Loida Constantino, Md's Online Review Report Card

The staff is nice enough but I don’t have faith in Dr. Constantino. I told her about my persistent and constant hip pain, which felt muscular. She offered an X-ray. I declined and later called to request an MRI. I received an approval letter in the mail a couple of weeks later. After getting my MRI, there were some distressing results. Dr. Constantino’s office only recommended I “manage the pain” by continuing physical therapy. When I said I don’t want to manage the pain, I want to fix the problem, the receptionist hung up on me after telling me she’d have to ask the doctor. When I called back, “Doctor” Constantino was “not in the office” that day. Oh sure. The audacity of a medical office to only offer a band aid and not the cure, then to hang up on me. I wouldn’t go here unless it were the only option.

She takes the time to listen when speaking to her.

If you are looking for a doctor who cares about you as a patient, Dr Constantino is not the doctor for you. I’ve never experienced a doctor who cares so little.

Terrible Experience If you are looking for a doctor who cares about you as a patient, Dr Constantino is not the doctor for you. I’ve never experienced a doctor who cares so little.

so horrible. i need a new primary care dr. so i wanted to try this one. my appointment was at 2:00 today. yesterday at 3:30 pm they left me a voice mail to confirm my appointment. never asked me to call back, never told me anything about payment, just said call us back if you want to cancel. at 1:30 today i was on my way. they call me to tell me the co-pay is $80, but it's cash only. i tell them i don't have a cash or a check only my card and they are calling me 30 minutes before the appointment. i started work at 5 am so i could leave early to go to this appointment. this front desk person tells me that i have to pay in cash or check today. i explain i don't have time to go back home and get the method of payment they are asking for but they won't budge. when i say they have given me 30 minutes notice, she says she left this information on the voice mail. this was not the case. the person calling never apologized, just made excuses. i wished her a good day and hung up. after reading that the majority of the reviews tell stories of awful experiences, i'm glad i didn't go and won't be going ever.

The Doctor is very nice but her assistant so rude. When you call the office her tone of her voice,when you talked to her so unprofessional. She calls me or my husband for lab results always make a comment about our diets... which is ok but her tone irritates me. I'll talk to my doctor about her.

I wonder if the "doctor" ever got her degree in MD. She also gets very agitated when you ask her what she is asking though she speaks in a VERY heavy accent. Her staff is great and that's all you'd get.

i would give this DR no stars if I could. but she gets the 1star for her staff that was great with scheduling. My son is disabled, he is becoming of age, his pediatrician gave me a list of DR due to he will need an adult one. I googled the DR and found DR Loida Constantine to be affiliated with Memorial, so that was a big plus for me. so I scheduled 1st appointment 2nd and 3rd they all had to be canceled due to covid. then finally February 11,2021 we made it to her office. I showed up with all his med records, my court documents that I have conservatorship, anything and everything she needed was in my hand. i provided all of it to the receptionist, she placed it in his chart. when my son and i got called to the room, the RN asked was there a reason we are there. i said yes, my son is an adult now and his pediatrician gave me a list and DR Constantine is on it, so I'm trying to establish a r for him in his adulthood, she said ok. DR Constantine walks in, looks at the first few pages of the court documents and ask what is this? So I explained same thing that I explained to receptionist and RN, she looked at my son and said I don't think I am a good fit for him! I said why? she said you may be more comfortable with a male. I said are you kidding me? Are you saying you are not comfortable with seeing my son? she said well I not sure what you need? i don't think i can help! I responded. WHAT I told you my son can not see his pediatrician anymore he needs an adult DR but its fine, i don't want you as his dr, you where a waste of our time. I will notify dr lee to not ever refer anyone to your cheap apartment looking clinic, and I grabbed all my records and my son and walked out. I am not sure what her problem was with my son and I don't care. she was out of line! Maybe she does not like disabled people! not sure do not take your family there.

i would give this DR no stars if I could. but she gets the 1star for her staff that was great with scheduling. My son is disabled, he is becoming of age, his pediatrician gave me a list of DR due to he will need an adult one. I googled the DR and found DR Loida Constantine to be affiliated with Memorial, so that was a big plus for me. so I scheduled 1st appointment 2nd and 3rd they all had to be canceled due to covid. then finally February 11,2021 we made it to her office. I showed up with all his med records, my court documents that I have conservatorship, anything and everything she needed was in my hand. i provided all of it to the receptionist, she placed it in his chart. when my son and i got called to the room, the RN asked was there a reason we are there. i said yes, my son is an adult now and his pediatrician gave me a list and DR Constantine is on it, so I'm trying to establish a r for him in his adulthood, she said ok. DR Constantine walks in, looks at the first few pages of the court documents and ask what is this? So I explained same thing that I explained to receptionist and RN, she looked at my son and said I don't think I am a good fit for him! I said why? she said you may be more comfortable with a male. I said are you kidding me? Are you saying you are not comfortable with seeing my son? she said well I not sure what you need? i don't think i can help! I responded. WHAT I told you my son can not see his pediatrician anymore he needs an adult DR but its fine, i don't want you as his dr you where a waste of our time. i will notify dr lee to not ever refer anyone to your cheap apartment looking clinic, and I grabbed all my records and my son and walked out. i am not sure what her problem was with my son and i don't care. she was out of line! DO NOT TAKE YOUR FAMILY MEMBERS THERE. i do not recommend her.

I only had her as my Doctor for a short time, I had to move. But she really cares about her patients. The receptionist was very kind to me as well. Thank you!