United Medical Imaging Of Los Angeles's Online Review Report Card

By far one of the worst places to get an ultrasound done. Staff is so rude to patients. They have 0 patience and when patients ask 1 freaking question on documents they need to fill out, the front desk girls get extremely frustrated and respond with an attitude. I visited this office last Friday and heard the girl with black hair tell one of her colleagues she "didn't sign up for this" she kept huffing and puffing due to frustration. I kept hearing the blonde girl cancel appointments back to back at this point I was starting to think they didn't want to deal with anymore patients and it was only 10am. Managements definitely needs to step up and sort something out. Your staff is extremely unprofessional and the girl with black hair needs to be replaced. She clearly can't handle working with elderly people. People who are elderly and Spanish speakers should be treated with respect and she should show some type of compassion towards them. If she can't do that she needs to find another job.

I've been calling this place for over a week to get an appointment. No one answers the phone and I have left multiple voicemails for them and no call backs. A whole week do waiting and nothing. This is ridiculous!

I went to UMILA for a few years now. True fact, not easy to always get to talk to a rep right away, but they must be understaffed, why else 'wouldn't' they want to answer or get back? Once there, I spoke with such a nice and helpful person at the desk, her name is Judy. I was really pleased with her. She helped me and I felt so relieved as I have problems with memory. I then waited a short time and off I was for my brain MRI. I was assisted by tech Alica, and I must say that I met another very nice, empathetic person. Despite being in a claustrophobic narrow-tunnel like, I almost fell asleep, yet...I'm claustrophobic! I owe my good experience to these two women and the whole kind staff. Thanks again to Judy and Alica!Valentina P. April 18th 2022I went to UMILA for a few years now. True fact, not easy to always get to talk to a rep right away, but they must be understaffed, why else 'wouldn't' they want to answer or get back? Once there, I spoke with such a nice and helpful person …More

The staffs are not nice at all.I had to wait for 1 hrs until being called and had to pay $12.I saw the others are same complaining long waiting and don't validate parking.

Incompetent, unprofessional, poor communication

Mal servicio , ni para poder hacer una cita , tengo 2 días tratando de hacer cita y solo la máquina contesta , dejo mensaje y no regresan la llamada .Si así es para sacar cita , no me imagino cómo es el servicio , pediré un cambio inmediatamente(Translated by Google) Bad service, not even to be able to make an appointment, I have been trying to make an appointment for 2 days and only the machine answers, I leave a message and they don't return the call. …More

I call for the last 2 weeks for an appointment nobody pick up send you to a voicemail always full worst service

The lady was extremely impatient and impolite when I scheduled an appointment on the phone.

Very bad service. I am trying to reach them to make an appointment and it’s been 2 weeks . No answer. no calls back.This is not the way they supposed to treat their patients.

STILL PANDEMIC CDC PROTOCOL SHOULD BE FOLLOWED.But they let patients come in go without checking their temperature. It’s too crowded . Some are even coughing inside that receiving/waiting room. I had an appt for my procedure but I was called after almost 2 hours.