Patient Preferred Dermatology's Online Review Report Card
Patient Preferred Dermatology
4.1
Average Star Rating
36
Total Reviews
2
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
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Review Summary
Pacific Dermatology received 75.0% positive feedback, with patients praising the professionalism, thoroughness, and caring staff. However, 25.0% of the feedback was negative, primarily citing rude receptionists and billing issues. Overall, the practice is appreciated for its expert care, yet could improve communication and front-office service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Patient Preferred Dermatology's Reviews
LOVE the brand NEW facility on Seal Beach Blvd. in Seal Beach. Everyone is so helpful & pleasant. The doctors don't rush you & truly want to help. Thanks everyone I will be back.
Aubrey the dermatologist was incredibly nice , and a great listener. She was concerned about my acne and we both agreed on accutane.
Came here to see a derm for a growth I had and Aubrey was AMAZING!!!!! She goes into detail with everything and really takes her time to explain things. I even expressed my other concerns being derm related and she answered all of my questions. I was so happy with the service here. My previous experience at another derm (diff location/diff Dr) was just terrible. And I just love Pacific Dermatology! Clerical staff is amazing and easy to reach and make booking appts very easy. 10/10 recommend
Given that my biological father died of melanoma and I have many pre-cancerous growths all over my body, I have worked with several different dermatologists over the past 30+ years. Some were good, some not so good. Dr. Chapman is far and away the BEST DERMATOLOGIST I have ever worked with, bar none. His thoroughness and attention to detail are superlative. He is passionate and conscientious about the care that he provides to his patents. He is a skilled surgeon. His professionalism, communication, and bedside manner are extraordinary. Dr. Chapman is the consummate physician and nothing I write here could possibly convey the depth of my esteem, respect, and appreciation for his medical care.
Both the Seal Beach office and the Long Beach office on 2nd Street are pleasant to interact with: Easy to make appointments, greets clients when they enter. I go every 6-12 months for a skin check. Each time the two PA's that have checked have been thorough and kind. I have had a several biopsies taken by either the PA or by Dr. Campbell. I also had a couple of MOHS procedures. Very supportive and professional. I'm very glad they are on top of my skin situation! Thank you.
We like Aubrey! She knows exactly what to do without saying too much. All action with excellent results. Thank you Aubrey! Highly recommend for all your derm needs.
I have been going to Dr. Chapman for over a year. He has done MOHS surgery on my forehead that went extremely well with minimum pain He is very personable and thorough. I highly recommend him.
I went to Pacific Dermatology for some spots I needed to have checked. I ended up with 4 spots that required surgery. I have had Mohs surgery with some of the best surgeons but Dr. Lance Chapman was the best so far. He is very upbeat and caring. His skills were the best I have ever seen. He was very thorough and an expert at the repair; it's only been two weeks and my face looks amazing. One was a large spot and he preformed a miracle. I'm so glad I found Dr. Chapman and his office staff.
Extremely disappointed in the service I just experienced via telephone call to the office. Spoke with elder lady with an accent i believe her name was irena. I explained i had cancelled 2 prior appointments and needed to reschedule, she told me due to my insurance i would need a new referral, makes no sense. I have never been seen there before so why would i need a new one? She said it made no difference to her i could pay cash for all she cared. J explained how she continued to cut me off when i was speaking and she was being very rude and not explaining anything at all simply just stating rude comments that were not helpful. She then said the conversation was over and when i asked for her name she hung up on me. Very wonderful service and what a way to represent your company!
Didn't answer phone after calling several times over the span of 2 hours during working Friday hours. Appointment wait was 45 minutes.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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