Top Sentiments Expressed in
Top Sentiments Expressed in
Bait and switch you dont get Dr Evans you get an assistant, no exam, no sample just look diagnose leave, over booked heard good things about doctor but if this is your business they must pull your license So mad I wish I had read reviews before going, got ripped off. Submitting compliant to my insurance company. I would expect 1. Take skin scraping of something unusual 2. Do biopsy if unusual 3. Provide an explanation of benefits before leaving. Just got receipt for pre-paid co-pay. 4. Just a patient mill and money centric business so extremely disappointed.
Office is bait and switch in Laguna Niguel CA Dr Evans is too busy for patients hires tons of assistance to get billable work. Overbooked long wait times exam rooms poorly kept. Charged for exam no EOB no doctor. No exam, no labs, no anything just quick patient intake immediate co pay
For the sake of your time, money and dignity. Avoid this place like the plague. Clearly from the initial phone call to schedule an appointment feels like you would need an act from Congress to get in and through. Once in the office and after waiting an hour to be roomed you get to hear the lack of training from the front desk. Nothing is more unpleasant then hearing employees complain to one another about how miserable and awful the job is.Once roomed another 30 min passed. I asked the medical assistant how much longer before I would be seen. The MA said they are really sorry and that Dr. Evans was on a call. 52 min after already waiting in the room she decides to see me and strolls in with her side bun hair do and took 5 min to diagnose me for a rash. This appointment was a second opinion visit. The other dermatology offices had me take blood work and they took a biopsy to diagnose and she just walked in and said something completely different from the first dermatologist.Did I mention that during the 5 min of my Patient to doctor visit two different ma’s popped into the room to ask her questions on other patients on my time. 2nd red flag.Wish I would have taken the time to check this derm office reviews. Low rating and multiple one Star reviews says it all. Hope my sincere review of my own personal experience helps anyone thinking they could get quality derm care from this place.
I hope things have changed. Several years ago my wife and I went to Dr. Evans (when she was on Moulton). She was unapologetically late to the office, put my wife and I in the same examination room, and we proceeded to experience a parade of people while we were in various stages of undress. It was the most unprofessional medical appointment I’ve ever had.
I hope things have changed. Several years ago my wife and I went to Dr. Evans (when she was on Moulton). She was unapologetically late to the office, put my wife and I in the same examination room, and we proceeded to experience a parade of people while we were in various stages of undress. It was the most unprofessional medical appointment I’ve ever had.
While Dr. Evans might be a great dermatologist, money is number one priority in their business. If they don’t like your insurance, they say they’ll “call you back” to schedule an appointment that is already a few months out, and they will never actually call you! The staff are rude and unorganized. I can’t believe they hung up on me when I asked about why my appointment was pushed back from May to October! Disappointed .
While Dr. Evans might be a great dermatologist, money is number one priority in their business. If they don’t like your insurance, they say they’ll “call you back” to schedule an appointment that is already a few months out, and they will never actually call you! The staff are rude and unorganized. I can’t believe they hung up on me when I asked about why my appointment was pushed back from May to October! Disappointed .
Excellent service and outstanding office and staff! Dr Evans is a super pro and amazing at what she does
Great doctor and staff. Really take a personal interest in you.
Excellent service and outstanding office and staff! Dr Evans is a super pro and amazing at what she does
Great doctor and staff. Really take a personal interest in you.
Dr Tanya Evans and staff are a delight. This is an extremely busy practice...for good reason...they do awesome work. I have had Mohs surgery done on two occasions about 2 years apart...the stitches on my face were invisible in about 1 month and the one on my shin is virtually gone. Dr Evans demeanor is gentle and kind. It is a delight to see her - you can tell she loves her work.I was noticing the 2 bad ratings and it is a shame and uncalled for - these people don't even tell you the quality work done here - they are totally focused on the fact they they were either not up to the job or just impatient people. People come to Southern California Laser because they need GOOD WORK DONE. Well this is where you can get it.
They turn off phones early so call more than 20 minutes before closing
They turn off phones early so call more than 20 minutes before closing
Dr Tanya Evans and staff are a delight. This is an extremely busy practice...for good reason...they do awesome work. I have had Mohs surgery done on two occasions about 2 years apart...the stitches on my face were invisible in about 1 month and the one on my shin is virtually gone. Dr Evans demeanor is gentle and kind. It is a delight to see her - you can tell she loves her work.I was noticing the 2 bad ratings and it is a shame and uncalled for - these people don't even tell you the quality work done here - they are totally focused on the fact they they were either not up to the job or just impatient people. People come to Southern California Laser because they need GOOD WORK DONE. Well this is where you can get it.
Dr Tanya Evans and staff are a delight. This is an extremely busy practice...for good reason...they do awesome work. I have had Mohs surgery done on two occasions about 2 years apart...the stitches on my face were invisible in about 1 month and the one on my shin is virtually gone. Dr Evans demeanor is gentle and kind. It is a delight to see her you can tell she loves her work. I was noticing the 2 bad ratings and it is a shame and uncalled for these people dont even tell you the quality work done here they are totally focused on the fact they they were either not up to the job or just impatient people. People come to Southern California Laser because they need GOOD WORK DONE. Well this is where you can get it.
I highly recommend Dr Evans.She was knowledgable, gentle, professional and compassionate.In this day of over indulging I appreciate a doctor with above qualities.
I have been seen on numerous occasions by Dr. Evans and Dr. David Thornsberry and have no complaints at all with this busy office. They are competent and highly knowledgeable. The desk personnel used to be a little disorganized at times with so many patients being seen, but their organization is much better. So many people come to this office probably because it has been highly recommended by others. I wouldn't go anywhere else.
I have been seen on numerous occasions by Dr. Evans and Dr. David Thornsberry and have no complaints at all with this busy office. They are competent and highly knowledgeable. The desk personnel used to be a little disorganized at times with so many patients being seen, but their organization is much better. So many people come to this office probably because it has been highly recommended by others. I wouldn't go anywhere else.
I can’t say much about Dr. Evans quality but I can say my experience with her professionalism was unsatisfactory! I went once several years ago and that was enough.
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