Top Sentiments Expressed in
Top Sentiments Expressed in
My youngest child is now 13 but Dr. Franklin is still one of my favorite humans. She helped me bring my most important treasures into this world safe and sound, she also made me feel like I had the best advocate on my side. Wonderful calm demeanor and very friendly.
That receptionist gotta go , definitely rude .... I wanted to switch my doctor but I guess I cant for some odd reason . She is definitely making Julie Franklin office looks bad . Rude rude rude not a good look !
Dr Franklin gave birth to both my children. One c section and one VBAC. Both times she showed she was skilled in deliveries. The great thing about dr Franklin is her calmness and patience. She is great at what she does. I enjoyed visiting her each appt and also knowing she would be the one delivering my baby. I was bummed to find out she is no longer practicing when I called in January to schedule an appointment. Even now I am learning what a rarity it is to have the doctor who cares for your through your prenatal appointments to actually be the one who delivers your baby.
The first sign Dr. Franklin wasnt the right choice was that it was difficult for my wife and I to connect with her. She never remembered anything about my wife from visit to visit, not even the medication that she herself had prescribed. How hard is it to read a chart to avoid asking the same questions every visit and make it seem like you care? My wife was willing to overlook that for the duration of her pregnancy until Dr. Franklin started ordering extra tests without explaining why they were necessary. My wife is a nurse practitioner and, while her specialty is not the OB field, she looked for reputable research regarding the testing and was not able to find any. When my wife mentioned that and asked for further explanation, Dr. Franklin was not able to provide it. The final straw was Dr. Franklin having the gall to tell me and my wife wed feel bad if we didnt do the testing and then something happened to the baby. Im not the type to get mad easily, but I was so pissed when she said that. First of all, thats simply not a nice thing to say. Secondly, its not like the extra testing would prevent the common complications associated with my wifes condition. My wife after that chose to seek another provider for the rest of her pregnancy. Thats a decision I suspect we will not regret.
Dr. Franklin is a great doctor. She is caring and thorough. She shares a genuine concern at each visit. She is engaged and a great person. Each visit is always a learning experience. I am lucky to have Dr Franklin as my doctor.
Dr Franklin was my OBGYN and helped me give birth to both of my boys. She was amazing throughout the whole process and she really helped me through the ups and downs. I still have my yearly check ups with her every year! Thank you for helping become a mom!
Dr. Franklin is the only OBGYN that I trust. I live close to 2 hrs away and I still make the drive to see her. She is calm, patient, kind and intelligent. I have recommended her to all my friends and they to are very satisfied with her services.
Ive been seeing Dr. Franklin for over 16 years. She delivered both my kids (ages 15 & 12). I appreciate her gentle demeanor. Shes always listened to any concerns and handles my needs professionally. Although I only see her annually now, she always remembers me, and my family.
I really loved seeing Dr Franklin and her staff. The office is cute and updated and feels female friendly. Everyone that I spoke with was very polite! The front desk was courteous and calm and my nurse was sweet and soft spoken and made me feel very at ease. Dr. Franklin is kind and straight forward. Im happy I found an OBGYN in my area!
Dr. franklin delivered all of my children at Long Beach Memorial. She has aways shown the utmost professionalism to me. She doesnt fill you with information that doesnt pertain to you and she always maintains a calm and relaxed attitude so you never feel nervous or anxious. When I went into labor in the dead of night Dr. Franklin was not on call and insisted on coming in to deliver my child. If youre looking for a well educated professional to use for all of your female needs I highly recommend Dr. Franklin.
Quick responses to MyChart, in my experience. Test results also available in MyChart. Staff often fits me in for same day appointments when needed.
