One Medical Primary Care Clinic's Online Review Report Card
One Medical Primary Care Clinic
4.6
Average Star Rating
34
Total Reviews
5
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
One Medical received 88.2% positive feedback, with patients praising the friendly staff, professional doctors, and convenient location. However, 11.8% of the feedback was negative, primarily citing procedural oversights and appointment availability. Overall, the practice remains a great choice for comprehensive care, yet it needs better procedural coordination.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of One Medical Primary Care Clinic's Reviews
Dr. Reyes is an amazing physician who shows a lot of empathy and compassion toward his patients. Takes the time to listen thoughtfully without judgment and shows genuine care for his patients health. I will continue to use One Medical as long as Dr. Reyes is part of this practice. I have also referred others to use him as their primary physician because of the wonderful experience I had. The rest of the office staff were very friendly and professional as well. Good location, with plenty of parking and the waiting area was clean, quiet, and comfortable as well.
this particular OneMedical location has absolutely ruined my tolerance for pretty much any other medical establishment. as someone who usually suffers from medical/health anxiety, this place (and Dr. Lee!) has been a Godsend. it’s clean, convenient, comfortable, and just…. chef’s kiss. from the front desk to the lab team, everyone is very kind and helpful. if you usually get anxious and/or overstimulated by clinics + doctors offices, this OneMed may be for you!
I always have a pleasant experience whenever I visit this location.
Dr Dipesh listens and examines my issues, he is very knowledgeable, he also recommended X-Rays for any required further action…Thanks
I had a great visit with Dr Reyes, who was comprehensive in his approach to providing patient care. He addressed all of my concerns but also made sure that I was updated in all my health needs, ensuring his approach of preventative care. Most importantly, Dr Reyes is empathetic, providing the assurance I needed for a visit that typically is nerve wrecking for me. Thank you fo r the great visit Dr Reyes!
Knowledgeable doctor, friendly staff, convenient location, fast in getting an appointment. In an age where it can take months to see your doctor or to be seen by a specialist. One Medical is a refreshing business model. They believe in partnering with patients and same day or next day appointments. And they have an in-house lab for bloodwork, etc. The doctors are caring and friendly. Dani in the lab is efficient and a delight. The front desk staff offers bottles of water and is quick to fix any errors in their system. I’m so glad I found this practice.
I was looking for a low cost clinic and too many reviews listed uncleanliness. When I stumbled across One Medical on google maps, the pictures alone had me confident this was the location I was choosing and was also affordable for out-of-pocket visits. I was seen by Nicolas who did an amazing job with my procedure. I felt confident in what he was explaining he was going to do. He took the time and answered all my questions. Would recommend everyone who is looking for good service to come here.
Dr Reyes is caring, professional, and nice. Highly recommend
I’ve been going to One Medical for over a decade. Started going in NYC. First off, all one medical offices are all beautiful and calming. So I was extremely excited when this location opened a few years ago. Every person I’ve interacted with on the Long Beach staff is amazing. From the receptionists out front, to the doctors, to the lab workers. I see Dr Nico Reyes and he’s a great guy that makes me feel at ease no matter what I’m going in for. Very accommodating and very responsive to his messages. And today I had a new phlebotomist, Lisamarie. She is MAGIC. Only once in my life while I was at one medical NYC did I have someone similar. She somehow manages to get the needle in without ANY indication of it. Zero. And even on the take out. I wanted to hug her after lol. Honestly amazing.
⭐️⭐️⭐️⭐️⭐️ 5/5 – A Truly Exceptional Primary Care Experience Finding a primary care doctor who is both knowledgeable and genuinely caring can be tough. Still, I feel incredibly fortunate to have found that in Dr. Nicolas Reyes at One Medical. My recent Wellness Visit was one of the most thorough and reassuring medical appointments ever. Customer Service: The administrative staff sets the tone when you walk in: kind, efficient, and organized. They made check-in a breeze, and I never felt rushed or like "just another patient." Communication via their online portal and follow-ups are handled promptly and professionally, a huge plus in today’s busy healthcare environment. Wellness Visit: Dr. Reyes took the time to review my full medical history, listen attentively to my concerns, and explain everything in clear, relatable terms. This wasn’t just a box-checking appointment—this was true preventive care. I left feeling empowered and informed about my health, with a personalized wellness plan that makes sense for my lifestyle. Clinic Vibes: The clinic is spotless, modern, and beautifully designed. The waiting area is comfortable and never overcrowded, and the energy is peaceful and respectful. Cost: For the quality of care I received, I found the cost to be very reasonable. The office was transparent about fees, insurance coverage, and any out-of-pocket expectations. There were no surprises, and they worked with my insurance efficiently—which I really appreciated. Lab: I really appreciate that the clinic has an in-house lab. It's incredibly convenient, and the environment is comfortable. I liked that there was only one patient in the lab at a time—it made the experience feel more private and relaxed. Final Thoughts: If you’re looking for a primary care physician who takes the time to know you and not just treat you, I can’t recommend Dr. Reyes and the entire team at One Medical highly enough. Finding this level of compassion and professionalism is rare in one place.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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