Top Sentiments Expressed in
Top Sentiments Expressed in
I've been seeing Dr. Meltzer since I was a child for my allergies and asthma, and he is a wonderfully kind and patient person. In my experience, the staff are polite and professional. I will be sad when I have to switch doctors someday when I'm older!
Steven Meltzer needs to do a research about what is TSW( Topical Steroids Withdrawal ) . If he had knowledge about the damage of prescribing a long period of the steroids over a patients eyelid which would result in an ordeal of TSW for many years , he would be a lit more carful in dispensing steroids as dispensing candy.When I first visited Dr. Meltzer , I notify him all the medications including steroids that were prescribed by the previous doctors . Steroids should not be given for more than 2 weeks. Instead of stopping me from using steroids due to the previous prescriptions , dr Steven Meltzer ignorantly and mistakenly gave me more and stronger steroids over the very delicate eyelid areas. Dr. Steven Meltzer even gave me lots of samples that would last more than a couple of months .Due to his mistakes, I have had suffered TSW since 2016 . TSW is a nightmare no one should go through and I am still struggling with it after 5 years . I have had no energy to post my review because I have been too busy and fatigued in saving myself from TSW until now.
Today would have been my first experience with this office and I’m frustrated to report, my first visit was cancelled before ever happening. I made the appt approx 6 weeks ago. About 2 weeks ago, they left me a message there was an earlier opening, which I was unable to use. The next message I received was yesterday (1 day prior to my scheduled appt). It was recorded at 10:42 and stated if I didn’t call them by noon that day, they would cancel my appt. I am a working mom, and I didn’t receive that message until after business hours. I showed up at the appt anyways in hopes we could be seen and was told that they called me multiple times and I never confirmed, which was absolutely untrue. I showed them my voicemail log, they quoted their phone log. I asked what is the bottom line, are you going to see us or not and they said no and offered to reschedule. We declined and left. While the dr may be wonderful, the office staff is difficult. I called my phone provider to confirm if they called, they confirmed there were calls, but no messages other than the 2 received (only 1 being an appt confirmation with a 1 hour window to confirm). Had they actually left messages on prior calls, this would not have happened. I’m not sure why they think I would return every missed call on my phone (particularly since they come from a differnt phone number every time )They have my email and my complete info- they had plenty of other options available to them, which they did not use. They seem to think everyone is waiting for their calls and can drop everything when they have an opening. Sadly, we will not go back. I would never be able to trust that this wouldn’t keep happening. My time is too valuable to be wasted like this. Not a good fit for anyone who works normal business hours and doesn’t call back every missed call in their phone.
Today would have been my first experience with this office and I’m frustrated to report, my first visit was cancelled before ever happening. I made the appt approx 6 weeks ago. About 2 weeks ago, they left me a message there was an earlier opening, which I was unable to use. The next message I received was yesterday (1 day prior to my scheduled appt). It was recorded at 10:42 and stated if I didn’t call them by noon that day, they would cancel my appt. I am a working mom, and I didn’t receive that message until after business hours. I showed up at the appt anyways in hopes we could be seen and was told that they called me multiple times and I never confirmed, which was absolutely untrue. I showed them my voicemail log, they quoted their phone log. I asked what is the bottom line, are you going to see us or not and they said no and offered to reschedule. We declined and left. While the dr may be wonderful, the office staff is difficult. I called my phone provider to confirm if they called, they confirmed there were calls, but no messages other than the 2 received (only 1 being an appt confirmation with a 1 hour window to confirm). Had they actually left messages on prior calls, this would not have happened. I’m not sure why they think I would return every missed call on my phone (particularly since they come from a differnt phone number every time )They have my email and my complete info- they had plenty of other options available to them, which they did not use. They seem to think everyone is waiting for their calls and can drop everything when they have an opening. Sadly, we will not go back. I would never be able to trust that this wouldn’t keep happening. My time is too valuable to be wasted like this. Not a good fit for anyone who works normal business hours and doesn’t call back every missed call in their phone.
Today would have been my first experience with this office and I’m frustrated to report, my first visit was cancelled before ever happening. I made the appt approx 6 weeks ago. About 2 weeks ago, they left me a message there was an earlier opening, which I was unable to use. The next message I received was yesterday (1 day prior to my scheduled appt). It was recorded at 10:42 and stated if I didn’t call them by noon that day, they would cancel my appt. I am a working mom, and I didn’t receive that message until after business hours. I showed up at the appt anyways in hopes we could be seen and was told that they called me multiple times and I never confirmed, which was absolutely untrue. I showed them my voicemail log, they quoted their phone log. I asked what is the bottom line, are you going to see us or not and they said no and offered to reschedule. We declined and left. While the dr may be wonderful, the office staff is difficult. I called my phone provider to confirm if they called, they confirmed there were calls, but no messages other than the 2 received (only 1 being an appt confirmation with a 1 hour window to confirm). Had they actually left messages on prior calls, this would not have happened. I’m not sure why they think I would return every missed call on my phone (particularly since they come from a differnt phone number every time )They have my email and my complete info- they had plenty of other options available to them, which they did not use. They seem to think everyone is waiting for their calls and can drop everything when they have an opening. Sadly, we will not go back. I would never be able to trust that this wouldn’t keep happening. My time is too valuable to be wasted like this. Not a good fit for anyone who works normal business hours and doesn’t call back every missed call in their phone.
