Top Sentiments Expressed in
Top Sentiments Expressed in
Update: Dr. Mikhail completely misdiagnosed me and placed me on meds I did not need for months that I had to ween off of. I FINALLY received an accurate diagnosis. Thank you Dr. Mikhail for misdiagnosing me and giving me the chance to find a doctor who practices medicine accurately.
Loved my first experience:) she checked everything and made me feel comfortable. I send my boys and she had her husband checked them! They had a good experience as well!
Dr. Mikhail is my Primary, love her, she is attentive, and thoughtful, easy to talk too.Office staff is friendly, and helpful also.
Dr. Mikhail and her staff are some of the least professional and unethical medical staff we've ever come in contact with. They're poorly organized (we scheduled vaccinations for our 4 year old who is terrified of shots...when we arrived to our appointment, they informed is that they ""ran out" of one of the vaccines, so we'd have to come back to get the final one ""whenever we get them".) Her office staff is extremely rude and unprofessional. They've lost documents we needed filled out on several occasions, mixed up appointments, loudly gossip with patients in the waiting room, and today even refused to fill out our daughter's medical history so we can register her for school. They claim we were "terminated as patients" for complaining about the missing vaccine..but that was never expressed to us at any point. While it's true, we immediately changed our primary care physician following the vaccination debacle, the kids haven't even seen the new doctor yet..so how is she supposed to know our medical history, or even have access to our records since doctor Mikhail's offIce never got around to sending our records to the new doctor? There are plenty of other reasons I do not recommend Doctor Mikhail, but those are more due to her personality and style of practice, so I won't bother mentioning them here. There are plenty of other highly rated doctors in area, so I suggest doing a little research before making an appointment here.
Staff is very friendly and will always call back when a message is left. Doctor Marianne listens to your concerns and is very attentive. They will try their best to get you in with short notice.
Dr. Mikhail has been my doctor for a couple of years now. She makes me feel comfortable and takes the time to listen to my concerns. If I need to see a specialist, she refers me right away so I can get an authorization as soon as possible. The front office staff and medical assistants are very nice and helpful. They usually get you in to see the doctor not long after you sign in at the counter, but there have been times when I've waited more than I would've liked in the room waiting for the doctor to come in. I'm guessing Dr. Mikhail's giving her full attention to the patients before me and the patient after me is having to wait until I get Dr. Mikhail to answer all my questions. She never makes me feel rushed and is very kind and patient. Dr. Mikhail is awesome and I'm happy I found her!!
I have had Dr. Mikhail as my Primary Care Physician for a couple of years now, and i haven't looked back. When you find a Doctor who actually tries to solve your health issues without necessarily throwing a bunch of medication at you and sending you on your way, you keep them. She genuinely wants to see you at your healthiest and happiest. I have had a chronic, ongoing health issue that may have several causes. Instead of providing me with a prescription that will relieve my symptoms but not my issue, she is working with me to find the root of the problem and provide me long term results. Her staff is also very friendly, it caught me off guard to read the negative comments in regard to their professionalism and attitude. I especially enjoy Isella. She is always so sweet and helpful. They have always accommodated me when I needed to see my Doctor urgently, squeezing me in when they can, even on the shortest of notices. I think sometimes when people don't hear the answers they want, they decide the staff is rude or unhelpful, instead of taking it at face value and understanding you can't always have it your way. In conclusion, my overall experience is why i rate Dr. Mikhail and her staff with 5 stars. She deserves 5 stars on her own, but her staff contributes to the overall loveliness of the experience. Do give her a try, and do not let appointment snobs ruin your chance at a great Primary Care Physician!
I finally found the right doctor. Dr.Mikhail is the best. She answered all my questions and is very detailed. I've had a few primary care doctors before her and she's the only one that makes me feel at ease. There's nothing else to say. Love her!
Very friendly staffDr Mikhail is thorough, efficient, gives her complete attention with questions and concerns, provides information n education, very pro active with my care and preventative measures to insure my cont good health.
I moved out here in October of last year and for a while, I had horrible chest pain. I was previously going to USC keck for my symptoms but no progress was done. Anyway, I ended up with a bad cold this winter and since I didnt want to make the drive to los angeles, I researched PCP in my area. My insurance recommended Dr Mikhail, so I took the chance. She listened to my concerns and asked me questions to see what was happening, besides my horrible cold. 6 months later, we found out my problem and we are tackling it together. Along with her amazing staff. I'm very pleased with her concerns and her empathy. This will definitely be my PCP for a very long time. Thank you doctor, for helping me out!
