United Medical Imaging Of Central Long Beach's Online Review Report Card

I don’t usually leave reviews, especially negative ones, but I had a shockingly bad experience here. The staff I spoke to, Marilyn specifically, were so rude and condescending in a very sensitive situation. The assistant manager was helpful and friendly in resolving the situation, but I will honestly never forget how rude Marilyn was in a situation that called for compassion and decency. She shouldn’t be working in healthcare.I don’t usually leave reviews, especially negative ones, but I had a shockingly bad experience here. The staff I spoke to, Marilyn specifically, were so rude and condescending in a very sensitive situation. The assistant manager was helpful …More

I don't usually leave reviews, especially negative ones, but I had a shockingly bad experience here. The staff I spoke to, Marilyn specifically, were so rude and condescending in a very sensitive situation. The assistant manager was helpful and friendly in resolving the situation, but I will honestly never forget how rude Marilyn was in a situation that called for compassion and decency. She shouldn't be working in healthcare.

3-4 days to get a simple X-ray read. The bone could be fused by then and the arm would need to be re broke. Never go here for any type of actual emergency.

This place is a joke. They don't care patients scheduled, they said they called to cancel cause the technician is not going to be there but they didn't call and left any voicemail at all , on top of that the front desk person , who is she thinks she is. My gosh those imaging office needs to train those front desk people.

I'm giving this review on behalf of Raychelle Garcia. I've been to this place a few time because I had a high risk pregnancy & had a lot of testing done & the 2nd time I came I was not happy at all with one of the drs & most of the nurses are cold & dismissive but I came in for a mammogram which was done by Raychelle & she was so professional so patient so sweet so kind & caring! All the things our healthcare industry seems to lack. Thank you Raychelle for the great experience!

It was so easy to make an appointment, they even called to confirm/remind me a couple days before. It was easy to find this location. UMI front desk was kind and helpful, and the women who did my imaging were so wonderful. They made me feel comfortable and well taken care of.

Came here twice and first time we got a really good tech. He was a middle age Caucasian man that was very friendly and professional. The second time we got a light skin Asian female tech maybe in her early to mid 30s with kind of ash orange blonde hair that was so unprofessional. She never mentioned her name so I just have to give the best description I can. She spoke rudely many times & was rough with the individual I came with. She pushed with her hands the patients face head and arms roughly against the device with several times not informing the patient prior.She also seemed to be annoyed that the patient was elderly, had a wheel chair, and didn't know a lot of English (however, I was helping to translate).She would keep complaining about her wheel chair being here and there while telling me in an annoyed manner to move it again & again. And she also had the patient who was a fall risk patient standing unnecessarily while she took her time to prep for our second exam. The patient took the initiative to sit down on her wheel chair on her own because she was in pain.I even thanked this tech anyhow and said bye when we left but she refused to respond at all. We thought her bad behavior was because she was not experienced or just having a bad day, but her response just shows that maybe her actions were intentional. The patient I came with even said shes done a mammogram many times before and normally the techs are always polite with direction; this is the first time she has met someone that behaved chaotic like this.For the front staff and the one we spoke to on the phone for the appointments, they were all professional. So this experience is not a reflection of the whole office.The wait wasnt that long for us with a morning appointment; maybe 30 minutes wait. A downside though is that you have to pay for parking here. The fee is by how long you stay; we usually pay about 3-5$ parking fee.The last experience was both uncomfortable for me and the patient I came with. I dont believe Ill be coming back to this location again if possible.

Friendly staff the young lady in the front I believe her name is Kimberly she is so kind and tried to accommodate me and my daughter she offered me two other Long Beach Sites that we could go to just Incase we didn’t want to wait. thank you all for your service I also witnessed a lot of rude people treating the girls horribly and what they don’t understand is that they try their best to help everyone it’s not their fault that the techs are either super busy or have no control over the times or the wait I myself worked in the medical field and a lot of people in the front office get treated horribly bad I salute you ladies! Definitely bringing my family to this UMI location!Friendly staff the young lady in the front I believe her name is Kimberly she is so kind and tried to accommodate me and my daughter she offered me two other Long Beach Sites that we could go to just Incase we didn’t want to wait. thank you …More

The staff there are awesome!! Very professional and extremely knowledgeable and helpful. Even during this pandemic! I absolutely appreciate them and I was very happy with the service I received. Glad my PC referred me to go there.

Very good service