Dr. Meltzer is a good doctor its a staff I have a problem with. My daughter started weekly allergy injections and on her second week of getting an injection my daughter was turned away because the staff said that they called to confirm her appointment and because I did not return and confirm the appointment they canceled her. A wasted trip a waste and gas and a waste of time this was unacceptable. If I wasnt going to be able to make the appointment I would call and cancel it they took it upon themselves to cancel an appointment because I didnt return a phone call and by the way I never received the phone call I never had a missed call from them or message on my cell and for that reason I will not be returning to this office I will be looking for another allergist! This isnt the first incident Ive had with her staff they are rude!
Wow. This place is incredible!! Jennifer (front desk) is the most helpful, kind, on top of it person I have ever had the pleasure of dealing with. I would give her a thousand stars if I could. She treats everyone like they are her best friend and will do ANYTHING to get you whatever you need. She takes the time to truly help, even though she is so busy! Dr Meltzer is great too. He listens, he asks for your input, he cares and he truly wants whatever is best for his patients. I have been amazed by this place and would recommend them to anyone. In terms of Covid19 precautions they are great! I was so worried, but they all wear masks and face sheilds and are behind huge plexiglass windows (front desk and doctor). They take everyones temperature and do their absolute best so that patients are rarely ever in the waiting room with someone else (sometimes unavoidable but the waiting room is big and allows for more than six feet of distance).
I saw Dr. Metzler as a new patient today, and I have never been so impressed with a doctor. He spent nearly an hour looking at my records, summarized my situation, and made a great recommendation for treatment. He was amazing. So thorough and conscientious.
I have been seeing Dr. Meltzer from about the time I was born. Have always had eczema, allergies and asthma. I am now 31 and still see him when I need help. By far one of the best doctors out there!
I have severe allergies, Dr. Meltzer has help me, after allergy test, know doing allergy shots, neti pot (flushes the sinuses), nose spray and zyrtec. I'm doing great
I saw Dr. Metzler as a new patient today, and I have never been so impressed with a doctor. He spent nearly an hour looking at my records, summarized my situation, and made a great recommendation for treatment. He was amazing. So thorough and conscientious.
I have been seeing Dr. Meltzer from about the time I was born. Have always had eczema, allergies and asthma. I am now 31 and still see him when I need help. By far one of the best doctors out there!
This dr. Steven Meltzer is one of the Best !! When my two younger childrens Asthma was out of control due to Allergies he figured out what other Drs. Couldnt figure out. Excellent Dr. For asthma and Allergies
5 star rating is all you need to know about Dr. Meltzer. Don't hesitate and schedule immediately or you'll need to wait additional months before you can been seen.
I have severe allergies, Dr. Meltzer has help me, after allergy test, know doing allergy shots, neti pot (flushes the sinuses), nose spray and zyrtec. I'm doing great
I saw Dr. Metzler as a new patient today, and I have never been so impressed with a doctor. He spent nearly an hour looking at my records, summarized my situation, and made a great recommendation for treatment. He was amazing. So thorough and conscientious.
I have been seeing Dr. Meltzer from about the time I was born. Have always had eczema, allergies and asthma. I am now 31 and still see him when I need help. By far one of the best doctors out there!
MEAN STAFF!!! I was late, They were annoyed, wanted me to reschedule but I pleaded with them because I had trouble walking and my son had severe headaches from alergies.. They angrily told me to come in... She looked me up and down with seething contempt and practically ran us to the room. It was too close to their lunch is the problem. She yells at me, HAVE HIM TAKE HIS SHIRT OFF AND LAY ON THE BED FACE DOWN!... He is 10. He does this, he is scared, she scribbled numbers quickly across his back ... Without a word she starts stabbing him on his back on the numbers throwing the little needles into the cups they are clanking into the cups, he is screaming asking whats happening it hurts and crying and I am trying to be calm holding his hand... Then she says abruptly I will be back in 15 minutes and leaves...By now he is crying uncontrollably and asking how long, pleading with me let him have headaches make it stop what is happening.... This still bothers me five months later!! So I am telling you BEWARE this woman should not be in the medical field... Then the doctor reviews it apparently, and this woman says he needs 11 more on his arm.. By now he has been treated like shit, hes hysterical and I am trying not to cry... He is screaming PLEASE MOMMY NO MORE! No More! Make them stop!! I dont care, I will keep the headaches... I called his dad, but he cant get here in time to help. The doctor comes in and says it is too much for him... She was nice, but the damage was done. The doctor says to come back when he is calm, She says we dont want to traumatize him well your staff took care of that already ... So, today, May 2, 2019, we have never been back. HORRIBLE STAFF HORRIBLE TREATEMENT. Please know this and watch out for your children.
5 star rating is all you need to know about Dr. Meltzer. Don't hesitate and schedule immediately or you'll need to wait additional months before you can been seen.
I have severe allergies, Dr. Meltzer has help me, after allergy test, know doing allergy shots, neti pot (flushes the sinuses), nose spray and zyrtec. I'm doing great
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