Joe Chen, MD's Online Review Report Card

Be careful with Dr. Chen. If he sees you in the ER make sure to ask the hospital to verify he is in network outside the hospital. If he is not in network he will not follow up with any procedure he did with you in the hospital! He is a money seeking doctor and does not care about the well being of his patient.

I called his clinic July 09 @ around 1620 hrs. to reschedule a possible sooner date. When I asked the name of the lady who answered the phone she just ignored my question many times refusing to give her name. She should be reminded of telephone etiquette in introducing yourself to the caller.

Great doctor. He listened to my concerns and I learned a lot from our conversation. Thank you!

Great doctor. He listened to my concerns and I learned a lot from our conversation. Thank you!

Great doctor. He listened to my concerns and I learned a lot from our conversation. Thank you!

Colonoscopy under light anesthesia: starting with the nurses (Paul - a great first impression of the staff to follow)at Reagan center- so very nice and fun to be waiting with for my turn of the colonoscopy . Comfort is key, and the place is spotless and they lay a warm blanket on you while u wait. This small treat had me relaxed and chill.The nurses all friendly and kind- you gotta love that energy when your having a colonoscopy.In the room again those nurses all smiles and patting my shoulders making sure I was seeing their smiles- ( had me smiling)The partial anathesia, the person providing it explained in detail and I was ready. Honestly: ( I felt nothing and resorted to lightly sleeping during the procedure) for me the partial anathesia was the way to go because after...I was bright and alert and when I went home I laid low and wasn’t drugged up.Had a feeling I was coming out of a dream for the rest of the afternoon (yet remained sharp the whole time)and resumed fast walking (work out)the next day exactly 24 hours later. This method worked for me vs. full anesthesia and being sleepy groggy after.Dr Chen came to me after to review , I found him pleasant and professional.Dial it back more , the initial nurse at my first office appt is Cindy and she handled my stressed out self expertly when I was having pain in my intestine.I was a difficult person all due to pain and she hung with me, which turned me into The thankful patient I really am( after that first appt).Physician assistant Rayo who handled my urgent appt was about as fast and articulate as any excellent urgent care dr would have been.I have never been to this office for dr Chen before and obviously the impact this process made on me for a sensitive procedure: was 5 stars.

Phenomenal Doctor and Staff. Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious. From the moment I checked in, the entire staff went out of their was to make me feel comfortable. They explained what I was about to go through and answered my questions. It was clear that the staff loved their job and were an extended family. Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding staff. Once again they explained everything and made sure I didn’t have any unanswered questions. The procedure was simple and much faster than I thought it would be and without any discomfort. The entire time during the procedure I was communicating with Doctor Chen and he was explaining every step. Even though I had twilight anesthesia, I was still fully aware and engaging with the doctor. I was actually watching a TV showing me everything that was taking place. I credit Doctor Chen and his bedside manner as well as his great communication as to why I didn’t feel any discomfort. For an unwanted procedure, I had on of the best experiences in my life in a surgical environment. Thank you Doctor Chen and your entire fantastic Staff!

Colonoscopy under light anesthesia: starting with the nurses (Paul - a great first impression of the staff to follow)at Reagan center- so very nice and fun to be waiting with for my turn of the colonoscopy . Comfort is key, and the place is spotless and they lay a warm blanket on you while u wait. This small treat had me relaxed and chill.The nurses all friendly and kind- you gotta love that energy when your having a colonoscopy.In the room again those nurses all smiles and patting my shoulders making sure I was seeing their smiles- ( had me smiling)The partial anathesia, the person providing it explained in detail and I was ready. Honestly: ( I felt nothing and resorted to lightly sleeping during the procedure) for me the partial anathesia was the way to go because after...I was bright and alert and when I went home I laid low and wasn’t drugged up.Had a feeling I was coming out of a dream for the rest of the afternoon (yet remained sharp the whole time)and resumed fast walking (work out)the next day exactly 24 hours later. This method worked for me vs. full anesthesia and being sleepy groggy after.Dr Chen came to me after to review , I found him pleasant and professional.Dial it back more , the initial nurse at my first office appt is Cindy and she handled my stressed out self expertly when I was having pain in my intestine.I was a difficult person all due to pain and she hung with me, which turned me into The thankful patient I really am( after that first appt).Physician assistant Rayo who handled my urgent appt was about as fast and articulate as any excellent urgent care dr would have been.I have never been to this office for dr Chen before and obviously the impact this process made on me for a sensitive procedure: was 5 stars.

Phenomenal Doctor and Staff. Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious. From the moment I checked in, the entire staff went out of their was to make me feel comfortable. They explained what I was about to go through and answered my questions. It was clear that the staff loved their job and were an extended family. Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding staff. Once again they explained everything and made sure I didn’t have any unanswered questions. The procedure was simple and much faster than I thought it would be and without any discomfort. The entire time during the procedure I was communicating with Doctor Chen and he was explaining every step. Even though I had twilight anesthesia, I was still fully aware and engaging with the doctor. I was actually watching a TV showing me everything that was taking place. I credit Doctor Chen and his bedside manner as well as his great communication as to why I didn’t feel any discomfort. For an unwanted procedure, I had on of the best experiences in my life in a surgical environment. Thank you Doctor Chen and your entire fantastic Staff!