Dr. Franklin has been completely unresponsive for over a month. No one from the office has called me back. I was actually concerned that she or a family member might be ill because initially she was very good. I liked her calm demeanor. After prescribing a medication that states there should be regular follow up with your doctor I became concerned that nothing had been scheduled. I have called and left 6 or more messages for she or her assistant to call me back. I have sent half a dozen my chart emails and no response. Initially she would respond within 48 hours. Im not sure what has happened but a little communication goes a long way. If you need more than an annual this may not be the doctor for you. Best wishes Dr. Franklin.
If youre looking for a Doctor and front office staff who GENUINELY CARES then this may not be the place for you. The receptionist was beyond RUDE! Cutting me off and then hanging up on me as Im mid sentence thanking her for her Help!? What a joke! Hire a new front office team that truly cares about helping others. Youre in the medical field to care for others not to judge and disrespectfully demean individuals who are paying cash and PPO insurance plans to your office. Dr Franklin... Never had exact answers for us, everything she responded was with everything looks great and fine. She would forget simple things like our due date, how far along we are, etc. Dont Doctors read charts anymore prior to meeting with their patients? If everythings great and fine why am I getting letters from the Dept of Health saying my screening tests were incomplete due to my doctors office and to contact my doctors office? So what happens when I contact Dr Franklin.... She doesnt even recall sending me to take my first trimester screening. Hello, you ordered it and I went next door to Quest immediately after my appt with Dr Frankin to take it. I understand she has many patients, Im not a doctor but shouldnt she still follow through and read my charts thoroughly before I come in?Im so frustrated by the way Ive been treated both by Dr Franklin and her front desk team. To the front desk and Dr. Franklin the medical field was designed to help those in need, please dont make me or others feel like just a number.
Im chocked to see the poor ratings for Dr Franklin. She has been my gyn for some 3 years and helped me through a scare when something came up on my mammogram. I feel that she listens and is efficient in her work. I will recommend her to anyone who is looking for a great female gyn in Long Beach.
The doctors office has been grossly unresponsive to phone calls and my chart emails. We have called over 10 times over the course of about 2 months and still have not been given information on a blood test result. Memorial Hospital customer service and our new doctors office have also reported not being about to get a hold of the doctor or her staff.
The worst doctor and receptionist in my life!!The receptionist Rachael never never answer the phone and never get back to me.Dr. Franklin doesnt care about her patients. She doesnt listen anything, always looks so tired.Dont let any lab to send your test result.Dr. Franklin NEVER give you the result.She is lazy to call you.
The doctors office has been grossly unresponsive to phone calls and my chart emails. We have called over 10 times over the course of about 2 months and still have not been given information on a blood test result. Memorial Hospital customer service and our new doctors office have also reported not being able to get a hold of the doctor or her staff. At the time of this review, we are still in the process of trying to get genetic blood tests results back.
Well I cant say Dr. Franklin is good or bad, since I couldnt even set up an appointment. Administratively her office is slow and inefficient. The staff does not seem to be concerned about the patients time. I called in on Wednesday, as my coworker referred me. Once on the phone I was asked a bunch of questions, then she kept putting me on hold. Well after 20 minutes of waiting, someone came on and said..Sorry our network is down give me your number and we will call you once its back on. Well it is now Friday and I have not received a call.
I am shocked by the bad reviews for Dr Franklin. Ive had some pretty painful and chronic gynecological issues, and I tried many abrupt, uncaring doctors before I was referred to her. She is kind, funny, attentive, and caring. Once I was having such bad pain and was getting the run around from her staff, after I notified Dr F she made a house call because she was so concerned about me having to drive in that condition. When it was time for my daughter to go to the gynecologist, there was no question as to where I would take her. I think for a mom, there is no higher praise than entrusting my daughter to Dr Franklin for her first exam. My only concern is that shell retire and Ill have to search for a new gynecologist!
Dr. Franklin does not seem like she enjoys her job. Her bedside manner is very unconcerned. She asked few questions, when I had numerous concerns. She did not warn me prior to inserting the speculum for my examination, which caught me off guard and made me want to get out of the office asap. I would not recommend her as a gynecologist.
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