My family had our first visits with Dr. Mikhail and the first appointments were good. She listened to our concerns and answered all our questions and we didn't feel rushed. We will be getting all our blood work done soon and will be headed back to address any concerns or issues. The ladies at the front desk were kind and informative and knew what they were doing. I will update my review after our 2nd visit.
First off this office is definitely a goldmine in the rust. The girls up front Esella and Alex are super at customer service and made me feel super welcomed at my first-time patient appointment.The wait wasn't long and once I met my new doctor I felt relieved and comfortable. Dr.Mikhail she is so sweet and got to know me as a patient so I definitely will keep her as my primary. I didn't feel rushed at all, she was extremely attentive to listening on what I have to say. She also goes as far as to suggesting and recommending things. I found my new primary doctor and it's so convenient right by my house.Tip: I would fax over paper work if you're a new patient to help out the staff and overall help yourself for a speedy check in
I am very picky about my doctors and originally wanted one who spoke Spanish, but after coming here for the first time I can honestly say, Dr. Mikhail is the best! I have only been going to her for a short period of time as I recently found her but I have not had any complaints. She's very thorough and I never feel rushed when asking questions. I usually speak with Isela at the front desk and she's always very friendly and helpful. Nice and clean office too. I've recommended Dr. Mikhail to my co-workers and now 3 of them have changed their primary physician. You should too!
I love dr Mikhail, don't like the long waits when I call.
I am floored by how rude the receptionist was to me.I went to this doctor as a new patient with several symptoms, and unbeknownst to me, the entire visit was billed as a physical. The fact that I wasn't aware that this was a physical and I was not warned by the amount of blood tests that I *thought* were being done for my symptoms, I ended up with a lab bill that was nearly $1,500. When I called the office about it, the receptionist gave me nothing but attitude. She made a snarky comment about how I should have known better and that I willingly agreed to these tests. I only agreed because I was experiencing symptoms. The receptionist then went on to say that she saw no notes about my symptoms, basically accusing me of lying. I've dealt with rude receptionists before, but this takes the cake. I hung up the phone crying.The doctor herself is attentive and has good bedside manner, but I'm never going back.
Dr Mikhail is very knowledgeable , sweet , excellent bedside manner and a great listener. I think I found my primary care physician now.
Tl;DR Dr. Mikhail is great and her staff is friendly and efficient.I always hear horror stories of long wait times and rude doctors who are constantly in a rush to get you out. I came prepared with my laptop and phone fully charged, expecting the worst. However, my experience with Dr. Mikhail and her staff was the complete opposite. I came in for routine screening and a couple of additional requests. I made sure to inform the staff of these requests prior to seeing the doctor. When the doctor walked in she knew just what I was there for and what questions to ask to help with diagnosis. I think this is were a lot of doctors and patients become frustrated, because patients wait until they see the doctor to communicate additional requests. Dr. Mikhail made sure to efficiently and thoroughly examine me, and asked if there were any additional concerns that I might have forgotten to mention. I had not, and i was sent on my way to the lab for additional screening (needed for my additional requests) and a prescription. My total time at the office was about an hour. I think this is very good, especially considering I was a first time patient.
Went through Zocdoc to find Dr. Mikhail and make an appointment. She is a great doctor. Listens to you intently and is kind and informative. The staff at the office is also very thorough and kind as well. I really appreciated my experience there and will be coming again for any medical needs.
My appointment was at 11:15pm, and the doctor didn't see me till 11:40pm. Already on a bad note. This is all I have to say and I'm keeping it short. Never have I had to pay someone to fill out a form. Your getting money from my visit so why do I have to pay you additional fees to fill out a form ? I was out of words but didn't want to be rude because the form I had given her had been filled before by another doctor who is out of practice and he didn't charge any fees at all. Each doctor does their own way of things. I understand. But I hate how some doctors will do anything to make a quick buck. I will not be returning. If you think I'm going to pay you to fill out any medical forms then I don't want that type of doctor. I want a doctor who actually cares. I wouldn't recommend.
This doctor has great bed side manner and is courteous. I had an appointment and had to wait for an hour. I am told this is not normal, so I will give it another shot to see if they are always behind. But the doctor was awesome.
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