Excellent experience from office to procedure.Thank you Dr. Chen & Staff.

He is good DrHe know what is doing . Thank you Dr Chen

Excellent experience from office to procedure.Thank you Dr. Chen & Staff.

Colonoscopy under light anesthesia: starting with the nurses (Paul - a great first impression of the staff to follow)at Reagan center- so very nice and fun to be waiting with for my turn of the colonoscopy . Comfort is key, and the place is spotless and they lay a warm blanket on you while u wait. This small treat had me relaxed and chill.The nurses all friendly and kind- you gotta love that energy when your having a colonoscopy.In the room again those nurses all smiles and patting my shoulders making sure I was seeing their smiles- ( had me smiling)The partial anathesia, the person providing it explained in detail and I was ready. Honestly: ( I felt nothing and resorted to lightly sleeping during the procedure) for me the partial anathesia was the way to go because after...I was bright and alert and when I went home I laid low and wasn’t drugged up.Had a feeling I was coming out of a dream for the rest of the afternoon (yet remained sharp the whole time)and resumed fast walking (work out)the next day exactly 24 hours later. This method worked for me vs. full anesthesia and being sleepy groggy after.Dr Chen came to me after to review , I found him pleasant and professional.Dial it back more , the initial nurse at my first office appt is Cindy and she handled my stressed out self expertly when I was having pain in my intestine.I was a difficult person all due to pain and she hung with me, which turned me into The thankful patient I really am( after that first appt).Physician assistant Rayo who handled my urgent appt was about as fast and articulate as any excellent urgent care dr would have been.I have never been to this office for dr Chen before and obviously the impact this process made on me for a sensitive procedure: was 5 stars.

Phenomenal Doctor and Staff. Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious. From the moment I checked in, the entire staff went out of their was to make me feel comfortable. They explained what I was about to go through and answered my questions. It was clear that the staff loved their job and were an extended family. Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding staff. Once again they explained everything and made sure I didn’t have any unanswered questions. The procedure was simple and much faster than I thought it would be and without any discomfort. The entire time during the procedure I was communicating with Doctor Chen and he was explaining every step. Even though I had twilight anesthesia, I was still fully aware and engaging with the doctor. I was actually watching a TV showing me everything that was taking place. I credit Doctor Chen and his bedside manner as well as his great communication as to why I didn’t feel any discomfort. For an unwanted procedure, I had on of the best experiences in my life in a surgical environment. Thank you Doctor Chen and your entire fantastic Staff!

Phenomenal Doctor and Staff.  Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious.  From the moment I checked in, the entire staff went out of their was to make me feel comfortable.  They explained what I was about to go through and answered my questions.  It was clear that the staff loved their job and were an extended family.  Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding staff.  Once again they explained everything and made sure I didn't have any unanswered questions.  The procedure was simple and much faster than I thought it would be and without any discomfort.  The entire time during the procedure I was communicating with Doctor Chen and he was explaining every step.  Even though I had twilight anesthesia, I was still fully aware and engaging with the doctor.  I was actually watching a TV showing me everything that was taking place. I credit Doctor Chen and his bedside manner as well as his great communication as to why I didn't feel any discomfort.  For an unwanted procedure, I had on of the best experiences in my  life in a surgical environment.  Thank you Doctor Chen and your entire fantastic Staff!

Phenomenal Doctor and Staff. Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious. From the moment I checked in, the entire staff went out of their was to make me feel comfortable. They explained what I was about to go through and answered my questions. It was clear that the staff loved their job and were an extended family. Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding

Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious. From the moment I checked in, the entire staff went out of their was to make me feel comfortable. They explained what I was about to go through and answered my questions. It was clear that the staff loved their job and were an extended family. Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding staff. Once again they explained everything and made sure I didn’t have any unanswered questions. The procedure was simple and much faster than I thought it would be and without any discomfort. The entire time during the procedure I was communicating with Doctor Chen and he was explaining every step. Even though I had twilight anesthesia, I was still fully aware and engaging with the doctor. I was actually watching a TV showing me everything that was taking place. I credit Doctor Chen and his bedside manner as well as his great communication as to why I didn’t feel any discomfort. For an unwanted procedure, I had on of the best experiences in my life in a surgical environment. Thank you Doctor Chen and your entire fantastic Staff!

Phenomenal Doctor and Staff. Even though I received enough information on what to expect with my procedure, it was my first time so I was feeling anxious. From the moment I checked in, the entire staff went out of their was to make me feel comfortable. They explained what I was about to go through and answered my questions. It was clear that the staff loved their job and were an extended family. Once I went into the procedure room I was greeted by Doctor Chen and the rest of his outstanding

Ive been going to Dr Chen for years, hes a knowledgeable, caring, thorough GI doctor. I appreciate his care very much. Lately Ive called the office to make an appointment, I was very disappointed of the unprofessional and rude manner I was treated. What a bad experience!

Unfriendly staff, nearly impossible to get a hold of someone over the phone. Understaffed to say the least. Billing problems galore and if you need a refill on something it could take over week to get one. Parking is not good. Be prepared for a long walk. Find a different place and save yourself the frustrations.