect. There were some people in the waiting room it took maybe 15 min to be triaged. Then I was taken back to a room where I was seen by a Dr immediately. I don&#39;t remember his name but he sat and listened to everything I had to say regarding how I was feeling I wasn&#39;t rushed or ignored it was great. My nurses where Chris, Chelsea, and Charge nurse Rick. Saddleback memorial is extremely lucky to have such amazing people working for them. Coming in late like I did I was worried on how the staff would be because it&#39;s late and they looked busy. Within minutes of being bought to the back I knew I had nothing to be worried about after speaking with my amazing Dr. I met Chris, Rick and Chelsa all three treated me like I was a family member of theirs. Being recently diagnosed with Kidney cancer and the other symptoms I was having, these nurses let me know that I was in great hands and that they would do everything in their power to make sure I was ok. If you are in pain, and need to go to an emergency room saddleback memorial hospital is the place to go