Scott Graham's Online Review Report Card

My experience was not favorable. Had a 2:20pm appt, told to arrive 15 minutes ahead of time. I filled out all of their paperwork before I got there, so didn't have to fill out any additional information when I arrived. Got there at 2:10, checked in a massive waiting room (office handles a large group of doctors) - did not get into an office until 3pm. Intake nurse was nice and thorough, though, still didn't see the doctor until 3:25 pm. I could tell he was in a hurry - never formally introduced himself to me. We talked about my shoulder issues/surgery option and he was definitely capable and knew his stuff. However, the large size of the practice (factory approach) and lack of punctuality will have me going elsewhere, where I can get a higher level of service and not feel like I'm another CPT Billing code.

Dr. Graham is crazy smart. He is a no drama Doctor. Straight forward and to the point but gives you plenty of time to tell your story. He had a game plan and executed it perfectly. He has helped both my son and I with great results!!

Had a great experience with Dr. Graham and his staff. Dr. Graham saw us quickly and addressed all our concerns. We followed his instructions and now my son is playing Volleyball again, pain free.

Dr. Graham did a great job on a torn meniscus 2 years ago. I am back to outdoor activities. Can't say enough about his expertise and bedside manner. Barriga Bro is back in action!

I have seen Dr. Graham now for a couple of years and I like the fact that hes conservative regarding surgery. Last time I visited him was because my knee was locked up and he said I could get a cortisone injection. (Not for the locked up knee but arthritis problems) Im not good with needles in my knees. He was very patient when he saw my hesitation and offered I could come back two days later if I changed my mind. Luckily the knee unlocked with the help of the physical therapist and I didnt need it. The fact he was not pushing it and was patient was a huge plus for me.

Dr. Graham is awesome! He was so thorough and really took time to explain my knee injury. Im a trail runner and recently injured my knee while on a run. Im baffled that he would ever receive less than a 5 star review! His staff were courteous, efficient and personable as well. Im so grateful for Dr. Grahams knowledge and expertise that got me back out on tinge trials again!

Dear Dr. Graham, Choosing you as my doctor on May 19, 2020 for a really basic knee injury was the worst decision Ive ever made in my life. Youve probably forgotten about me by now, but please know that I still suffer every hour of every single day that goes by. There isnt one day that isnt miserable for me. You havent heard from me since I hand delivered my ninepage letter to you on July 8, 2020, that detailed every visit, phone call, etc. with you. It detailed me coming back to see you, and calling, INSISTING that I had a meniscus tear, telling you that my knee was buckling and that my pain was intolerable. But you kept telling me that it was only arthritis, even though you said I had no arthritis during our first visit after looking at my xrays.  I will never forget when I came back to see you on June 2. My knee was the size of a tree trunk and I couldnt bend it. My pain was unbearable and no amount of Advil and/or Tylenol would help. I was in tears, telling you that I knew something was wrong, that this wasnt arthritis like youd said. I was desperate Dr. Graham. And you were in a rush. You left and came back into the room twice. I asked you really really nicely to please read my MRI results in front of me. I asked because I had gone onto the Patient Portal myself before the appointment, because I KNEW something HAD to be wrong, or missed. And I was pretty sure Id found it. You agreed to go over the results with me, and read through it then paused when you got to the part that said DEVELOPING horizontal cleavage plane tear... lateral meniscus.  Why did you pause like that? Then you told me that MRIs were like art and that everyone interpreted them differently.  I was like ????? then you said strongly YOU DO NOT HAVE A MENISCUS TEAR. It sure seemed like you were definitely getting tired of me insisting that I did. You told me You have arthritis.  Deal with it the same way everyone with arthritis deals with it. I was broken. And I KNEW you HAD to be wrong. So I found another doctor. And you were wrong. The MRI was right. It wasnt art. But by the time I spent trying to convince you, my doctor, the damage was already done. My meniscus was obliterated. Literally torn to pieces, from the root. Im going to attach surgery photos for you. There were pieces on both sides of my knee. Even some completely outside of my knee visible and palpable under my skin. Thats why it hurt so much. Thats why I couldnt walk without my knee buckling. Thats why I kept coming back.  Why didnt you listen to me? How could you have missed this?  I chose you because youre a Knee Specialist, Board Certified in Orthopaedic Surgery AND Orthopedic Sports Medicine. Your website boasts all sorts of other Top Doctor awards. How/why did you miss this?This was fixable. I was DEVELOPING a tear. That was fixable. Now my meniscus is COMPLETELY GONE. I had to have a meniscectomy on July 1. Thank God I found the other doctor who knew what was wrong the minute he saw my xray. He couldnt BELIEVE youd missed it. I wont say any more than that. Now I need a partial knee replacement. My life is miserable, like I said above. Every hour of every day. It DIDNT have to be this way. I cant walk without a painful limp, I cant even walk a decent distance without being in so much pain that I cant even walk anymore. Christmas shopping with my kids at Irvine Spectrum? Not possible. I cant walk that far. Because of you. I live in two story home. Im in pain EVERY SINGLE STEP EVERY SINGLE TIME I go up my stairs. Every single time I come down, I have to put both feet on each step because I cant bend my knee without terrible pain. I cant get up from the toilet without holding onto the wall. I cant go ANYWHERE where I need to walk. Even a lengthy trip to Target is too much. Because of you. MY POOR FAMILY. Everything I cant do anymore, THEY have to do. My knee buckles and KILLS me all the time. My kids are embarrassed. Why did you do this to me?  This isnt fair.  Its not fair.My story goes on... I just dont have time to keep writing now.  I havent even started talking about what horrible bedside manner you have and your ego being larger than the size of our state. Pretty ironic given how horrible your care is. I am ruined forever because of you. So is my family. How am I supposed to go on from here? Im terrified to have a partial knee replacement, as I should be. And it would cost us thousands of dollars. But my life is ruined without one. Ask anyone Ive always been a bouncy, super happy, energetic, fun, active lady, accomplished entrepreneur, volunteer, soccer mom, Girl Scout leader, etc. Now I feel useless. I cant do anything. Im angry all the time because Im in pain. Im frustrated. Im depressed. I TRUSTED YOU and begged you over and over to please help me.You never even bothered replying to my letter.

He told me that he would not walk again, he treated me very inattentively and rudely. I went to another doctor and he helped me a lot and today (a year later) I can walk.

Once again I can not thank Dr Graham enough for helping with arranging my sons surgery. Complete torn bicep tendon, he ordered mri referred us to Dr Patel the hand surgeon in the office and surgery was done in 5 days which was crucial to getting the best results . He helped us with the financial department and a discount since I paid cash for the surgery. He is a to the point Doctor which I prefer , I recommend Him in a heart beat

I have a lot of respect for Dr Graham. Ive been a patient  of his twice and have had great outcomes! Hes got a good bed side manner, explains what to expect during surgery or follow ups. I highly recommend him for you orthopedic problems.