Ellen Amador, DO's Online Review Report Card

I agree with most everyone statements. Doctor Amador is GREAT! For both myself and my son - Best Doctor Ever! Staff throughout the years have grown to be very rude! I was with Doctor Manos office since the 90s whereas staff went from very friendly and professional to very rude. I wish Doctor Amador had her own practice in another office.

This one star is for the front office receptionist. She is extremely rude. Dr. Amador is absolutely amazing! If you can avoid talking to the receptionists then you're golden. Probably the best doctor I've ever had.

Front office was extremely rude. Tried to tell me that all doctors are unable to see a patient within a month, sometimes up to 6 months. If your primary care doctor can’t see you within 2 weeks they have an issue.

Very safe, professional, and done in a reasonable amount of time.Dr. Amador and front staff all follow COVID mask guidelines. She is professional in every interaction. Speaks mostly business, but is personable and seeks to understand you and your situation. I’m in and out, not feeling like I spent too much time in the lobby.

I’ve been taking a controlled substance for six years and switched to Dr.Amador because I moved. She’s the first doctor that required me to visit her monthly just to pick up my prescription. That would be fine… if her appointments didn’t waste so much of my time. Dr.Amador is consistently 30-45 minutes late. One time, I popped my head out to mention that I’ve been sitting in the room for 45 minutes and the staff looked at me almost offended for having the audacity to say that. They told me that Dr.Amador is always expected to run 30+ minutes late. So if I have a 1:30 appointment with her, I can expect not to see her until 2:00-2:15. My appointments with her are only 10 minutes so you’ll have to understand why I’m a little irritated as to why I have to arrive 15 minutes early and sit around in silence for a total of 50ish minutes just to have a 10 minute conversation. She’s always very “lively” so I can overhear her other client’s issues whenever she talks to them. She always laughs a lot, sometimes I can’t make out what she’s saying because she’s laughing. Usually, this is a delightful thing but sometimes I feel like it’s hard to talk because she’s always talking over me or laughing before I can finish my sentence. I don’t really feel heard with her, to be honest. I’ve never had to pay a $40 copay every month just to get my meds and I’m currently looking for a new provider just so I can save time and money.

I’ve been taking a controlled substance for six years and switched to Dr.Amador because I moved. She’s the first doctor that required me to visit her monthly just to pick up my prescription. That would be fine… if her appointments didn’t waste so much of my time. Dr.Amador is consistently 30-45 minutes late. One time, I popped my head out to mention that I’ve been sitting in the room for 45 minutes and the staff looked at me almost offended for having the audacity to say that. They told me that Dr.Amador is always expected to run 30+ minutes late. So if I have a 1:30 appointment with her, I can expect not to see her until 2:00-2:15. My appointments with her are only 10 minutes so you’ll have to understand why I’m a little irritated as to why I have to arrive 15 minutes early and sit around in silence for a total of 50ish minutes just to have a 10 minute conversation. She’s always very “lively” so I can overhear her other client’s issues whenever she talks to them. She always laughs a lot, sometimes I can’t make out what she’s saying because she’s laughing. Usually, this is a delightful thing but sometimes I feel like it’s hard to talk because she’s always talking over me or laughing before I can finish my sentence. I don’t really feel heard with her, to be honest. I’ve never had to pay a $40 copay every month just to get my meds and I’m currently looking for a new provider just so I can save time and money.

Awesome de, very personable, attentive. The front office staff are wonderful as well. They've gone out of their way to get my questions answered any time of day. Always return calls, follow up and resolve issues timely. I absolutely adore the doctors and especially the front office staff!super sweet, and professional always!

This one star is for the front office receptionist. She is extremely rude. Dr. Amador is absolutely amazing! If you can avoid talking to her then you're golden.

Awesome de, very personable, attentive. The front office staff are wonderful as well. They've gone out of their way to get my questions answered any time of day. Always return calls, follow up and resolve issues timely. I absolutely adore the doctors and especially the front office staff!super sweet, and professional always!

Awesome de, very personable, attentive. The front office staff are wonderful as well. They've gone out of their way to get my questions answered any time of day. Always return calls, follow up and resolve issues timely. I absolutely adore the doctors and especially the front office staff!super sweet, and professional always!

Laughed hysterically while I was upset and expressing my concerns. She kept talking over me and wouldn't let me finish a sentence. I didn't even get to voice all of the concerns I had and got pushed out the door.

Laughed hysterically while I was upset and expressing my concerns. She kept talking over me and wouldn't let me finish a sentence. I didn't even get to voice all of the concerns I had and got pushed out the door.

Laughed hysterically while I was upset and expressing my concerns. She kept talking over me and wouldn't let me finish a sentence. I didn't even get to voice all of the concerns I had and got pushed out the door.

The doctor is actually great and super attentive! It’s the front office and it’s management that I’m rating poorly! The office staff needs training in customer service, truth telling and efficiency. They wasted my appointment time and the month long wait that I did for the appointment. Utterly disgusted!

I never had problems, the front ladies are very nice, sometimes like everybody we have some stress, but they are nice all the time.

Doctor was nice and helped a lot. She was useless when it comes to reprimanding her staff for unprofessional behavior. They lake 2 hour lunches and don’t answer the phone or change the voicemail to the correct lunch break time.The manager was also rude and talked over me when I was sharing a complaint. I think it was Brenda or Rosie, I’m at not sure. They need a new staff or better training. So happy I found a better doctor 🙂.

I love her, she is extremely nice and honest.

I love her, she is extremely nice and honest.

Doctor was nice and helped a lot. She was useless when it comes to reprimanding her staff for unprofessional behavior. They lake 2 hour lunches and don’t answer the phone or change the voicemail to the correct lunch break time.The manager was also rude and talked over me when I was sharing a complaint. I think it was Brenda or Rosie, I’m at not sure. They need a new staff or better training. So happy I found a better doctor 🙂.

Doctor was nice and helped a lot. She was useless when it comes to reprimanding her staff for unprofessional behavior. They lake 2 hour lunches and don’t answer the phone or change the voicemail to the correct lunch break time.The manager was also rude and talked over me when I was sharing a complaint. I think it was Brenda or Rosie, I’m at not sure. They need a new staff or better training. So happy I found a better doctor 🙂.