Richard Allen's Online Review Report Card

You can make an appointment and see a great Dr. within a week or so, just don’t get sick you’re on your own. The last three times I’ve called with a very sick child or for myself for that matter, they have no available appointments for days. Great Dr.’s office As long as you don’t need a Dr. right away.

By far the worst medical service I ever seen provided. Entire doctor office cares nothing about patient care except getting extra money from you or insurance company anyway it can. They almost never answer phone return messages faxes or any inquiries whatsoever. Every month have problems with them not refilling my medications on time or correct dosages. Run out of blood pressure and insulin every month with no concern to my health whatsoever. Every month have to personally drive over there at least once after having none of my calls or messages returned. Then after talking to nurse or Dr who assures me they will send my prescriptions over right away it usually takes 2-7 days of me going back and forth from pharmacy to Dr office trying to get filled. The pharmacy will fax and call them multiple times everyday to no response from Dr office. After making multiple trips over multiple days my prescriptions will be filled with almost everytime the wrong dosages with no re fills. Im currently on 7 medicationd which they make me make 7 individual appointments to get each one prescribed so they can charge me for the most visits as possible. They leave me without vital medications to my health for days at a time every month with no regard to my personal health or safety. I will be reporting office to the medical board. There are countless other problems with all drs at this practice I just dont have time to right a novel about them. If this wasn't the only office my medical referred me too I would go anywhere else. This office is a travesty to the medical profession and all drs nurses and staff should be ashamed. I would suggest no one to book appointment here unless you have a death wish.

If only Dr. Allen practiced ANYWHERE else. That office is a zoo and a total joke. It's hard to write a decent review for fear that people will go to that office. Dr. Allen is great. Kind, compassionate, if a little soft-spoken for what I prefer in my healthcare provider but a good doctor. But please, as long as he is practicing at AV Pediatrics, Family.... whatever it's called, do yourself a favor and pick someone else. They are awful. Appointment times mean nothing. Our entire family were patients for probably 4 or so years (maybe longer) and never once in that time did we wait less than an hour for an appointment. And billing- oh my goodness- that was a hot mess! They just want you to pay cash. Didn't matter if you have insurance. So pray Dr. Allen goes someplace else. I'd go see him again.

If only Dr. Allen practiced ANYWHERE else. That office is a zoo and a total joke. It's hard to write a decent review for fear that people will go to that office. Dr. Allen is great. Kind, compassionate, if a little soft-spoken for what I prefer in my healthcare provider but a good doctor. But please, as long as he is practicing at AV Pediatrics, Family.... whatever it's called, do yourself a favor and pick someone else. They are awful. Appointment times mean nothing. Our entire family were patients for probably 4 or so years (maybe longer) and never once in that time did we wait less than an hour for an appointment. And billing- oh my goodness- that was a hot mess! They just want you to pay cash. Didn't matter if you have insurance. So pray Dr. Allen goes someplace else. I'd go see him again.

This place sucks!!! Worst service ever! Waited an hour just for lab results with an appointment. The last visit was just as bad!

This place sucks!!! Worst service ever! Waited an hour just for lab results with an appointment. The last visit was just as bad!

This place sucks!!! Worst service ever! Waited an hour just for lab results with an appointment. The last visit was just as bad!

They are not courteous of the patients time , waited an hour and a half to be called then another 20 mins to be seen .

Dee Dee is amazing!!

Dee Dee is amazing!!