City Of Angels Dermatology's Online Review Report Card
City Of Angels Dermatology
3.5
Average Star Rating
49
Total Reviews
4
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
City of Angels Dermatology received 61.2% positive feedback, with patients praising the doctors' exceptional care, compassion, and the professional staff. However, 38.8% of the feedback was negative, primarily citing poor communication, long waits, and unorganized administration. Overall, the practice offers excellent dermatological care but could improve time management and communication efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of City Of Angels Dermatology's Reviews
Best Dermatologist I ever have been to ! Always gives samples and helps take care of my skin. I have been coming here for years.
Dr. Billips and her staff are knowledgeable, kind, friendly and so patient. I was referred to her by a good friend of mine that has been seeing her since he was a baby. I've yet to meet a dermatologist who truly cares so much, regardless of the time that has lapsed since the last appointment. Even if it compromises her schedule and day, she takes the necessary time with each patient to ensure they feel good about themselves, leaving and knowing what they need. There's a reason why it's called City of Angels Dermatology, and I now know that's not because it's located here in Los Angeles. Quite fitting though, as she is an actual angel, and that goes for everyone on her staff... I went to the Beverly Hills location, she also has location in Long Beach! I am so grateful to have such a genuinely honest and compassionate medical professional on my team. if you want/need a dermatologist that is someone who genuinely just wants to help ensure the health of your skin (from scalp to toe) is taken care of, go see her, you will be SO happy you did.
I would like to express my sincere appreciation for the exceptional care and expertise that Dr. Mavis has provided over the past two years. From my very first visit, she has demonstrated impressive knowledge and compassion. I am incredibly greatful to have such a skilled and caring dermatologist. Thank you, Dr. Mavis!
This was the absolute worst doctor appointment process I've ever experienced. After arriving early prior to my scheduled appointment, so I could fill out any required new patient paperwork. I was informed that I should have filled-out the registration form they emailed to me prior to coming in. I stated that I had just made the appointment a few days ago and since then I misplaced my phone, so I wasn't able to fill out the online form. I was told they could see I had clicked on the email 22 minutes ago and that I needed to fill that out online. I told the receptionist I had checked the email on my house computer to get the address so I wouldn't be late. I asked, why was any of this relevant? Because I'm here now, early and there is plenty of time to fill out whatever paperwork is necessary prior to my 8am appointment. There was no one else waiting in the office. So before asking to see my blue cross/blue shield insurance card or any form of ID, they wanted to have my credit card so they could permanently put that information in their data files. When I pointed out the irregularity of this and protested, I was told it was the only way to be able to see the doctor. Something seemed shady about all of this, so I told them to have a great day and I left. I've never experienced anything like this before in the medical profession, is this a common practice now?
I have been coming to the city of Angeles dermatology for a while now, and I have to say that the comfort I feel in this doctor’s office is unmatched. I never feel weird opening up with anything regarding my skin and I am always met with such positivity. The doctor, Mavis Bellips and the assistants especially Michelle have been so helpful and kind. I love this dermatology office and recommend you give it a try for if you are in need of a dermatologist. Anyone who has sensitive skin knows that it is scary to find good products, this place has great samples and the doctor will work with you to find a product that is best for you! My skin feels good and looks amazing.
Dr. Mavis Billips, M.D., MPH, and her staff are superb! From the moment you enter the door to the time you leave. Very responsive to questions. Dr. Mavis saw me within minutes and was very personable, asking questions to provide the best care. Due to my hair loss, I received excellent care, and she explained my care plan, provided a prescription and scheduled a follow-up appt. Fast forward to my second appointment within the past 5 weeks, which showed growth in the area. I highly recommend Dr. Mavis Billips and her team for your Dermatology needs.
Michelle the Medical Assistant was so nice and courteous, and Dr. Mavis Billips was so sweet and gentle, she made me feel so at ease in treating my skin issues. I so so adore her, highly recommended Thank you so much Dr. Billips. Adelmo Fabian Happy Patient
Every time I leave Dr. Billups Office, I feel respected and valued. Dr. Billups always takes time to understand my concerns and all treatments she has prescribed have worked perfectly. I am extremely grateful for her and her staff!
Dr. Billips is so kind and knowledgable. She gives you a thorough description of her diagnosis and care plan. Her office staff is also very friendly and helpful.
Dr. Billips is the best dermatologist around. She noticed a squamous cell growth that no one had ever noticed. She is so kind and thorough. I would
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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