Joe Chen, Md's Online Review Report Card Is this you? Claim your profile

Very professional with caring staff This is my second time dealing with Dr. Chen for my procedure and both times were great. Dr. Chen takes the time to listen and explain things. I am incredibly impressed with both his professionalism and the efficiency of his staff, from the receptionist, pre-op nurse to the OR nurse. From the moment I walked into the clinic, I was greeted with warmth and sense of organization. The entire team worked seamlessly to ensure a smooth and pleasant experience.

Phenomenal Doctor and Staff. Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious. From the moment I checked in, the entire staff went out of their was to make me feel comfortable. They explained what I was about to go through and answered my questions. It was clear that the staff loved their job and were an extended family. Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding

Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious. From the moment I checked in, the entire staff went out of their was to make me feel comfortable. They explained what I was about to go through and answered my questions. It was clear that the staff loved their job and were an extended family. Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding staff. Once again they explained everything and made sure I didn’t have any unanswered questions. The procedure was simple and much faster than I thought it would be and without any discomfort. The entire time during the procedure I was communicating with Doctor Chen and he was explaining every step. Even though I had twilight anesthesia, I was still fully aware and engaging with the doctor. I was actually watching a TV showing me everything that was taking place. I credit Doctor Chen and his bedside manner as well as his great communication as to why I didn’t feel any discomfort. For an unwanted procedure, I had on of the best experiences in my life in a surgical environment. Thank you Doctor Chen and your entire fantastic Staff!

Great Dr.I truly liked him.He is thorough and caring.Thanks Dr.Chen

Overall experience has been good. I have sever GERDs and it is an on going problem to get it under control. We are making progress but it is slow..

Great Doctor. Explains everything and very clear to to understand procedures.

Phenomenal Doctor and Staff. Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious. From the moment I checked in, the entire staff went out of their was to make me feel comfortable. They explained what I was about to go through and answered my questions. It was clear that the staff loved their job and were an extended family. Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding staff. Once again they explained everything and made sure I didn't have any unanswered questions. The procedure was simple and much faster than I thought it would be and without any discomfort. The entire time during the procedure I was communicating with Doctor Chen and he was explaining every step. Even though I had twilight anesthesia, I was still fully aware and engaging with the doctor. I was actually watching a TV showing me everything that was taking place. I credit Doctor Chen and his bedside manner as well as his great communication as to why I didn't feel any discomfort. For an unwanted procedure, I had on of the best experiences in my life in a surgical environment. Thank you Doctor Chen and your entire fantastic Staff!

Dr Chen was professional and understanding. Easy to talk to. I have had two colonoscopies from him. Everything went well and has great and caring staff too!

Phenomenal Doctor and Staff. Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious. From the moment I checked in, the entire staff went out of their was to make me feel comfortable. They explained what I was about to go through and answered my questions. It was clear that the staff loved their job and were an extended family. Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding staff. Once again they explained everything and made sure I didn’t have any unanswered questions. The procedure was simple and much faster than I thought it would be and without any discomfort. The entire time during the procedure I was communicating with Doctor Chen and he was explaining every step. Even though I had twilight anesthesia, I was still fully aware and engaging with the doctor. I was actually watching a TV showing me everything that was taking place. I credit Doctor Chen and his bedside manner as well as his great communication as to why I didn’t feel any discomfort. For an unwanted procedure, I had on of the best experiences in my life in a surgical environment. Thank you Doctor Chen and your entire fantastic Staff!

Colonoscopy under light anesthesia: starting with the nurses (Paul - a great first impression of the staff to follow)at Reagan center- so very nice and fun to be waiting with for my turn of the colonoscopy . Comfort is key, and the place is spotless and they lay a warm blanket on you while u wait. This small treat had me relaxed and chill. The nurses all friendly and kind- you gotta love that energy when your having a colonoscopy. In the room again those nurses all smiles and patting my shoulders making sure I was seeing their smiles- ( had me smiling) The partial anathesia, the person providing it explained in detail and I was ready. Honestly: ( I felt nothing and resorted to lightly sleeping during the procedure) for me the partial anathesia was the way to go because after...I was bright and alert and when I went home I laid low and wasn’t drugged up. Had a feeling I was coming out of a dream for the rest of the afternoon (yet remained sharp the whole time)and resumed fast walking (work out)the next day exactly 24 hours later. This method worked for me vs. full anesthesia and being sleepy groggy after. Dr Chen came to me after to review , I found him pleasant and professional. Dial it back more , the initial nurse at my first office appt is Cindy and she handled my stressed out self expertly when I was having pain in my intestine.I was a difficult person all due to pain and she hung with me, which turned me into The thankful patient I really am( after that first appt). Physician assistant Rayo who handled my urgent appt was about as fast and articulate as any excellent urgent care dr would have been. I have never been to this office for dr Chen before and obviously the impact this process made on me for a sensitive procedure: was 5 stars.